- Mindbank Consulting Group, LLC (Arlington, VA)
- …as assigned. Travel to off-site locations is required for customer support . Tier I Helpdesk Technician Qualifications: Please make sure your resume ... Mindbank Consulting Group has anticipated needs for Tier I Help Desk Technicians to support...is based on each candidate's skills and professional experience. Tier I Helpdesk Technician Responsibilities:… more
- Insight Global (Atlanta, GA)
- Job Description Insight Global's engineering client is looking for a Help desk Support technician that will provide Level 1 support sitting in Atlanta, GA. ... . Skills and Requirements * 1-3 years of experience in a helpdesk /desktop support role with an emphasis on phone support vs. email.… more
- Cayuse Holdings (Pendleton, OR)
- …Ranges, Airfields, and Logistics/Warehouse Management. **Primary Focus** The Service Desk Support Technician acts in a customer service capacity responding ... $14.00 - USD $16.50 /Hr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/1298/ tier -1.0- helpdesk -specialist/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834356743) **Location** _US-OR-Pendleton_ **ID** _102224_ **Category**… more
- Bozeman Health (Bozeman, MT)
- …a broad range of IT related questions and concerns. The IT Helpdesk Technician will escalate to the appropriate higher tier resource when unable to resolve ... Position Summary: The Information Technology Helpdesk Technician resolves internal and external...Functions: + Assists users by answering questions and providing support in a timely manner focused on first contact… more
- SMX (Ridgecrest, CA)
- Helpdesk Technician , Supervisorat SMX(View all jobs)...skills + Foster working relationships with NMCI customers **IT Support :** + Provide Tier 1 IT ... (https://www.smxtech.com/careers/) Ridgecrest, CA SMX is seeking a Helpdesk Technician , Supervisor to lead a team...Supervisor to lead a team responsible for providing IT support services related to the Navy Marine Corps Intranet… more
- CACI International (GA)
- GETS Mid Helpdesk Technician Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI Employee Type: Regular ... Local * * * CACI is seeking a cleared Helpdesk Technician in Augusta GA, Fort Gordon....system records. + Responds to customer requests for account support and technical assistance. + Leverage troubleshooting experience to… more
- Baltimore City Community College (Baltimore, MD)
- …the Student Lab or assist in other areas of the college providing helpdesk support . Responsibilities/Duties Essential Functions: + Respond to clients' telephone ... managing relatively simple hardware, software or network problems. Answer helpdesk calls and provide desktop support over...IT Professional (for Win 10) MCDST -Microsoft Certified Desktop Support Technician Comp TIA A+ or Comp… more
- TEKsystems (Cockeysville, MD)
- Description: Our client is looking to hire a Tier 2 Technician . This person will be responsible for taking tier1 and escalated tickets from the Tier I ... that is key. Eventually this person will be on client site providing support for projects and helping to spear head technical advancements with their customers.… more
- City of New York (New York, NY)
- …Information Technology (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support to all DEP end users. Under the direction ... remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to...procedures on software and hardware deployments, account administration, and helpdesk tasks. Provides support related to testing… more
- Applied Statistics & Management Inc. (Temecula, CA)
- …offer stage. + Preliminary Offers + Official Offers + Onboarding Comparable Roles: Helpdesk Technician , Technical Support Representative, Customer Support ... professionalism, while providing a personal experience to our customers. Tier I agents are responsible for advocating for and...Technician , Client Support Specialist, Call Center Support Agent, Helpdesk Support Analyst,… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk ... escalated tickets. Requirements Qualifications: + Prior experience in a Tier 2 helpdesk or technical support...+ IT-related certifications (eg, CompTIA Network+, Microsoft Certified Desktop Support Technician ) are a plus. + Ability… more
- Applied Technical Services, Inc. (Marietta, GA)
- …The primary focus of this position will be resolving high impact escalations from lower tier support groups. A successful candidate will assist lower- tier ... Tier 3 - Support Consultant Job...Support Engineer role will be a bridge between Helpdesk and Projects team, working with Projects team as… more
- TEKsystems (Fort Mill, SC)
- …tracks and monitors the problem to ensure a timely resolution - Provide as 2nd level ( Tier II) support to other helpdesk technicians - Relies on experience ... Description: Our client is seeking a IT Support Technician . As an IT Support Technician , you will provide direct technical support to end users via… more
- ChenMed (Miami Gardens, FL)
- …and we need great people to join our team. The Associate IT Service Desk Technician is responsible for providing support for a wide range of technical issues ... Knowledge Base articles as well as, other forms of support documentation. The **Associate IT Service Desk Technician...and documentation requirements for all tickets processed. + Provides Tier 1 support for mobile devices such… more
- Linchpin Solutions, Inc. (Tampa, FL)
- …provide government users with the transport of full-motion video to remote sites. The Technician will provide daily operational support as a member of a 24/7 ... Satellite Communications Technician Tampa, FL Job Type Full-time Description If...monitor network and space segment performance to provide customer tier 1 support as required. + Monitor… more
- Epsilon, Inc (Quantico, VA)
- …level of support . + Maintain an open and clear communication with MCU's IET Helpdesk Support and Student/Faculty on all issues related to A/V and VTC matters ... **AV/VTC Technician I** **Who is Epsilon:** Epsilon is an...level events to include venue rehearsals and coordination. Provide tier 3 support for all AV/VTC systems… more
- TEKsystems (Fort Mill, SC)
- …problem to ensure a timely resolution- they use Service Now - Provide as 2nd level ( Tier II) support to other helpdesk technicians. - Relies on experience ... Description: - Provides support to end users on a variety of...Takes on added responsibilities to manage and administer customer support systems and departmental systems. - Works with other… more
- Link Solutions Inc (Frederick, MD)
- …+ Must be a US Citizen + Active DoD Security Clearance The PC Desktop Technician will support and manage the functionality and efficiency of desktop computers ... assistance on PC systems, related hardware and software, and standard applications; provide helpdesk information and support ; determine the cause of the problem;… more
- UIC Government Services and the Bowhead Family of Companies (Barrow, AK)
- …basis. + Four or more (4+) years' experience in a technical support or helpdesk role. **Certificates, Licenses, Registration Requirements:** + Prefer ... **Overview** Call Center/Help Desk Technician III (BWAK) We are currently searching for a qualified **On-Site** **Call Center/Help Desk Technician III** to… more
- ProSphere Tek (Landover, MD)
- …and repairs on a mass scale. Daily use of Helpdesk ticketing system. Provide onsite Tier 1 and 2 desktop support as needed to include, but not limited to, ... PSI-PST is seeking a Desktop Technician . The Technician will provide routine IT customer support ...The Technician will provide routine IT customer support in both administrative and technical areas including user… more
