• Service Desk Agent

    Cayuse Holdings (Phoenix, AZ)
    …System. + Customer service experience and strong focus on customer satisfaction. + Call center experience. + Experience in a technology support organization + ... and accelerated time to market. **Primary Focus** The Service Desk Agent provides customer service solutions within service level agreements using company… more
    Cayuse Holdings (05/04/24)
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  • Contact Center Engineer - Remote, US

    Navient (Phoenix, AZ)
    …smooth transitions to newer platforms. **About You:** + 6+ years experience managing contact center software in a call center environment. + Proven ... + Identifying opportunities for process automation through technology to streamline contact center workflows, improve agent efficiency, and enable customers to… more
    Navient (04/19/24)
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  • Software Engineer

    Ford Motor Company (Phoenix, AZ)
    …and develop contact center voice channel applications that are hosted on agent desktops and the Google Cloud Portal. + Understand the depth of user stories ... position ** As a member of Ford's Global Contact Center Voice Channel department, the ideal candidate will enjoy...the opportunity for you. Join us and challenge your IT expertise and analytical skills to help create vehicles… more
    Ford Motor Company (05/21/24)
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  • Network/Telecom Engineer, The Kinetic Group

    Vista Outdoor (Phoenix, AZ)
    …medium sized infrastructure project. **You might also have:** + Experience with: call center technologies, Microsoft Teams, Server Administration + Cisco ... levels of technical understanding. You must be a change agent who is able to adapt in a very...need. + Submit monthly utilization and billing reports to IT leadership and business partners. + Configure VoIP, Telepresence,… more
    Vista Outdoor (05/11/24)
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