- Merck & Co. (Redwood City, CA)
- …experience improvementITSM Tool Support Focused on User Needs: Provide support for Incident , Problem , and Knowledge Management within the Deskside Support teams, ... prioritizing user-centric solutionsCollaboration for Enhanced Self-Service: Work closely with the Other product managers in our Product line (Service Desk, Executive Support, Meeting Guidance and solutions, Knowledge management, and 3rd Level Operations) to… more
- Novo Nordisk Inc. (West Lebanon, IN)
- …Supervisor of IT Operations Direct Reports: None Essential Functions IT Infrastructure Manager , covering GxP and non-GXP systems: Drive and maintain IT Operations ... Service delivery and Incident Management at Site, being recognized as the single...IT Operations advocate, coordinating daily activities with the IT Manager (IT Infrastructure Owner) and team members Assists the… more
- Aequor (Framingham, MA)
- …managers and employees regarding health, safety and environmental issues. Conducting accident/ incident investigations. Serving as lead on certain health and safety ... exercise of independent judgment and discretion. Effective communicator and solutions-oriented problem solver Prior HSE experience in academic or commercial R&D… more
- Valley Manor Care Center (Montrose, CO)
- Come join our awesome team as a RN Nurse Manager at Valley Manor Care Center! Recruitment bonus available! Up to $10,000 for full-time, new to the organization, ... Healthcare affiliate of the Volunteers of America parent organization.RN Nurse Manager Job Highlights:$85,000 to $90,000 a year, depending on experienceGenerous… more
- Molalla Manor Care Center (Molalla, OR)
- …feedback, evaluates performance, and redirects services as directed by Resident Care Manager or Director of Nursing Services of pertinent problems. 4. Prepares or ... observing resident condition and reporting changes to physician and Resident Care Manager . 6. Evaluates and records residents' needs and responses to medications and… more
- Prestige Care - Chehalem Care Center (Newberg, OR)
- …feedback, evaluates performance, and redirects services as directed by Resident Care Manager or Director of Nursing Services of pertinent problems.* Prepares or ... observing resident condition and reporting changes to physician and Resident Care Manager .* Evaluates and records residents' needs and responses to medications and… more
- House of Blues (AZ)
- Job Summary: JOB DESCRIPTION - MAJOR INCIDENT AND PROBLEM MANAGER Location: NA West - PST/PDT or MST/MDT (Remote) Contract Terms: Permanent THE TEAM The ... multi-discipline role within the Service Management team. Responsibilities include Major Incident Management, Problem Management, Post- Incident Reviews,… more
- General Dynamics Information Technology (Falls Church, VA)
- …and being trusted to deliver your best every day. GDIT has an opening for an Incident and Problem Manager supporting the Army National Guard (ARNG) in Falls ... **Job Family:** Information Security **Skills:** Enterprise Operations,Information Technology (IT),IT Incident Management,ITSM, Problem Management **Certifications:** Security+, CE -… more
- Nuvei (Atlanta, GA)
- …of preventative measures. Requirements Responsibilities and Duties: . Establish and implement Incident Problem Management process and procedures based on ITIL ... create reporting / metrics on KPIs . Coordinate post incident root cause analysis, and review / mine data...under pressure in a dynamic team environment . Excellent problem -solving skills . Strong knowledge of IPM standard operating… more
- Leidos (Washington, DC)
- …restoration of services that fail. Work cooperatively with the End User Support Services (EUSS) Incident & Problem Manager to ensure proper focus on ... The 1901 Group at Leidos seeks an Operations and Incident Manager (OIM) to support the Federal...Performance Manager to ensure proper focus on incident & problem resolution, including communication of… more
- TEKsystems (North Chicago, IL)
- Description: Major Incident & Problem Management: Duty Manager * Provides Major Incident Management and Problem Management services as part of the ... incidents, and promote production stability. * Supports continuous improvement efforts for Major Incident and Problem processes. * Applies knowledge of AbbVie IT… more
- The Hartford (Charlotte, NC)
- …efficiency; Makes recommendations for design changes for improved reliability + Working with Incident / Problem manager and help drive blameless RCA, ... using cutting-edge technologies and Experience in enabling next-gen alerting, problem -solving, and self-healing solutions for IT assets Qualifications and Skillset:… more
- TEKsystems (North Chicago, IL)
- …to discovering and delivering innovative medicines to solve serious health issues. As an Incident Manager , you will play a crucial role in a safeguarding the ... to minimize disruptions and mitigate risks. Description: * Provides Major Incident Management and Problem Management services as part of the Incident Command… more
- CVS Health (Phoenix, AZ)
- …partners, and executive leaders as needed, with clear concise language, from incident declaration to conclusion and through problem management with careful ... more personal, convenient and affordable. Job Description The Sr. Manager , IT Customer Service/Support requires a highly skilled and...using an ITSM Tool + 5+ years of documented incident and problem response experience + 5… more
- Amazon (Austin, TX)
- Description We are seeking an experienced and driven Senior Technical Product Manager to join our Infrastructure Platform Management team. You will play a crucial ... role in driving the strategy, development, and implementation of Incident , Request, and Change Management solutions within our ServiceNow platform. Collaborating… more
- Ensono (Columbus, OH)
- …or Production Support environment required _OR_ + 5+ years Customer Service experience, Incident and Problem Management required. + Customer focus and ownership ... Major Incident ManagerRemote - United StatesJR010311 At Ensono, our...Ability to quickly assess/triage the nature of a reported problem . + High-level knowledge of overall system infrastructure and… more
- Palo Alto Networks (Santa Clara, CA)
- …a week to collaborate and thrive, together! **Your Career** The Senior Product Marketing Manager , Unit 42 Incident Response, will lead the planning and execution ... to work where you feel most effective. This setup fosters casual conversations, problem -solving, and trusted relationships. While details may evolve, our goal is to… more
- ServiceNow, Inc. (Orlando, FL)
- …desire to dream big makes for great candidates. **This position reports to: Senior Manager , Major Incident Management.** Our Major Incident Management (MIM) ... communications to our customers and internal stakeholders. We are currently seeking a Manager to lead our AMS (Orlando) Major Incident Management team. The… more
- Blue Rose Consulting Group, Inc. (Ashburn, VA)
- Blue Rose is seeking a NOC (Network Operations Center) Incident Manager to support our work with a federal client in Ashburn, VA. This is an On-Site role and is ... such as: + IBM Netcool Omnibus, AppDynamics, HP Operations Manager + 3 years of experience with working with...3 years exposure to Service Management/ITIL framework and concepts ( incident , problem , change management, RCA) + 2+… more
- Bloomberg (San Francisco, CA)
- Incident Manager **San Francisco, CA** Posted Mar 8, 2024 - Requisition No. 113173 At Bloomberg, our mission has always been to provide real-time data, news, and ... timely information is communicated to all stakeholders during significant outages. Post incident , we assist with Problem Management activities, helping to… more
