- Fidelity TalentSource LLC (Westlake, TX)
- …of the ITSM framework.Experience with development and implementation of any ServiceNow ITSM Modules Incident Management , Problem Management , Change ... ServiceNow - Senior Software Engineer to join their IT Service Management Technology Solutions and Modernization Team. It is a fast paced, dynamic environment… more
- CAE USA INC (Irving, TX)
- …tasks. The role we are offering you: We're looking for a highly motivated Senior Manager, ITSM /ITOM to manage a team and champion the ongoing implementation ... and evolution of service management processes at CAE. As Senior Manager,...and operations + Promote and champion the benefits of Incident , Problem, Change, Knowledge, and Event Management … more
- Veracity Consulting Group (Glen Allen, VA)
- …can be curious, creative and challenge yourself daily? Today, we're ready to add a Senior Technical Consultant to our team. As a Senior Technical Consultant you ... in a client consulting environment. What you will get to do: The Senior Technical Consultant will be responsible to develop, invest, and maintain thought leadership… more
- Wolters Kluwer (New York, NY)
- …verbal and written communication skills and experience including presentations to senior management , peer groups and associates + Demonstrated analytical ... SOAP, REST + Proficiency with ServiceNow components such as Service Catalog, Change/ Incident /Problem Management , Asset Management , PPM, Discovery, Knowledge,… more
- Splunk (Plano, TX)
- As the ** Senior Director of Global Incident , Escalation and Problem Management ** you are responsible for leading and growing the Splunk Problem, Incident ... issues to a non-technical audience** . + Previous and progressive experience leading global incident management and/ or escalation teams with an eye on process… more
- Amazon (Austin, TX)
- …with ServiceNow in an enterprise environment, with a deep understanding of the core ITSM , Incident , Request, and Change Management process areas and ... alignment with business needs. * Drive the adoption of Incident Management best practices and standards across...ITIL v3/v4 Certified. - ServiceNow Administration Fundamentals. - ServiceNow ITSM Fundamentals. - Experience in an incident … more
- General Dynamics Information Technology (Falls Church, VA)
- …**Job Family:** Information Security **Skills:** Enterprise Operations,Information Technology (IT),IT Incident Management , ITSM ,Problem Management ... best practices framework as the basis for IT Service Management ( ITSM ) model. To be successful in...communications plans to include but not limited to the incident management plan, major incident … more
- City National Bank (Los Angeles, CA)
- …Teams + Maintains and reviews high priority incident documentation in the Incident Management Module including sending Senior Leadership and stakeholder ... process along with their responsibilities in it. The Senior role includes designing and implementing processes and procedures...+ Minimum 7 year in an Incident Management focused role **Skills and Knowledge** + ITSM… more
- MD Anderson Cancer Center (Houston, TX)
- …and competency in IT Service Management standards and best practices, including incident management , problem management , change management , knowledge ... as a ServiceNow Certified Systems Administrator (preferred) and support ITSM (Information Technology Service Management ) for the...of experience with ServiceNow and how it supports other ITSM process (eg: Incident , Problem, Change, CMDB,… more
- Koniag Government Services (Chantilly, VA)
- …an in-depth knowledge of organizational objectives + Be comfortable interacting with senior management , which involves influencing on significant matters along ... 2445009 Koniag Management Solutions is looking for an experienced Senior ServiceNow Developer. **This position is REMOTE** and requires active Secret Clearance.… more
- General Dynamics Information Technology (LA)
- …Prior experience implementing and deploying applications within the core suite of ITSM applications ( Incident , Problem, Change, Knowledge, CMDB), to include ... Must Be Able to Obtain:** None **Job Family:** Cloud **Skills:** ITSM ,ServiceNow Implementation,ServiceNow Platform **Experience:** 2 + years of related experience… more
- SAIC (Washington, DC)
- …with the ServiceNow CMDB and how it supports other ITSM processes (eg: Incident , Problem, Change, and Asset Management ) + Proficient in Java script, Angular ... **Description** SAIC currently seeking an experienced Senior Configuration Engineer with strong knowledge of ServiceNow...have the ability to manage and control the Configuration Management Database (CMDB) and ensure the accuracy of configuration… more
- General Dynamics Information Technology (Fairfax, VA)
- …Be Able to Obtain:** None **Job Family:** Cloud **Skills:** IT Service Management ( ITSM ),JavaScript,ServiceNow Platform **Experience:** 2 + years of related ... Prior experience implementing and deploying applications within the core suite of ITSM applications ( Incident , Problem, Change, Knowledge, CMDB), to include… more
- Koniag Government Services (Chantilly, VA)
- …an in-depth knowledge of organizational objectives + Be comfortable interacting with senior management , which involves influencing on significant matters along ... areas including, but not limited to Service Portal, Change, Problem, Incident , Service Catalog, Knowledge, Release/SDLC, Configuration Management (CMDB),… more
- Gulfstream (Savannah, GA)
- …and maintenance of Knowledge Base for account maintenance processes. + Work with configuration management and ITSM tools team to audit AD data against CMDB data, ... etc. + Working knowledge of ITIL processes (Service Desk, Incident , Problem, and Change Management ). ITIL V3...in a complex global organization. + Working knowledge of ITSM ticketing tool sets (Remedy or ServiceNow preferred). +… more
- CADENT (Philadelphia, PA)
- … management , process management , incident management , request management , knowledge management , and other ITIL/ ITSM principles. * Write and ... cross-screen campaigns. Right now we are seeking a seasoned Senior Support Analyst to join our IT department. This...end-users. * Uphold the highest standards in knowledge, asset, incident , and request management . * Function as… more
- TEKsystems (Fort Meade, MD)
- …teams. * Experience with DevOps/DevSecOps and CI/CD implementation. Skills: Servicenow, Itsm , Cmdb, Development, Javascript, Scripting, Change management Top ... has a career opportunity for a ServiceNow Developer supporting the Global Solutions Management - Operations II (GSM-O II) contract at DISA. This contract includes… more
- Hubbell Power Systems (St. Louis, MO)
- …Escalation Management , Command Center Support, or other High Priority Incident Management + Experience applying analytical thinking and problem-solving ... + Customer Excellence: Collaborates closely with business, IT, and Senior Leadership team to monitor the ITSM ...or IT technical field preferred. + Minimum 8 years ITSM /Service Desk leadership or management experience. +… more
- CACI International (Arlington, VA)
- Senior Program Manager (IT Ops) Job Category: Project and Program Management Time Type: Full time Minimum Clearance Required to Start: None Employee Type: ... * * CACI is seeking highly skilled and experienced Senior IT Operations Manager to oversee a hybrid operational...3 support services to include 60+ administrators and engineers, incident response specialists and support staff with expected growth… more
- 3M (IN)
- …Responsible for Application and Desktop provisioning in Citrix * Supports in Incident management , Problem management ( ITSM , code events, etc.)* Be a SPOC ... to network technologies is a strong plus* Familiarity with ITIL principles of Incident management is a plus* Certifications in related technologies (MSP, MCSE,… more
