- Medline Industries LP (Northfield, IL)
- …business objectives. Lead the evaluation, selection, and implementation of new contact center technologies, including CCaaS solutions , email case ... for leading the development and implementation of innovative technology solutions to support our customer service teams. This role... Lead , mentor, and develop a team of contact center technology professionals. 10% travel to… more
- Medline Industries LP (Northfield, IL)
- …Technology, or a related field is highly preferred. 5+ years of experience in contact center technology, with a proven track record of delivering successful ... technology initiatives. Knowledge of contact center operations and customer service principles.... technologies, including CCaaS, agent desktops, and case management solutions . Excellent project management skills, with the ability to… more
- Fidelity TalentSource LLC (Highland Park, IL)
- …business through in-branch customer meetings, informative seminars, lead utilization, and client appreciation. The\u00A0Skills\u00A0You BringAll-encompassing ... and supporting cross-company partnerships and regional corporate relationships that lead to business opportunitiesPositive attitude, empowering business professionalism and… more
- Doosan Bobcat (Chicago, IL)
- …with a focus on achieving expansion goals.Build recruitment and lead management plans that ultimately result in additional distributor locations.Effectively ... a major industrial stationary compressor manufacturer.Knowledge of air distributor/air center operations/business models.Extensive air compressor technical parts/service/operational knowledge, ideally… more
- Sprinklr (IL)
- …Way (http://get.sprinklr.com/hubfs/SprinklrWay.pdf)** . **Job Description** Sprinklr is looking for a Contact Center Sr Solutions Consultant who will ... and meticulous approach to preparation and execution + Experience with Cloud contact center technologies ranging from IP Telephony, Intelligent Routing, Workflow… more
- CVS Health (Buffalo Grove, IL)
- …strategy and manage application sustainment, enhancement, and/or new development. Reporting to the Lead IT Director, Contact Center Technology, this position ... our business. + Contribute to the enterprise strategy for Contact Center and lead execution...Quality Management Solutions . + Knowledge of CCaaS solutions . + Contact Center operations… more
- The Hartford (Chicago, IL)
- …Manager and have aligned data and software engineer direct reports. + Act as the Contact Center data lead technical resource and "go-to person" responsible ... as we help shape the future. The Hartford's Enterprise Contact Center Platforms team is seeking a...for directing the overall data technical solution roadmap for the portfolio. Accountable for engineering and… more
- United Airlines (Chicago, IL)
- …United Airlines customers. + Lead and be responsible for the contact center continuous improvement strategy, identifying areas for enhancement and ... quality assurance checks, and more. The Senior Manager of Contact Center Continuous improvement is responsible for...find opportunities, prioritize those with the biggest impact and lead a team of who will oversee the execution… more
- CVS Health (Buffalo Grove, IL)
- …complex contact center applications that integrate with the different contact center solutions within CVS including, Cisco, Avaya, Five9, Verint, ... culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and...Position Summary CVS is recruiting for a strong technical lead /application architect for contact center … more
- Red River (Springfield, IL)
- …+ Other business duties as assigned **Responsibilities/Functions:** + Design and architect advanced contact center solutions , focusing on Genesys and Webex ... tools to enhance customer experience and operational efficiency. + Lead technical discussions and presentations on the value and...discussions and presentations on the value and architecture of contact center solutions to stakeholders… more
- Nelnet (Springfield, IL)
- …for people where they live, learn, and work. The Managing Director of Contact Center is accountable for all teams interacting with borrower/consumer customers ... It is a pivotal role responsible for driving excellence in customer support, contact center operations, collections, call center vendor management, agent… more
- Rush University Medical Center (Chicago, IL)
- **Job Description** **Location:** Chicago, IL **Hospital:** RUSH University Medical Center **Department:** Rush University Cancer Center MSP **Work Type:** Full ... groups, identification of future programs + Serves as organizational point of contact for quality within the cancer service line; maintains partnership with… more
- Rush University Medical Center (Chicago, IL)
- **Job Description** **Location:** Chicago, IL **Hospital:** RUSH University Medical Center **Department:** Patient Access (Pre-Visit) **Work Type:** Full Time (Total ... Hr (8:00:00 AM - 4:30:00 PM) **Summary:** The Pre- Authorization Specialist Lead is responsible for obtaining and resolving referral, precertification, and/or prior… more
- Zoom (Springfield, IL)
- …expect As an individual contributor, you will lead deployment projects for Zoom's Contact Center & Zoom Phone solutions within the Professional Services ... Zoom Phone and Cloud Contact Center , prioritizing expertise in Contact Center solutions + Assessing business needs and proposing solutions ,… more
- Black & Veatch (Chicago, IL)
- …manage and coordinate efforts across the organization._ **Key Responsibilities** + Solutions development strategy (eg solution suites, meeting larger growth ... _are_ Black & Veatch. We put them at the center of everything we do and empower them to...objectives) + Solution identification + Solutions development (eg, processes, materials, launch, pricing) + … more
- Black & Veatch (Burr Ridge, IL)
- …GIS, and applications for data analytics for dashboard development. The LCRR Regional Lead will work closely with the Specialized Solutions group to apply ... ** Lead and Copper Regional Lead -Charlotte,NC** Date: Apr..._are_ Black & Veatch. We put them at the center of everything we do and empower them to grow,… more
- US Foods (Streator, IL)
- …future implementations to proactively understand site-specific challenges and organize feedback on solutions . + Lead communication efforts in the field to build ... Join Our Community of Food People! The WMS User Acceptance Testing (UAT) and Training Lead at US Foods is responsible for implementing and enhancing US Foods IT and… more
- Tractor Supply Company (Carmi, IL)
- Garden Center Specialist $13.25 - $13.60/ hour **Overall Job Summary** This position is responsible for all aspects of maintaining the Garden Center and all ... lot. This will include hard goods, live goods merchandise, Garden Center customer experience and supporting selling initiatives, performing assigned tasks, while… more
- Surgery Care Affiliates (Mokena, IL)
- …by aligning incentives to support growth and transition to value-based care. + We lead the industry in value-based payment solutions through our Global 1 bundled ... physician-driven, specialty care businesses that allows us to customize solutions , no matter the need or challenge: + We...contracts and guidelines and workmen's compensation fee schedule. * Contact the patient and communicate the center … more
- Crate & Barrel (Romeoville, IL)
- …looking for a driven professional with an inclusive mindset to join our team as a Lead Support Technician . The Lead Support Technician owns all end user support ... within the local distribution center and helps to support regional cross docks and...helps to support regional cross docks and stores. The lead support technician is expected to understand the Distribution… more
