- Humana (Springfield, IL)
- …providers, members, and collection services in the resolution of claims . + **This claims inbound call center is comprised of a group of calls / ... caring community and help us put health first** The Claims Research & Resolution Representative 2 manages claims...impact** **Required Qualifications** + **1 or more years of Call Center or Telephonic customer service experience… more
- Mass Markets (IL)
- …companies with business process outsourcing, staff augmentation, call center services (https://www.mci.world/cx-business-process-outsourcing-services/ call - ... POSITION OVERVIEW WORK-AT-HOME INBOUND INSURANCE AGENT We are hiring insurance agents...GravisApps, Mass Markets, MCI Federal Services (MFS), The Sydney Call Center , OnBrand24, and Valor Intelligent Processing… more
- Mass Markets (IL)
- …companies with business process outsourcing, staff augmentation, call center services (https://www.mci.world/cx-business-process-outsourcing-services/ call - ... call demand. In these roles, you will handle inbound customer inquiries, or troubleshoot basic technical issues, and...GravisApps, Mass Markets, MCI Federal Services (MFS), The Sydney Call Center , OnBrand24, and Valor Intelligent Processing… more
- Mass Markets (IL)
- …companies with business process outsourcing, staff augmentation, call center services (https://www.mci.world/cx-business-process-outsourcing-services/ call - ... MCI brands: GravisApps, Mass Markets, MCI Federal Services (MFS), The Sydney Call Center , OnBrand24, and Valor Intelligent Processing (VIP). The purpose… more
- HUB International (Des Plaines, IL)
- …other key performance metrics. + Identify customer's need and clarify information for Call Center Agents. + Seize the opportunity to transfer calls immediately ... and responsible for handling our warm, vetted leads through inbound calls. Our teams are currently working from home...manner. + Keep records of all conversations in our call center database in a comprehensive manner.… more
- Mass Markets (IL)
- …companies with business process outsourcing, staff augmentation, call center services (https://www.mci.world/cx-business-process-outsourcing-services/ call - ... outlook to work each day. Essential Duties + Handle inbound customer calls in a courteous, timely, and professional...GravisApps, Mass Markets, MCI Federal Services (MFS), The Sydney Call Center , OnBrand24, and Valor Intelligent Processing… more
- Mass Markets (IL)
- …companies with business process outsourcing, staff augmentation, call center services (https://www.mci.world/cx-business-process-outsourcing-services/ call - ... outlook to work each day. Essential Duties + Handle inbound and outbound contacts in a courteous, timely, and...GravisApps, Mass Markets, MCI Federal Services (MFS), The Sydney Call Center , OnBrand24, and Valor Intelligent Processing… more
- Evolent Health (Springfield, IL)
- …trainers who have experience working within the Evolent Customer Service Operations (CSO) call center . Training Hours are 8:00am - 4:30pm CT Monday-Friday (for ... **What You Will Be Doing:** + Answer and manage inbound inquiries regarding health plan benefits and claims...or GED - **Required** * At least 1 year call center experience - **Required** * Ability… more
- Snapsheet (IL)
- …as assigned and required Your Qualifications: + Proven experience in call center management with a focus on either inbound and/or outbound operations + ... for a team of Customer Service Specialists in our call center . The ideal candidate will have...+ Coach and provide feedback to others on how claims decisions and interactions affect the organization + Drive… more
- Elevance Health (Chicago, IL)
- …would provide an equivalent background. **Preferred Qualifications** + Ability to work in an inbound call center environment (30-90 calls per day) preferred. ... complex provider issues and appeals for prompt resolution. + Coordinates prompt claims resolution through direct contact with providers and claims department.… more