- CACI International (Fort Belvoir, VA)
- Tier 2 Deskside Support Technician Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Required to Start: Secret Employee ... Type of Travel: Local * * * As a ** Deskside Support Technician (Tier 2),** you will...such as Microsoft MCP or Novell CNE + 8570 Level II Certification, Sec+ ITILv4 Foundation minimum… more
- Church & Dwight Co., Inc. (York, PA)
- …of hardware and software troubleshooting methodologies + Hands-on hardware troubleshooting or deskside support experience + Knowledge of applicable local country ... practices and laws preferred + Experience in help desk, deskside support or related field + Certifications...Software topics preferred + Skills at the designated proficiency level as indicated below in the skills model Skills… more
- TEKsystems (Des Moines, IA)
- Description: Provides Tier 2 desktop support (telephone, deskside , remote) to users, operating systems (Windows and MacOS), email, standard end user ... managed tools, and peripherals. Provisions and de-provisions equipment and accounts in support of end user on- and off-boarding. Supports system refresh, images new… more
- ManTech (Williamsburg, VA)
- …+ Special non-commercial systems administrator experience (access management/file transfer). + IAT Level II certification. + Experience with ServiceNow ITSM & ... **Secure our Nation, Ignite your Future** Provides technical support and customer service to the organization's users...and experience in own area; incumbents are still acquiring higher- level knowledge and skills. Builds knowledge of the company,… more
- Indigo IT, LLC (Durham, NC)
- …and moves, as well as other MAC-related tasks within contractual SLAs + Provide quality level II support for users with a high degree of customer ... Desktop Support Specialist Durham, NC SUMMARY: Founded in 2001,...by identifying, researching, and resolving technical problems + Provide deskside assistance to resolve technology issues + Provide how-to… more
- SAIC (Scott AFB, IL)
- …personnel . ITIL(R) 4 Foundations . Must have at least one of these IAT Level II certifications: Security+, CECCNA-Security, CySA+ **, GICSP, GSEC, CND, SSCP . ... Customer Group of SAIC is seeking IT End User Support Lead section to support an IT...in the creation of SOPs and training guides, ensuring deskside Knowledge Repository is maintained with accurate information .… more
- ManTech (Vienna, VA)
- …+ Special non-commercial systems administrator experience (access management/file transfer). + IAT Level II certification. + Experience with ServiceNow ITSM & ... designing, and implementing fixes without escalating to Tier 3 support . + Providing basic user training in support... support . + Providing basic user training in support of off-the-shelf applications and office products as well… more
- ManTech (Mclean, VA)
- …in a technical help desk position + Experience with data transfer services + IAT Level II certification. + Experience with ServiceNow ITSM & ITBM. + Prior ... IT Support Officer (EITSO) to serve on a team of IT support professionals responsible for incident response, deskside service, and project management. Teams… more
- ManTech (Mclean, VA)
- …in a technical help desk position. + Experience with data transfer services. + IAT Level II certification. + Experience with ServiceNow ITSM & ITBM. + Prior ... IT Support Officer (EITSO) to serve on a team of IT support professionals responsible for incident response, deskside service, and project management. Teams… more
- Robert Half Technology (Bayport, MN)
- …Experience with Configuration Management is necessary * Deployment skills are a must * Deskside Support experience is required * Candidates must be able to work ... Operations Specialist primarily responsible for a variety of end-user support tasks within the operations. Your role would also...systems + Manage IT Incident queue, and proficiently resolve level I / II / III technician… more
- KeenLogic (Alexandria, VA)
- …Tier II candidate will escalate to the eBusiness team for a more detailed level of support . The Tier II will consult with appropriate manufacturers where ... KeenLogic is seeking a self-motivated and driven Tier II Help Desk Analyst with the ability to...Friday. Description: The successful candidate will be responsible for deskside support of an environment composed Intel… more
- IntelliDyne (Falls Church, VA)
- …have impact on customer base and operating environment. Qualifications: + DOD 8570 IAT Level I, II , or III certification required: A+, Network+, or Security+ CE, ... - Tier 1 Clearance: Active DOD Position of Trust level Security Clearance required. Status: Non-Exempt Location: Onsite (Falls...for every call answered. + Ability to provide Mobile Support , adding and deleting users to the client network… more