- CVS Health (Baton Rouge, LA)
- …where applicable, while adhering to company policy and procedures.- Places outbound calls to providers to provide information or obtain clinical information ... for approval of medical authorizations.- Uses Aetna Systems such as MedCompass, QNXT, ProFAX and ProPAT. - Communicates with Aetna Nurses and Medical Directors when processing transactions for members active in this Program. - Sedentary work involving… more
- CVS Health (Richmond, VA)
- …standards, where applicable, while adhering to company policy and procedures. - Places outbound calls to providers under the direction of Medical - Management Nurses ... to obtain clinical information for approval of medical authorizations. - Uses Aetna Systems such as QNXT, ProFAX, ProPAT, and Milliman Criteria. - Communicates with Aetna Nurses and Medical Directors, when processing transactions for members active in this… more
- CVS Health (Springfield, IL)
- …Shift Available: Monday-Friday; 12:00pm-8:30pm ESTHolidays required. This is a fully remote position and the following are some required Work from Home criteria which ... includes but is not limited to maintaining your own internet with approved speed requirements, secure workspace free from distractions, and successful completion of the training program. Download speed 25mbps or more and upload speed 10 mbps or more. Hard… more
- CVS Health (Columbus, OH)
- …health care more personal, convenient and affordable. Position Summary This position is for Inbound / Outbound Queue Associate with American Health ... Holdings Medical Management Customer Service Department. The job is part of a fast-paced environment in which high level customer service is a must. Promotes/ supports quality effectiveness of healthcare services. Required Qualifications + Service/ Providing… more
- WM (Tupelo, MS)
- …In this position, you will become a retention expert! You'll split your time between inbound and outbound calls with our customer base to resolve issues and ... anyone else in the industry. **Job Summary** The Account Associate I (IAM - TEAM) generates shareholder value by...Small/Medium commercial WM customers as part of a team-based queue . The IAM - TEAM manages existing business relationships… more
- CVS Health (Hartford, CT)
- …initial review and triage of member identification tasks, research cases and make appropriate outbound and receives inbound queue calls to the program. The ... rotations with this position. There is no travel required. The Care Management Associate (CMA) is part of a team of clinical and service professionals empowered… more
- Geisinger (Danville, PA)
- …support to the Contact Center and other assigned Teams. Balances real time inbound and outbound call and non-call customer contacts, developing forecasts, ... + Develops and maintains short term and strategic forecasts/capacity plans for inbound / outbound contact and non-call work volumes and staffing requirements based… more
- Vanderbilt University Medical Center (Nashville, TN)
- …**Job Summary:** JOB SUMMARY Provides service to patients and providers during inbound and outbound phone calls while scheduling appointments, capturing messages ... but not limited to some of the following: -Answering telephone work queue -Processing mail -Preparing patient education packets -Others duties as assigned -Assisting… more
- Regions Bank (Dover, NH)
- …assigned documentation queue (s) + Provides outstanding customer service (during outbound / inbound calls and while responding to voicemails, emails) when ... Insurance + Parental Leave + Employee Assistance Program + Associate Volunteer Program Please note, benefits and plans may...terminated with respect to all or any class of associate at any time. To learn more about Regions'… more
- CVS Health (Columbus, OH)
- …to complete telephonic assessments, care planning, member follow up, and member education through inbound calls, call queue , and outbound calls to members. ... experience -Computer Skills (Microsoft office such as: Word, Excel, and outlook) Education Associate 's Degree or higher Pay Range The typical pay range for this role… more
- PenFed Credit Union (Eugene, OR)
- …the position will perform other duties as assigned. + Answer persistent inbound member calls and accurately complete requested transactions regarding PenFed deposit, ... all member interactions. + Answer member inquiries via chat functionality and outbound calls. + Calmly research, resolve, and de-escalate member questions or issues.… more