- Hired by Matrix (Columbus, OH)
- … Desk Agent is the first point of contact for the users who call our IT Service Desk . Providing the highest level of customer service , the Service ... financial institution? If so, our client is hiring a Service Desk Agent! What You'll Do: The...hardware/ peripherals and software. What You'll Bring: Excellent customer service and communication skills required. 2 to… more
- Colorado Housing and Finance Authority (CO)
- position Loan Servicing Customer Service /Cashier division/department Home Finance/Servicing and Post Closing classification Non-Exempt position close date May 28, ... 2024 nature of position The Cashier/Customer Service Analyst is responsible for processing all payments received for Single Family loans daily. Performs assignments… more
- Bering Straits Native Corporation (Aberdeen, MD)
- …IT incidents and requests received from Remedy tickets escalated by the Tier 1 Service Desk .Create Remedy tickets for incidents and requests that are received by ... updates to Remedy work logs to be viewed by Service Desk Analysts and by the user...incident or request cannot be resolved at the Tier 2 level .Troubleshoot and resolve user incidents and… more
- Lovelace Biomedical Research Institute (Albuquerque, NM)
- …and complete pre and post award documents including but not limited to, Service Agreements, Work, Delivery and Task Orders, Amendments and shall conduct customer ... or related field and 4+ years of directly related professional- level contract administration experience; or an equivalent combination of...to, FAR, DFARS and Federal cost principles contained in 2 CFR 200. Basic knowledge of and experience with… more
- eXcell (Chandler, AZ)
- …to help you find the right opportunity.Our client has a brand new opportunity for a Service Desk Coordinator to join their team for a remote position and oversee ... over two decades. Whether you are looking for a lower- level IT position or a high- level executive...of two mandatory training courses (totaling no more than 2 hours) prior to starting, necessary for system access.Duties… more
- Bering Straits Native Corporation (Aberdeen, MD)
- …and professional mannerManage customer relationships from reported incident through resolution.Meet all Service Level Agreements (SLA) as listed in the ... Straits Native Corporation is currently seeking a qualified entry level Help Desk Specialist for a contract...Service Level Management Plan.Assist in developing and implementing permanent resolutions… more
- ConsultNet (Harrisville, UT)
- IT Service Desk Analyst Ogden, UT onsite Direct Hire Pay range $50k-60K/year ($25-$28/hour with possible overtime) Job Description: Our client is looking for an ... If you are a good communicator with a chill personality and possess a high level of Emotional Intelligence, apply immediately. Have 2 + years of supporting a… more
- Lovelace Biomedical Research Institute (Albuquerque, NM)
- …or assigned.QualificationsRequires a high school diploma and a minimum of 2 + years of directly-related Accounts Payable experience, or an equivalent combination ... comparable knowledge, skills and abilities have been attained.Must have superior professional- level written and verbal communication skills; a high degree of… more
- Daiichi Sankyo, Inc. (Basking Ridge, NJ)
- …optimize proactive notification of high impact operational issues.Monitor and oversee vendor Service Level Agreements and notify management when thresholds are ... File Transfer, Business Intelligence, dashboards, and database environments. Manage service providers activities to identify availability issues with outsourced and… more
- …and provisioning. Experience with billing data entry, error checking/verification and correcting. Level II: 2 + years of experience in telecommunications billing ... documentation, and maintenance; experience with GSOC practices and procedures. Equivalent Experience: Level I: Associate's degree and 2 years of experience,… more
- Youth Villages (Knoxville, TN)
- …health services for children, families, and young adults. As both a direct service organization and model purveyor, our evidence-based services are provided in 26 ... variety in their schedule and not sitting behind a desk all dayAre results and detailed orientedHave a sense...the past 36 monthsBenefitsMedical, Dental, Prescription Drug Coverage and Vision401(k) 2 weeks paid vacation12 paid sick days per year11… more
- eXcell (Chandler, AZ)
- … level Interface with other computing specialists in IT Networks, Windows, GOS Service Desk , and Process Integration (PI) to troubleshoot complex issues as a ... of physical touch (Smart Hands) support of Incident and Service Requests Provide Incident and Request support by working...Provide Incident and Request support by working with remote Level 2 / 3 teams to assist… more
- Atlas Data Systems (Peapack And Gladstone, NJ)
- …Work you will do: The role of this position is to support an internal Help/ Service Desk for a large Enterprise client. You will be instrumental in writing ... needed, and then crafting content that would be published in the service desk database. Key Responsibilities: Collaborate with internal application and… more
- Dexian - DISYS (Chantilly, VA)
- …immediate opportunity available with our premier aerospace customer for a Desktop Technician providing Level 2 support for various services. As a member of the ... equipment installations.Monitoring and updating ServiceNow to ensure that all Service Level Agreements (SLAs) are met and...AND SKILLS:Six (6) + years' experience in supporting enterprise level PCs as an IT Desktop ( Desk -Side)… more
- Mindlance (Columbia, SC)
- …quality and production standards. *10% Identifies complaints and inquiries of a complex level that cannot be resolved following desk procedures and guidelines ... Education: High School Diploma or equivalent . Required Work Experience: 2 years of customer service experience including 1 year claims or appeals processing OR… more
- Dexian - DISYS (El Segundo, CA)
- Dexian has an immediate opportunity for a Level 2 Desktop Support Technician with strong Macintosh (Mac) skills to support our premier aerospace customer. The ... equipment installations.Monitor and update ServiceNow to ensure that all Service Level Agreements (SLAs) are met and...in an IT support role, preferably as a Desktop ( Desk Side) or Help Desk technician focusing… more
- Abbtech Professional Resources (San Antonio, TX)
- …Collaborates well with functional and technical stakeholders Preferred Qualifications * Customer Service Desk Experience * Holds an active investigation (Tier 5) ... 4 years of prior relevant experience or Masters with 2 years of prior relevant experience * Willing to...5) in order to be adjudicated to the IT-I level Position of Trust * At least two years… more
- Hired by Matrix (Paramus, NJ)
- …for support as needed. Supervise the Tier 1 Deskside Support Analyst tasks. Provide Tier 2 level support to the Deskside Analyst and users from the office. Work ... Escalate IT issues and assist with 2nd and 3rd level support, often providing the "eyes and hands". Ensures...communications hardware. Experience in use of routine and advanced Service Desk tools and techniques (remote assistance,… more
- Careerbuilder-US (Tampa, FL)
- …responsible for delivering end-to-end support in accordance with IT standards and service level agreements. By partnering with local management, end-users, and ... to maintain complete and thorough documentationMonitor ServiceNow to provide level 1 & 2 onsite support or...Qualifications Experience & Expertise 3+ years of experience with Service Desk support or an equivalent roleAbility… more
- Software Galaxy Systems, LLC (Waukegan, IL)
- …1 first call resolution or user self- service where possible. Work with the Level 1 Service Desk , other Technicians, Senior Technicians, Hardware, and ... support (iPads, iPhones, Androids) functions instead of the computers. Level 2 Mobility Technician is responsible for...all assigned work and proper communications with clients meeting service level agreements, customer satisfaction, and … more
