- Walgreens (Deerfield, IL)
- …Specialty Pharmacy team and will play a pivotal role in managing and improving our resident IT Service Management ( ITSM ) platform. In this role, you'll ... application. + Experience administering an IT ticket system. + Familiarity with IT service management processes and workflows. **Shift:** **Store:** more
- CVS Health (Hartford, CT)
- …leading Agile development teams and delivering high-quality software products.- Deep understanding of IT Service Management ( ITSM ) processes and ... with the company's overall business goals and objectives. - Collaborate with ITSM stakeholders, including business leaders, IT teams, and end-users, to… more
- Marriott (Columbus, OH)
- …responsible for guiding the design, implementation, and ongoing enhancement of our organization's IT Service Management ( ITSM ) framework. This individual ... vigilant in staying updated on emerging technologies and trends within the IT Service Management ( ITSM ) domain, strategically leveraging innovative… more
- Eversource Energy (East Berlin, CT)
- …analysis and the creation of current/future state process modeling + Understanding and knowledge of IT service management \( ITSM \) - specifically demand ... IT Analyst, Service Management ... IT Analyst, Service Management \(Hybrid\) This is a...incorporates knowledge from other related disciplines to solve complex business/ IT problems; + Knowledge of ServiceNow platform ITSM… more
- Pactiv Evergreen (Lake Forest, IL)
- …This position drives continuous improvement and manages Incident, Problem, Change, and other ITIL-based IT Service Management ( ITSM ) processes. This role ... as a competitive measure. The role of Director - IT Service Delivery owns management ,...IT experience, with a focus on ITIL and ITSM processes and tools. This role is the primary… more
- City of Tacoma WA (Tacoma, WA)
- …Description + Benefits + Questions Position Description Tacoma Power is hiring for a IT Service Management ( ITSM ) Analyst Intern (Classification: Skilled ... IT Service Management Analyst intern Salary $16.28 - $19.78 Hourly Location Tacoma, WA Job Type Classified Job Number S0020-24N Department Power Division… more
- Zimmer Biomet (Warsaw, IN)
- …implementation, and/or support activities for those systems Apply principles, concepts and practices of IT Service Management ( ITSM ), PMLC, and Systems ... career development without having direct reports and: - Performs management duties and provides cross-functional team leadership without other...IT or Finance capacity, and with utilizing formal ITSM and SOLC processes and tools in an … more
- Advantage Solutions (Chicago, IL)
- …Management Director, you will be responsible for leading some key capabilities in the IT Service Management ( ITSM ) function within our organization. ... Responsibilities 1. Strategy and Planning: * Implement and enforce the IT Service management strategy aligned with the organization's goals and… more
- CUNY (New York, NY)
- …leverage out-of-the-box functionality and develop customized workflows to perform tasks that include IT Service Management ( ITSM ) instance configuration ... the application support and development team for CUNY's enterprise IT Service Management / IT ...implementation Best Practices. + Oversees management of ITSM applications and modules, service automation, and… more
- Continental (Marysville, OH)
- …(English - fluently - orally and written) 3-5 years professional experience Knowledge about IT Service Management ( ITSM ) concepts and processes, ability ... local circumstances and the innovative potential locally IT Infrastructure, especially: IT Service Desk (incl,. UHD),Desktop Management ("DE"), Mail… more
- City of New York (New York, NY)
- …to function as an IT Help Desk Supervisor. With a strong background in IT Service Management ( ITSM ), enterprise/asset management , and proficiency ... delivery and timely issue resolution. - Implement and optimize IT Service Management processes using...the help desk team. - Continuously assess and improve ITSM processes, with specific attention to incident and asset… more
- CVS Health (Hartford, CT)
- …ITSM Reporting Analyst plays a crucial role in leveraging data insights to enhance IT Service Management ( ITSM ) processes within the ServiceNow ... ITSM metrics, including incident management , change management , problem management , and service ...change management , problem management , and service level agreements (SLAs). Collaborate with ITSM … more
- Insight Global (Tucson, AZ)
- …of the IT landscape, including various technologies, processes, and best practices. - IT Service Management ( ITSM ): Understanding ITSM ... Job Description As an IT Business Analyst, you will play a pivotal...practices, such as incident management , problem management , change management , and service … more
- The University of Texas at Arlington (Arlington, TX)
- …helping the Office of Information Technology (OIT) assess problems and opportunities related to IT Service Management ( ITSM ) function and develop ... **Senior IT Business Analyst for ServiceNow** **Bookmark this Posting**...activities. UTA is a comprehensive teaching, research, and public service institution dedicated to the advancement of knowledge through… more
- University of Washington (Seattle, WA)
- …services with the University's current and future needs. The Director leads the continuation of IT Service Management ( ITSM ) implementation for UW- IT ... the vision, strategy, leadership, and management of IT Service Management . The ... Platform team to ensure that our enterprise level ITSM toolset supports efficient uniform business processes **REQUIREMENTS:** +… more
- EquipmentShare (Columbia, MO)
- …+ Experience in cloud computing technologies and infrastructure management . + Familiarity with IT service management ( ITSM ) frameworks, such as ITIL, ... + Certifications related to IT operations management , project management , IT service management (eg, ITIL Foundation), or cloud technologies.… more
- Eaton Corporation (North Charleston, SC)
- …wireless access points, Virtual Machines, UPS, R&D Labs, and Mobile Phones etc. * Follow IT Service Management ( ITSM ) processes: asset management , ... as bar code scanners, specialized printers, industrial PCs, RF Scanners, etc. * IT Service Management (ITIL) - Asset Management , Incident Management… more
- Honeywell (Atlanta, GA)
- … Program Manager) for Honeywell International, Inc. (Atlanta, GA) RESPONSIBILITIES: -Provide end-to-end IT Service Management ( ITSM ) ownership while also ... building, coaching, and guiding organizations; IT Business stakeholder Engagement; IT Service Management Knowledge and engagement; leading a team of… more
- SAIC (Chantilly, VA)
- …applicant will exhibit flexibility in task execution, provide technical expertise on a variety of IT Service Management ( ITSM ) topics, to include ... service delivery oversight, Event Management , Incident Management , Problem Management ,...validation, etc.) in order to deliver continuity across multiple IT service deliveries. As a SETA advisor,… more
- General Dynamics Information Technology (Fairfax, VA)
- …Required:** MBI Full 5C (T3) **Job Family:** Business Process Analysis **Skills:** BMC Helix, IT Service Management ( ITSM ),Knowledge Management ... within the customer organization. Our team implemented BMC Helix as an enterprise-wide IT Service Management ( ITSM ) solution for a federal government… more