- Pine Street Inn (Boston, MA)
- Helpdesk Specialist Tier II Department: Information Technology Services Office: 444 Harrison Avenue Location: Boston, MA Position Type: Administrative Hours/Shift: ... on a variety of technical issues, working with the Helpdesk team and be the second tier of support...and be the second tier of support on any helpdesk request or problem. This position will report to… more
- Baltimore City Community College (Baltimore, MD)
- …innovations in technology as well as BCCC's policies and procedures. IT Specialist I Helpdesk responds to, coordinates and resolves IT Helpdesk problem calls for ... Student Lab or assist in other areas of the college providing helpdesk support. Responsibilities/Duties Essential Functions: + Respond to clients' telephone calls… more
- Competitive Range Solutions, LLC (Fort Meade, MD)
- …Range Solutions requires the expertise of a talented and experienced Tier II Helpdesk Lead/Central Area Business (CAB) Manager for Tech Control to assist in ... effective integration with a government multi-contractor team. The skilled Tier II Helpdesk Lead/Central Area Business (CAB) Manager for Tech Control to spearhead… more
- Kean University (Union, NJ)
- …documents you may wish to submit.** **Office of Computer and Information Services** Helpdesk Manager Reporting to the Director of Technical Support Services, the ... Helpdesk Manager (Managing Assistant Director 2) will lead the...assistance and customer service to the university community. The Helpdesk Manager will be responsible for managing the day-to-day… more
- Belcan (Cincinnati, OH)
- Helpdesk Technician Job Number: 348780 Category: -Corporate Description: A Helpdesk Technician job in Cincinnati, OH is currently available at Belcan. This is a ... Services Group (ITSG). This position will be about 70% helpdesk support and about 30% desktop support. Candidates must...In addition, will provide First Call Resolution as the Helpdesk and FCR after the Helpdesk . Technicians… more
- Innovative Management & Technology Services (Rockville, MD)
- …on-site at top government agencies. Job Title: Systems Administration and Helpdesk Support Location: Rockville, MD Overview: The Systems Administration and ... Helpdesk Support professional is responsible for providing effective support...and Anti-Malware across all hosts. + Subtask 4.2.7 - Helpdesk Support: Provide Tier 2 and Tier 3 support… more
- Innovative Management & Technology Services (Rockville, MD)
- …at top government agencies. Job Title: Senior Systems Administration and Helpdesk Support Location: Rockville, MD Overview: The Senior Systems Administration and ... Helpdesk Support professional is responsible for managing a diverse...and Anti-Malware across all hosts. + Subtask 4.2.7 - Helpdesk Support: Provide Tier 1 support when needed, but… more
- Baltimore City Community College (Baltimore, MD)
- Description/Job Summary A Helpdesk Specialist II is responsible for: + Exhibit exceptional customer services skills + Respond to clients requests for service in a ... + Enter solutions for all service tickets into the helpdesk software application for inclusion in the knowledgebase. +...minimum of 8 years of experience working in a helpdesk environment; + Excellent communications - oral and written;… more
- Red River (Arlington, VA)
- **Job Summary:** The Tier 2 Helpdesk Lead/CAB Manager is a critical role responsible for overseeing the help desk support operations and the Change Advisory Board ... **Essential Duties and Responsibilities:** + Lead and manage Tier 2 Helpdesk operations, providing day-to-day support by responding to, documenting, tracking,… more
- reveleer (New Albany, OH)
- IT Helpdesk Technician New Albany, OH Reveleer is a healthcare data and analytics company that uses Artificial Intelligence to give health plans across all business ... and improved outcomes. We are seeking an experienced IT Helpdesk Technician to join our dynamic team at our...at our headquarters in Glendale, California. As an IT Helpdesk Technician, you will be the first point of… more
- Insight Global (Mclean, VA)
- Job Description A client of Insight Global is looking for a Tier 1 Helpdesk to sit fully onsite in Tysons Corner, VA. They will be responsible for responding to ... on issues being resolved. They will report to a Helpdesk Manager and work on a team of 5....Bachelor's Degree 1-3 years of experience working in a Helpdesk setting Experience responding to tickets in ServiceNow Experience… more
- New York State Civil Service (Albany, NY)
- NY HELP No Agency Empire State Development, NYS Title Helpdesk Services Specialist Occupational Category Other Professional Careers Salary Grade NS Bargaining Unit ... necessary; and strong work ethic and attention to detail.* Helpdesk Solution; O365; MS Windows 10+; Mac iOS; MS...WORK PERFORMED:* Assisting all staff via phone, email, and Helpdesk ticketing solution in a courteous and efficient manner.… more
- Bozeman Health (Bozeman, MT)
- Position Summary: The Information Technology Helpdesk Technician resolves internal and external user problems and ensures correct operation of personal computers. ... repairs computer systems, hardware, and computer peripherals. The Information Technology Helpdesk Technician may perform system setups for new hires. Maintains parts… more
- Insight Global (Ontario, CA)
- Job Description The Helpdesk Analyst (II) will perform first level technical support and service restoration for daily operations in a complex, distributed computing ... systems and applications with a focus on monitoring the helpdesk queue and providing end-user support. The position reports...Utilization of Active Directory for user management . Monitors helpdesk queue and uses it to track incident status… more
- Autopay (Denver, CO)
- Job Title: Helpdesk Analyst I Department: Information Technology Reports To: Lead Systems Administrator FLSA Status: Non-Exempt PTO: Level 1 ABOUT US AUTOPAY is an ... mindset and a better place to work. SUMMARY The Helpdesk Analyst is responsible for providing first level technical...various ways to resolve issues and increase productivity. The Helpdesk Analyst will also work with our systems administrator… more
- SAIC (Fort Huachuca, AZ)
- **Description** SAIC is seeking a **Tier 1 Helpdesk , onsite, at Ft Huachuca, AZ** to support the **US Army Enterprise Service Desk** to troubleshoot and remedy any ... Tier 1 Helpdesk issues such as email access and computer problems...related experience + Experience in a customer service or helpdesk role + Must be able to accommodate any… more
- Paul Smith's College (Paul Smiths, NY)
- Position: Helpdesk Technician I Status: Full-Time, Hourly Department: Information Technology Reports to: Director of Information Technology Salary: ... that come from working in the Adirondacks. Description: The Helpdesk Technician I is part of a team that...Duties & Responsibilities: + Works regular shifts at the Helpdesk , dealing with incidents, processing requests, and providing support… more
- GCyber (Arlington, VA)
- GCyber is actively seeking an experienced Tier 2 Helpdesk Lead CAB Manager for Tech Control to oversee and enhance our help desk operations within a dynamic DoD IT ... equipment, and excellent leadership skills. As a Tier 2 Helpdesk Lead CAB Manager for Tech Control, you will:...+ Direct and oversee the Tier 2 Tech Control Helpdesk operations, ensuring prompt and effective resolution of issues… more
- Heritage Ministries (Gerry, NY)
- …all that we do. Heritage Ministries is in growth mode and currently seeking a Helpdesk Technician to join our team! The Helpdesk Technician is responsible for ... problems, installing hardware and software solutions and supporting the internal IT Helpdesk . Tasks include end user support, performing PC maintenance, upgrades and… more
- Motion Recruitment Partners (Philadelphia, PA)
- Helpdesk Administrator Philadelphia, PA **Hybrid** Contract $20/hr - $22/hr ** Helpdesk Administrator** An automation company, in Philadelphia, that works with ... largest brand names in robotics and fortune 500 companies, is looking to hire a Helpdesk administrator on a contract basis. In this role you will be doing level 1… more