- Chick-fil-A (Atlanta, GA)
- …business partner roadmaps. + Gather requirements and create documentation for contact center technology solutions . + Lead internal teams and external ... Overview A Technical Program Lead in the Digital Transformation and Technology (DTT)...(QA) solutions . The Technical Program Manager - Contact Center Solutions interacts with… more
- Sprinklr (IL)
- …Way (http://get.sprinklr.com/hubfs/SprinklrWay.pdf)** . **Job Description** Sprinklr is looking for a Contact Center Sr Solutions Consultant who will ... and meticulous approach to preparation and execution + Experience with Cloud contact center technologies ranging from IP Telephony, Intelligent Routing, Workflow… more
- Amgen (Washington, DC)
- …User Technologies. + Works with the Senior Manager, Collaboration Operations, Operations Voice Lead , Contact Center Architect and Managed Service Provider to ... + Provides specialized troubleshooting for all Contact Center technology, including the recording solution , finesse,...in the environment will not be impactful to call center operations. + Lead major incident management… more
- CVS Health (Buffalo Grove, IL)
- …strategy and manage application sustainment, enhancement, and/or new development. Reporting to the Lead IT Director, Contact Center Technology, this position ... our business. + Contribute to the enterprise strategy for Contact Center and lead execution...Quality Management Solutions . + Knowledge of CCaaS solutions . + Contact Center operations… more
- University of Miami (Medley, FL)
- …and maximize contact center operations for their respective specialty areas. The Contact Center Manager will manage, lead , and inspire contact ... . The Department of UHealth Connect has an exciting opportunity for a full-time Manager, Contact Center to work in Miami, FL. The individual in this position is… more
- South Jersey Industries (Atlantic City, NJ)
- …community partner, providing exceptional customer service and developing innovative clean energy solutions to meet the needs of the future. At South Jersey Gas, ... will require considerable initiative, and judgment to deliver recommendations for impactful solutions . Hybrid Hours: Monday-Friday, 11:30 - 8 PM May also need to… more
- Pfizer (New York, NY)
- **ROLE SUMMARY** The Contact Center CRM Business Product lead is a new role within the CRM Business Product team directly reporting to the CRM Tech Lead ... to amplify a singular CRM across Pfizer enterprise to unlock core business priorities. The Contact Center CRM Business product lead will focus on short to… more
- City National Bank (Newark, DE)
- …problem situations and issues requiring escalation. Escalates issues to Client Care Lead , Client Contact Center Management and Relationship Manager, ... to clients on issues requiring immediate attention. Inform Client Contact Center Management of potential problem situations...to multi-task in a high paced Contact Center environment while solving problems and finding solutions… more
- PNC (IA)
- …and have an opportunity to contribute to the company's success. As a Technology Solution Center Analyst Lead within PNC's Technology organization, you will ... Assist with overall performance analysis for all aspects of the Technology Solution Center operations including data analysis, trend analysis, graphing,… more
- Enterprise Mobility (St. Louis, MO)
- …architecture and engineering designs for the Enterprise Mobility global infrastructure. This ** Lead Solution Architect** will be responsible for driving our ... in various technologies, processes and patterns used in our network engineering efforts. As a ** Lead Solution Architect** , you will be a technical lead to… more
- Capgemini (New York, NY)
- …*15 years of business and hands on technical experience as a Maximo solution designer building solutions through Maximo configurations and Customizations on ... the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by… more
- Johns Hopkins University (Baltimore, MD)
- …towards the dismantling of these legacies. **Specific Duties & Responsibilities** + Be the lead contact for center staff, sponsors and staff from relevant ... support for grants and contracts awarded to the Bloomberg Center for Public Innovation (BCPI) and the Bloomberg ...pre- and post-award requirements for grants and contracts. + Lead the review of sponsored project documentation for accuracy,… more
- CVS Health (Scottsdale, AZ)
- …care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just ... culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and...in this role, you must possess the ability to lead projects with limited risks and resources, have superior… more
- Enterprise Mobility (St. Louis, MO)
- …an adequate space to serve as their home office. #LI-REMOTE **Responsibilities** As a ** Lead Solution Architect** on the Identity and Access Management team, you ... no matter what transportation challenges our customers face, we have an innovative solution . We operate the Enterprise Rent-A-Car National Car Rental and Alamo Rent… more
- Vanderbilt University Medical Center (Nashville, TN)
- …in patient care, education, and research. **Organization:** Internal Medicine **Job Summary:** The Lead AA will assist in general Center for Professional Health ... We invite you to explore our educational offerings and contact us with any questions. We believe that self-investment...Center for Professional Health! . Brief Summary of Lead AA Responsibilities: + Actively support all CME training… more
- CVS Health (Buffalo Grove, IL)
- …complex contact center applications that integrate with the different contact center solutions within CVS including, Cisco, Avaya, Five9, Verint, ... culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and...Position Summary CVS is recruiting for a strong technical lead /application architect for contact center … more
- NiSource (Columbus, OH)
- …Infrastructure architecture and design + Customer system experience (Digital channels: Web/Mobile/Chat, Contact Center systems, AMI, Billing, Data & Analytics) + ... Advanced Meter Infrastructure (AMI) technology project and Customer Transformation program. The Solution Architect will work closely with the lead Enterprise… more
- Corning Incorporated (Charlotte, NC)
- …to project and engineering teams in the build, test and deployment of technical solutions + Participate and lead project design sessions to develop end to ... ERP PTP QM Solution Architect **Date:** Apr 18, 2024 **Location:** Charlotte,...and commitment to purposeful invention place us at the center of the way the world interacts, works, learns,… more
- Capital One (Mclean, VA)
- …teams, which are tightly integrated throughout Partnerships on the Workday solutions . **Primary Responsibilities:** + ** Lead the design, development and ... Center 1 (19052), United States of America, McLean, Virginia Sr. Manager, Solution Architect- Workday People Tech is leading the way in delivering delightful,… more
- Techtronic Industries North America, Inc. (Milwaukee, WI)
- …the framework for our Industry 4.0 journey at Milwaukee Tool. You will lead solution delivery team members, business teams, product owners, and application ... unlimited access to everything you need to provide technical solutions on our IT Solution Delivery team....+ Execution and implementation of project/program test plans. + Lead projects to evaluate, qualify and select third party… more