- Pine Street Inn (Boston, MA)
- Helpdesk Specialist Tier II Department: Information Technology Services Office: 444 Harrison Avenue Location: Boston, MA Position Type: Administrative ... end users on a variety of technical issues, working with the Helpdesk team and be the second tier of support on any helpdesk request or problem. This… more
- Baltimore City Community College (Baltimore, MD)
- Description/Job Summary A Helpdesk Specialist II is responsible...10 years' experience working as in the capacity of Helpdesk Tier II or Tier ... + Enter solutions for all service tickets into the helpdesk software application for inclusion in the knowledgebase. +...minimum of 8 years of experience working in a helpdesk environment; + Excellent communications - oral and written;… more
- Baltimore City Community College (Baltimore, MD)
- …reports weekly and monthly. + Identify, research, and resolve IT technical problems. Assist Tier II to setup and configure computers. + Assist Audio/Visual ... innovations in technology as well as BCCC's policies and procedures. IT Specialist I Helpdesk responds to, coordinates and resolves IT Helpdesk problem calls… more
- TEKsystems (Owings Mills, MD)
- Description: This is a Tier 1 IT Helpdesk Technician role. This role is open due replacing an existing contractor who is leaving at the end of his contract. This ... executives. These individuals will be responsible for all standard IT helpdesk support duties (including internal and external calls). Additionally, the customer's… more
- TEKsystems (Owings Mills, MD)
- Description: This is a Tier 1 IT Helpdesk Technician role with our client. The technician will be supporting traders, analysts and high level executives. These ... individuals will be responsible for all standard IT helpdesk support duties (including internal and external calls). Additionally, the customer's busy season begins… more
- Newtown Savings Bank (Newtown, CT)
- …IT field related to responsibilities listed to fill the role of Systems Specialist II . This position provides solutions for end-user computer, server, ... maintaining accurate information within tracking systems regarding end-user issues. The Systems Specialist II also collaborates with both internal and external… more
- San Jose State University (San Jose, CA)
- …Service Specialist II Apply now (https://secure.dc4.pageuppeople.com/apply/873/gateway/default.aspx?c=apply&lJobID=521169&lJobSourceTypeID=837&sLanguage=en-us) ... Sr. Director, this position serves as the Customer Service Specialist Tier 2 point of contact. The...problems. Knowledge, Skills & Abilities + Ability to provide Tier II technical support + Ability to… more
- Iowa State University (Ames, IA)
- Position Title:Instructional Technology Specialist II Job Group:Professional & Scientific Required Minimum Qualifications:Bachelor's degree and 2 years of ... is seeking to fill the position of Instructional Technologist II . As a part of the CELT Faculty Support...response to instructor inquiries. + Solve tickets escalated from Tier 1 ( helpdesk ). + Strategically communicate with… more
- City of New York (New York, NY)
- …office as well as remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to resolve technical issues related to ... (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support...procedures on software and hardware deployments, account administration, and helpdesk tasks. Provides support related to testing and deployment… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …ML3 for Services and Development. Link Solutions is seeking a Computer User Support Specialist (Senior-Level) to join our team in Aberdeen Proving Ground, MD. + Must ... a US Citizen + Non-remote (relocation incentive available) The Computer User Support Specialist will support the DEVCOM HQ CIO G6 Mission Support Center (MSC). This… more
- IntelliDyne (Vienna, VA)
- …Coordinates with Project Management, Security, and Asset Management, Customer Service, and Helpdesk teams as necessary for problem support and project management. + ... issues and implement fixes in coordination with these teams. + Performs Tier III problem management, isolation, and resolution. + Security & Compliance: +… more