- Merck & Co. (Redwood City, CA)
- …Tool Support Focused on User Needs: Provide support for Incident, Problem , and Knowledge Management within the Deskside Support teams, prioritizing user-centric ... computing support in a Managed Service environmentStrong understanding of ITSM and ITIL frameworksStrong understanding of SDLC methodologiesStrong experience with… more
- Leidos (San Antonio, TX)
- **Description** Looking for an exciting opportunity to make an impact as ITSM Problem Manager ? 1901 Group (A Leidos Company) has an exciting Service Desk and ... This position is slated to start in June 2024. An IT Service Management ( ITSM ) Problem Manager is a specialized role within IT operations focused on managing… more
- ICF (Annapolis, MD)
- …Modernization Division is a rapidly growing, entrepreneurial, technology department, seeking an ITSM Strategy Process Manager to support the current needs of ... Modernization division is a rapidly growing, entrepreneurial, technology-driven department, seeking an ITSM Strategy Process Manager to coordinate a team of… more
- Motion Recruitment Partners (Scottsdale, AZ)
- ITSM Change Manager Scottsdale, Arizona **Hybrid** Contract $60/hr - $65/hr Our client is seeking an ITSM Change Manager for their Scottsdale location. ... values are key attributes. + In addition, organizational and problem -solving skills, a can-do attitude, and the ability to...processes or new features/functionality through the use of the ITSM software product. + Develop use case scenarios to… more
- Hubbell Power Systems (St. Louis, MO)
- IT Service Manager & Project Leader Apply now " Date: Apr 3, 2024 Location: St. Louis, MO, US, 63146 Shelton, CT, US, 06484-4300 Greenville, SC, US, 29607 Solon, OH, ... IT environment. Accountable for ownership, planning, coordination, and managing the Hubbell ITSM Solution which handles all Incidents, Requests, & Changes within the… more
- General Dynamics Information Technology (Falls Church, VA)
- …to deliver your best every day. GDIT has an opening for an Incident and Problem Manager supporting the Army National Guard (ARNG) in Falls Church and Arlington, ... Family:** Information Security **Skills:** Enterprise Operations,Information Technology (IT),IT Incident Management, ITSM , Problem Management **Certifications:** Security+, CE - CompTIA,… more
- House of Blues (AZ)
- Job Summary: JOB DESCRIPTION - MAJOR INCIDENT AND PROBLEM MANAGER Location: NA West - PST/PDT or MST/MDT (Remote) Contract Terms: Permanent THE TEAM The Service ... the Service Management team. Responsibilities include Major Incident Management, Problem Management, Post-Incident Reviews, reporting, operational improvements, and stakeholder… more
- CACI International (Chantilly, VA)
- Service Relationship Manager (SRM) Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee ... of Travel: None * * * The Service Relationship Manager (SRM) leads the integration of new and legacy...Interpret customer requirements to support onboarding activities to the ITSM Ecosystem and ServiceNow tool. + Identify solutions based… more
- Marriott (Columbus, OH)
- …**Located Remotely?** Y **Relocation?** N **Position Type** Management **JOB SUMMARY** The Manager of IT Service Desk Technologies is a key leadership role ... and ongoing enhancement of our organization's IT Service Management ( ITSM ) framework. This individual will serve as the driving...business and technical needs * Readily define a product's problem areas from the guest/user perspective * Work with… more
- SHI (Columbus, OH)
- …ServiceNow ITAM Manager will be experienced with ServiceNow implementations of ITSM and ITOM and will have practical experience with the implications of ... **Job Summary** The ServiceNow ITAM Manager will contribute to a team of specialists...limited to: + Implement ServiceNow platform capabilities specifically the ITSM and ITOM modules including form configuration, workflow administration,… more
- Pactiv Evergreen (Lake Forest, IL)
- …and team objectives and timelines. + Experience working in one or more ITSM tool suites, especially Incident, Problem , and Change Management. + Experience ... according to EEO guidelines and applicable laws. **Responsibilities** The **Regional** ** Manager , IT Tech Ops** reports, at their assigned locations as well… more
- Amazon (Austin, TX)
- Description We are seeking an experienced and driven Senior Product Manager to join our Infrastructure Platform Management team. You will play a crucial role in ... ServiceNow. You should have a deep overall knowledge of ITSM and ITIL methodologies as they relate to Service...tradeoffs of a product - Experience as a product manager or owner - Experience owning technology products -… more
- Amazon (Austin, TX)
- Description We are seeking an experienced and driven Senior Technical Product Manager to join our Infrastructure Platform Management team. You will play a crucial ... Management modules in ServiceNow. You should have a deep overall knowledge of ITSM and ITIL methodologies as they relate to Service Desk and Service Operations.… more
- Amazon (Austin, TX)
- Description We are seeking an experienced and driven Senior Technical Product Manager to join our Infrastructure Platform Management team. You will play a crucial ... Discovery capabilities in ServiceNow. You should have a deep overall knowledge of ITSM and ITIL methodologies as they relate to Service Desk and Service Operations.… more
- CUNY (New York, NY)
- ServiceNow Architect (IT Computer Systems Manager 4) - Provisional Job ID 28009 Location Central Office Full/Part Time Full-Time Regular/Temporary Regular Add to My ... our web site at http://www.cuny.edu/about/administration/offices/ohrm/hros/classification/ccsjobs.html **CONTRACT TITLE** Computer Systems Manager **FLSA** Exempt **CAMPUS SPECIFIC INFORMATION** The Office of… more
- Sinclair Broadcast Group (Atlanta, GA)
- We are seeking an experienced ** Manager , End User Compute** to add to our roster. This position will lead our end-user compute team supporting all end-user devices ... third-party resources to manage our end-user compute infrastructure. The Manager , End User Compute will make recommendations for hardware...: (What you will do) + Process and manage ITSM incidents and changes + Act as the point… more
- Microsoft Corporation (Redmond, WA)
- …(CO+I) is the engine that powers our cloud services. As a Solution Architect Program Manager , you will perform a key role in how we build, deliver, manage, and ... for a candidate who has broad expertise & implementation experience across ServiceNow ITSM modules with a focus on self-service enablement. This role will report to… more
- ManTech (Chantilly, VA)
- …Currently, ManTech is seeking a motivated, career and customer-oriented Service Delivery Manager to join our team in the **Chantilly, VA** area. **Responsibilities ... for new KPIs that demonstrate delivery of value to customers. + Using problem solving skills to provide solutions and work with customer oversee through resolution.… more
- TEKsystems (North Chicago, IL)
- Description: Major Incident & Problem Management: Duty Manager * Provides Major Incident Management and Problem Management services as part of the Incident ... knowledge of ITIL framework and Service Operations (Major Incident Management and Problem Management) Knowledge of ServiceNow or other ITSM tools desirable.… more
- TEKsystems (North Chicago, IL)
- …Management and Problem Management) + Knowledge of ServiceNow or other ITSM tools desirable. + General technical knowledge. + Ability to document incidents and ... medicines to solve serious health issues. As an Incident Manager , you will play a crucial role in a...mitigate risks. Description: * Provides Major Incident Management and Problem Management services as part of the Incident Command… more
