- Autopay (Denver, CO)
- Job Title: Helpdesk Analyst I Department: Information Technology Reports To: Lead Systems Administrator FLSA Status: Non-Exempt PTO: Level 1 ABOUT US AUTOPAY is ... collaborative team mindset and a better place to work. SUMMARY The Helpdesk Analyst is responsible for providing first level technical assistance and support… more
- Insight Global (Ontario, CA)
- Job Description The Helpdesk Analyst (II) will perform first level technical support and service restoration for daily operations in a complex, distributed ... systems and applications with a focus on monitoring the helpdesk queue and providing end-user support. The position reports...Utilization of Active Directory for user management . Monitors helpdesk queue and uses it to track incident status… more
- Motion Recruitment Partners (Atlanta, GA)
- Helpdesk Analyst Atlanta, Georgia **Onsite** Contract $16.14/hr - $16.14/hr Come join our team. Our client is looking for a Helpdesk Analyst for a ... 36-month contract in Atlanta, GA 30328. Our client is a global, values-driven corporation that leads the communications, automotive, and media industries. Apply today to be on a team that disrupts industries and builds a better future for the next generation.… more
- DT Professional Services (Caledonia, MI)
- Job Summary: DT Professional Services is seeking a Helpdesk Analyst / Helpdesk Support to join our team in Caledonia, MI! This role provides support for ... business and IT customers technical problems and service requests; records problem symptoms and information for escalation of the more complex problems to higher level support; maintains knowledge of relevant products and service offerings to provide accurate… more
- TEKsystems (Holland, MI)
- Description: Our client in Holland, MI is hiring for a level 1 support helpdesk analyst to support 3rd shift operations. We are looking for someone to cover the ... night shift supporting end-users in different time zones. This person will be the only on-site resource acting as first line of defense. Responsible for handling 10-15 calls/night while doing ticket work. Issues include password resets, software… more
- Motion Recruitment Partners (Birmingham, AL)
- Helpdesk /System Support Analyst Birmingham, AL **Onsite** Contract $22/hr - $26/hr This onsite contract in Birmingham will assist all IT Support roles to provide ... the field with what they need to move units while safeguarding the integrity and security of IT infrastructure and environment. IT Support Specialists run primary point for the enterprise and are charged with triaging, troubleshooting, documenting,… more
- Envista Holdings Corporation (Madison, WI)
- …voice mail, or in-person communication with written documentation. + First level helpdesk support + Use discretion to prioritize and complete end user requests ... concise communication is necessary to avoid confusion. + Customer Focus: The IT Helpdesk and Tech Support team exists to support our customers, the internal computer… more
- TEKsystems (Baltimore, MD)
- Our client is hiring a Helpdesk technician to work onsite in Baltimore, MD. They will be using Connectwise ticketing system to field the calls which could range from ... printer issues, network connectivity and Windows 10. This individual also must have some VPN support experience as well as Active Directory support (resetting passwords, unlocking accounts) After this person is trained they may be traveling to client sites to… more
- Insight Global (New York, NY)
- …https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements -5 years' experience in a helpdesk role -MAC support (this role is 70/30 MAC vs PC ... support) -Looking for enterprise experience or coming from a publishing background (Meredith, Conde, etc.) -Knowledge of Azure, SCCM -Good communication skills -Ticketing system: SNOW -Supporting 2,200 end users in NY, handling around 50 tickets per day… more
- TEKsystems (Holland, MI)
- …We are looking for someone to cover the night shift supporting end-users in different time zones. This person will be the only on-site resource acting as first line ... of defense. Level 1 support.. 10-15 calls/night while doing ticket work. Password resets, software troubleshooting, managing ticket queue (Remedy), account creation. Phone & Email support. Remedy ITSM (will be moving to ServiceNow in the future), Windows… more
- Bechtel Corporation (Reston, VA)
- …for the GBU. # Job Summary: In this role, you will deploy computing hardware and provide deskside support to end users, supporting MS Office, e-mail, and ... collaboration platforms. You will develop reports, dashboards, automate workflows, maintain IT asset inventory, and assist with plans for proposals, studies, and projects. Your support will enhance technological efficiency, contributing to project success and… more
- TEKsystems (Carrollton, TX)
- …Client seeking a qualified IT help desk technician to assist users and partner offices with questions and problems concerning computer systems, hardware, and ... software. The technician will work with end users remotely and in person, guiding them through systems configuration and troubleshooting, while aiming to resolve issues with efficiency. Standout candidates will be excellent problem-solvers with outstanding… more
- TEKsystems (West Palm Beach, FL)
- …They will answer queries on basic technical issues and offer advice to solve them. This is a fast pace call center; attention to detail and the ability to multi-task ... is a must. An excellent Help Desk Specialist must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient to deal with difficult customers. Work… more
- Leidos (Reston, VA)
- …This role provides customer service representative support for customer Service Desk operations. This role requires an individual that is technical, customer oriented ... and familiar with using desktop software applications such as web browsing and client software, and IT Service Management software such as JIRA, ServiceNow, or Remedy. This individual should be detail oriented in order to capture customer inquiries… more
- TEKsystems (Owings Mills, MD)
- Description: This is a Tier 1 IT Helpdesk Technician role supporting one of our clients in the financial industry. This person will be supporting traders, analysts ... executives. These individuals will be responsible for all standard IT helpdesk support duties (including internal and external calls). Additionally, the customer's… more
- TEKsystems (Owings Mills, MD)
- Description: Our client is looking to hire a Helpdesk Technician. The Help Desk Specialist answers inbound calls and emails for technical assistance from ... Shareholders, Participants, Associates and Vendors. The position answers calls from external customers related to accessing account information through various types of media including Internet and phone access. The position answers calls from internal… more
- MCPc Holdings, Inc. (Erie, PA)
- …www.clevelandfoundry.org, which was created by our Founder/Chairman Michael Trebilcock. + Alpha Helpdesk : First line of Support for Sourcing and Suppliers + Vendor ... Setup/Change Requests + Supply Chain Connect (SCC) Support + Payment Issue Resolution + Supplier Data Management + Management of Service Deliverables to SLA's + Training of resources on processes + Excellent Communication Skills (verbal and written English) +… more
- Robert Half Technology (Albuquerque, NM)
- Description Robert Half is seeking a Helpdesk Analyst II for a locally based New Mexico financial institute. The Helpdesk Analyst Installs, modifies, and ... being conducted, for immediate consideration please apply The successful Helpdesk Analyst will have: 1 year related experience with Windows environments… more
- Palmer College of Chiropractic (Port Orange, FL)
- The Helpdesk Analyst is a member of the College Technical support team and will work on-site at on our Port Orange, FL Campus. This position is responsible for ... College AV equipment. ORGANIZATIONAL RELATIONSHIPS + Responsible to the Lead Helpdesk Analyst with support responsibility to all other departments and college… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently seeking a Contract Tier 3 Helpdesk Analyst to join our client's IT support team. As a Tier 3 Helpdesk Analyst , you ... the organization's evolving needs. Requirements + Extensive experience in a Tier 3 helpdesk or advanced technical support role is essential. + In-depth knowledge of… more