- Robert Half Technology (Tampa, FL)
- Description Oversee a team of IT Help Desk Technicians that provide Tier 1 technical support via phone, email, and in-person. Ask appropriate questions ... span of control in a timely manner. Work in IT Service Management ticketing system to timely respond and... requests, including the monitoring, tracking, and coordination of Help Desk functions. Establish and enforce … more
- Robert Half Technology (Tampa, FL)
- …are actively being scheduled - Apply NOW! Summary: Oversee a team of IT Help Desk Technicians that provide Tier 1 technical support via phone, email, ... Robert Half Technology has a new opening for a Help Desk Manager with a local client...span of control in a timely manner. Work in IT Service Management ticketing system to timely respond and… more
- General Dynamics Information Technology (Arlington, VA)
- …Science, Information Sciences, or related IT discipline. + **Required Technical Skills:** Help Desk Tier 1 operations. + **Location:** Onsite in ... to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Support, Help ...Desk Specialist** with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter… more
- CACI International (Hanover, MD)
- …the daily activities of configuration and operation of IT systems + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of ... to users in accessing and using IT systems + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and resolution of… more
- Alaka'ina Foundation Family of Companies (Aberdeen Proving Ground, MD)
- …The Alaka`ina Foundation Family of Companies (FOCs) is looking for an IT Tier I/II Help Desk Support professional for our government customer at ... IT Help Desk Specialist... IT Help Desk Specialist Location MD -...Maryland. DESCRIPTION OF RESPONSIBILITIES: + Provides IT Tier I/II service center support + Provide help… more
- UIC Government Services and the Bowhead Family of Companies (Oklahoma City, OK)
- **Overview** IT Help Desk Agent (EITAAS-2024-20607): Bowhead seeks an IT Help Desk Agent that will provide multiple tier support to end ... users. The ideal technician will have 2+ years of IT help desk experience with a strong background in Microsoft Office365. They will be required to answer… more
- Proven IT (Duluth, GA)
- Help Desk Tier 1 Engineer...Tier I Engineer is responsible for various managed IT support related to onboarding and ongoing technical maintenance and ... and is not required to understand the inner workings. RESPONSIBILITIES + Tier I aids support to the Proven IT Helpdesk which is the first line of support for our… more
- RESOURCE MANAGEMENT CONCEPTS, INC (Charleston, SC)
- Tier 1 Help Desk ...and software utilities + Retain deep knowledge of commonly-used IT concepts, practices, and procedures within a particular field ... 2530 Division Information Technology Apply Now (https://phg.tbe.taleo.net/phg01/ats/careers/v2/applyRequisition?org=RESOMANA&cws=37&rid=2530) Job Description Tier 1 Help Desk Specialist… more
- TEKsystems (Washington, DC)
- …processes comprising day-to-day operations of Tier 1, receiving, managing, and tracking all customer IT contacts to the Service Desk . The Tier 1 Lead is ... Desk Manager to improve customer service standards on Tier 1 through communication techniques, work instructions, training, and...to meet user needs under normal conditions. Skills: Service desk , Customer service, Help desk … more
- TAD PGS, Inc. (Laurel, MD)
- TAD PGS, INC. Is currently seeking experienced IT Help Desk Techniciansfor...inLaurel, MD. These are Tier 2 and Tier 3 level help desk ... to obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to...Criteria: + Must have at least 4 years related Tier 2 Enterprise IT Technical support experience… more
- INTECON (Fort Huachuca, AZ)
- …Active DOD Security Clearance Required (Secret or Higher) Job Role: EKMS / KMI - Tier 2 Help Desk Technician Location: Onsite - Fort Huachuca, Arizona ... Estimated Close Date: 5/1/2024 INTECON is seeking a full-time Tier 2 Help Desk Technician...Aspetto offers an impressive range of capabilities, including Enterprise IT & Cloud-Based Technologies, Software Development & Cybersecurity, Data… more
- RightDirection Technology Solutions LLC (Washington, DC)
- Help Desk Tier II Desktop...ticketing queues. + Working with customer to support their IT needs. + Assisting in issuance and collection of property, ... Specialist - Cleared Washington, DC (http://maps.google.com/maps?q=Washington+DC) Description The Help Desk Tier II Desktop...security clearance. + Minimum three (3) years of overall IT experience, and at least two (2) years' experience… more
- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1 Clearance: Active...of experience in the IT field + Experience with IT and Help Desk technologies, to include ... Church, VA) Responsibilities: + Answer calls coming into the Tier 1 Help Desk by...the delivery of quality, mission-aligned services and innovative, people-first IT solutions. IntelliDyne has earned the designation of a… more
- Oneida Technical Solutions (Rome, NY)
- …company. + Continue growing your skills and knowledge. A week in the life of a Help Desk Support Specialist, Tier I: + Use software systems engineering and ... Solutions, LLC (OTS) has a rich history of providing IT support and associated services in highly complex, highly...a minimum of 1 year of experience as a Help Desk Support Specialist for the federal… more
- PingWind INC (Cuba, NM)
- Tier 2 - Help Desk Guantanamo Bay Cuba, NM (http://maps.google.com/maps?q=Guantanamo+Bay+Cuba+NM) Job Type Full-time Description Location:Guantanamo Bay Cuba ... Required Experience: 2-5 Years PingWind is looking for a Tier 2 - Help Desk ...extensive experience in the fields of cyber security, development, IT infrastructure, supply chain management and other professional services… more
- General Dynamics Information Technology (Quantico, VA)
- …some of the world's most complex technical challenges. The Navy **NCIS** team is searching for ** Help Desk Analyst - Tier I** to join their program in ... Be Able to Obtain:** Top Secret/SCI **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** End User Support,ITSM,Remedy Help Desk… more
- SAIC (Las Vegas, NV)
- …challenging career with SAIC in Las Vegas, NV. Duties: + The qualified applicant will provide Tier II help desk support to users unable to resolve tech ... is seeking an experienced, motivated, career and customer-service oriented Help Desk Analyst to join our team...issues that exceed Tier 1 level support. + The candidate must provide… more
- Applied Statistics & Management Inc. (Temecula, CA)
- …Helpdesk Technician, Technical Support Representative, Customer Support Specialist, Service Desk Analyst, IT Support Technician, Application Analyst, Customer ... focus, and professionalism, while providing a personal experience to our customers. Tier I agents are responsible for advocating for and supporting clients via… more
- Black Bear Technology Solutions, LLC (Pocatello, ID)
- Title: Tier 1 Help Desk Support...First, Second, and Third shifts. * Responsibilities: + Provide IT support to all customers + Receive customer IT ... Secret Job Description: Black Bear Technology seeks a cleared Tier 1 Help Desk Support...Management + Strong interpersonal skills + Advanced understanding of IT Service Management processes + Must have a current… more
- GovCIO (Kiln, MS)
- …is hiring for a Service Desk Tech in Mississippi. **Responsibilities** The Service Desk Tech shall perform Tier 1 services by working directly with the ... Service Desk and staff to ensure that service levels are...and monitors problems to ensure timely resolution. + Provides first- tier support to end users for either PC, server… more