- Performance Food Group (Columbus, OH)
- **100215BR** **Job Title:** IT Help Desk Support **Location:** West Creek-Richmond Corp (0999) **Job Description:** The IT Help Desk Support ... position will perform the following duties: + Provides technical support to internal and external users of the computer...+ Logs and solves problems in a strong customer service fashion. + Answers user inquiries regarding computer software… more
- HireVue (Columbus, OH)
- …inclusive culture based on a foundation of respect and inclusion. The Help Desk Support Technician is a highly organized self-starter with excellent attention ... the help desk team lead, the Help Desk Support Technician is responsible for working...Support customers technical needs while providing an excellent service experience. + Take ownership of the ticket queue… more
- SANS Institute (Columbus, OH)
- …focus, and pragmatic approach (People). **Summary of Position** The primary focus of the Service Desk Support Technician is to provide professional ... fast-paced environment. This person will be responsible for day-to-day IT support of employees and clients. Responsibilities...Off Company Paid Holidays Volunteer Paid Time Off Department IT - Tech Services, Service Desk… more
- Cayuse Holdings (Columbus, OH)
- …customer support or IT support . + Experience with ServiceNow IT Service Management System. + Customer service experience and strong focus on ... profitability, and accelerated time to market. **Primary Focus** The Service Desk Agent provides customer service...and Apple suite of applications + Administration of ServiceNow IT Service Management System (for example … more
- InfraSource (Columbus, OH)
- …footprint across the organization. Responsibilities: + Works in close conjunction with IT top management to coordinate help desk /infrastructure related projects. ... out supplementary IT tasks. + Oversees new IT installations. + Works with customers to development project...support issues that are escalated by the help desk . + Responsible for the hiring, evaluation, leadership and… more
- Zoom (Columbus, OH)
- … Desk . You are a proven leader who is excited about scaling Zoom's Deal Desk operations to support our next phase of growth and our go-to-market programs. You ... the company, especially with sales/revenue, product, finance, legal, and IT . You will report to our Head of OTC...include the need for late night/early morning/weekend availability to support an international Deal Desk team and… more
- Marriott (Columbus, OH)
- …quality control of systems functional design, usability, functionality, and implementation. + Advises support desk on change management as it relates to ... N **Position Type** Management **JOB SUMMARY** Manages a technical team of service providers and business analysts to provide support to properties… more
- Humana (Columbus, OH)
- …omni channel experiences, knowledge management practices, and the integration of DEX tooling with IT Service Desk ( Service Now) to increase efficiencies. ... with subject matter expertise in Digital Employee Experience (DEX) tooling/concepts, and IT Support Services domains, and strong knowledge and understanding of… more
- Continental (Marysville, OH)
- …local circumstances and the innovative potential locally IT Infrastructure, especially: IT Service Desk (incl,. UHD),Desktop Management ("DE"), Mail ... of the locations and the contractual agreements with the IT service providers. Responsible for planning and...Office, Desktop Management (SW Distribution, Remote Control, Asset management, Service Desk (UHD) set up and operations,… more
- Marriott (Columbus, OH)
- …quality control of systems functional design, usability, functionality, and implementation + Advises support desk on change management as it relates to ... + Ensures early warning to the business stakeholder executives regarding degraded or missed service levels ** IT Governance** + Follows all defined IT … more
- Marriott (Columbus, OH)
- …and reliability of property-based systems. Y Provides educational direction to Marriott Service Providers, Service Desk , and Field Services organizations ... act as the primary technical resource to, third party IT technicians in response to an on-site need where...to the organization. Y Provides educational direction to Marriott Service Providers, Service Desk , and… more
- SHI (Columbus, OH)
- …with leadership and organization initiatives. + Mentor/Train lower tier engineering employees and service desk employees. + Involvement in a wide range of ... with version control systems (such as Git, AzureDevOps). + IT Support : Understanding of IT ...take ownership and accountability. + Ability to deliver exceptional service and world class support to our… more
- Marriott (Columbus, OH)
- …or matrixed teams * 4+ years hands-on management level experience in IT customer service with a track record of support production IT infrastructure in ... understanding of priorities and the ability to clearly articulate IT capabilities. This resource will direct the approach for...of property-based systems, Y Provides educational direction to Marriott Service Providers, Service Desk and… more
- Valvoline Global (Columbus, OH)
- …Managed Service Provider as it relates to the services provided from the service desk vendor. + Manages one or more network disciplines (eg cellular ... Driven** Valvoline has a rewarding opportunity as a **Senior IT Network Engineer** . We whole-heartedly adopt a 'never...a 'never idle' mindset. We also know that outstanding service begins and ends with our employees. So, we're… more
- Marriott (Columbus, OH)
- …quality control of application functional design, usability, functionality, and implementation. + Advises support desk on change management as it relates to ... Ensures early warning to the business stakeholder executives regarding degraded or missed service levels. ** IT Governance** + Follows all defined IR standards… more
- Robert Half Technology (Marysville, OH)
- …productivity software, and a variety of other software applications used internally - Provide L1 IT support over the phone, via email, chat or remote tools to ... for this job. Located in Marysville, Ohio, the Help Desk Analyst opportunity is a long-term W2 contract opportunity....Bilingual English and fluent Japanese - 1+ year of IT Support experience with ticket/incident documentation -… more
- Ensono (Columbus, OH)
- …members with all areas of responsibility + Familiarity with the following tools: Service Manager, CASD Service Desk or ServiceNOW Configuration Management ... world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients...ensure SLAs are met + Coordinate system modifications with IT and business unit managers + Support … more
- H&R Block (Hilliard, OH)
- …stronger each year. Joining us as an **Associate Team Leader** , you'll support a single retail office during tax season to consistently exceed client expectations ... wellness needs. + **Medical coverage** and well-being programs including mental health support and coaching + **401k Retirement** Savings Plan and Employee Stock… more
- Cengage Group (Columbus, OH)
- …solving issues discovered in data, through both contacting stakeholders as well as through desk research + Partner with IT team to evolve current toolsets used ... ongoing maintenance of analyses, dashboards, and processes required to support efficient tracking and execution of Sales Incentive plans...in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course… more
- Stellar Innovations (Columbus, OH)
- …Inc., (SIS), a registered ISO 9001:2015 corporation, is a Service -Disabled Veteran-Owned Small Disadvantaged Business. SIS provides Professional Services & ... Information Technology Support and is fast emerging as an innovator with...quality management and industry best practices, SIS consistently meets service delivery with high levels of customer satisfaction. SIS… more