• Tier 1 .0 Helpdesk Specialist

    Cayuse Holdings (Pendleton, OR)
    **_JOB TITLE:_** Tier 1 .0 Helpdesk Specialist **_SALARY:_** 14.50 to 16.0 **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt **_TRAVEL REQUIRED:_** As Needed ... Airfields, and Logistics/Warehouse Management. **Primary Focus** The Service Desk Support Technician acts in a customer service capacity responding to customer… more
    Cayuse Holdings (01/16/24)
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  • Tier I Service Technician Analyst

    City of New York (New York, NY)
    …resolution. The Bureau of Business Information Technology (BIT) seeks to hire one ( 1 ) IT Service Management Specialist to provide Tier I Technical support ... in the country, with nearly 6,000 employees. We deliver 1 . 1 billion gallons of high-quality drinking water...remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to resolve technical… more
    City of New York (01/30/24)
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  • Help Desk Tier II

    Robert Half Technology (Nashville, TN)
    …to hardware, software, and network systems, serving as an escalation point for Tier 1 support. + Ticket Resolution: Handle escalated support tickets, ensuring ... Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our...IT-related certifications (eg, CompTIA Network+, Microsoft Certified Desktop Support Technician ) are a plus. + Ability to work under… more
    Robert Half Technology (03/21/24)
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  • Service Desk Technician

    TEKsystems (Frankfort, KY)
    …for the Commonwealth Service Desk (CSD) team. The group of 20+ Service Desk Technicians provides Tier 1 & 2 technical support and handles a wide variety of calls ... to be associated with the new staff members * 1 year of IT experience as a Help desk...IT experience as a Help desk or Desktop Support technician with experience providing desktop support duties and troubleshooting… more
    TEKsystems (03/21/24)
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  • Satellite Communications Technician

    Linchpin Solutions, Inc. (Tampa, FL)
    …Specific Skillset + Continuously monitor network and space segment performance to provide customer tier 1 support as required. + Monitor and report on the ... Satellite Communications Technician Tampa, FL Job Type Full-time Description If...changes, equipment integration, or testing. Maintain timely and accurate helpdesk records using the ticket management system. + Ensure… more
    Linchpin Solutions, Inc. (02/28/24)
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  • Call Center/Help Desk Technician III

    UIC Government Services and the Bowhead Family of Companies (Barrow, AK)
    …with PCs, smart devices, telephony, and network solutions. + Act as an escalation point to Tier 1 and 2 groups regarding any application - or hardware - related ... **Overview** Call Center/Help Desk Technician III (BWAK) We are currently searching for...more (4+) years' experience in a technical support or helpdesk role. **Certificates, Licenses, Registration Requirements:** + Prefer A+,Network+… more
    UIC Government Services and the Bowhead Family of Companies (01/06/24)
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  • Support Center Technician

    TEKsystems (Birmingham, AL)
    …Details The candidate will need 2-5 years of experience in the following: 1 . Remote Technical Support- Must be able to provide remote technical support regarding ... looking for an individual that has worked in a helpdesk or call center environment providing remote technical support...they do not know the answers, they have a Tier 2 team they can escalate questions to. They… more
    TEKsystems (03/26/24)
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  • IT Service Desk Representative I-V

    Medical Mutual of Ohio (Dublin, OH)
    …incoming phone calls from subscribers, providers, and staff, by resolving technical issues identified as Tier 1 and Tier 2 level support. Monitors Tier ... **Responsibilities** + Interfaces directly with the customer while performing Tier 1 and Tier 2...Professional Certification(s) + Helpdesk Support Analyst or Helpdesk Desktop Support Technician or Microsoft Certified… more
    Medical Mutual of Ohio (02/24/24)
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  • IT Support

    ECPI University (Greensboro, NC)
    …issues information and analyze the symptoms and figure out the underlying problem. + Escalate helpdesk requests to tier 2 and tier 3 personnel. + Assist ... to apply) + 0-5 years previous experience as a consumer support technician Skills/Abilities + Excellent customer service skills + Excellent oral and written… more
    ECPI University (03/23/24)
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  • Service Desk / Help Desk Analyst - Active Top…

    General Dynamics Information Technology (Washington, DC)
    …/ HELP DESK** **ANALYST WILL** **MAKE AN IMPACT:** + Providing program support as a Tier 1 .5 Service Desk Technician . + Delivering excellent customer service ... issues for customer via chat, email, and deskside support. + Supporting Tier 1 on-site installation, implementation, maintenance, troubleshooting and repair of… more
    General Dynamics Information Technology (03/27/24)
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  • Senior IT Support Specialist (Hybrid)

    Emmi Roth (Stoughton, WI)
    …this sounds like you, we want you to consider joining Emmi Roth! Job Summary The Tier 3 help desk technician is responsible for incidents and requests that are ... setup, PC refreshes, hardware replacements, software licensing and provide Tier 3 IT support for employees (onsite and remote)...equivalent combination of education and experience . Minimum of 1 year of experience in an IT senior support… more
    Emmi Roth (02/02/24)
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  • IT Help Desk II

    Koniag Government Services (Las Vegas, NV)
    …+ Works under general direction of the IT Program Manager + Provides top- tier support to end users for either workstation and server applications and/or hardware. ... user problems. + Escalates unresolved issues to Senior IT Helpdesk or IT Program Manager. **Work Experience, Knowledge, Skills...relevant experience in an IT related position. Up to 1 year of accredited university and/or college education in… more
    Koniag Government Services (03/08/24)
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  • Systems Engineer Level 3

    Lockheed Martin (Palmdale, CA)
    …with customer personnel at all levels \- Must have a minimum of a Tier 1 Helpdesk understanding of Information Technology equipment: including cabling, ... duties will include: \- Firm understanding of OSI Layer 1 ,2 troubleshooting \- Attend debriefings to aid in the...education * Experience working as an IT Help Desk Technician or in a similar customer support role *… more
    Lockheed Martin (01/12/24)
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