• Salesforce (Herndon, VA)
    …roles during major incidents eg Sev0, Sev1. Also, participate in the technical review of the incident for problem managementProblem Management - populate and ... maintaining the constant health of the supporting systems. Incident management - Act in key support...resolve technical issues and escalations with other technical staff as requiredWork with and lead more
    JobDiagnosis (09/28/21)
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  • Salesforce (Herndon, VA)
    …roles during major incidents eg Sev0, Sev1. Also, participate in the technical review of the incident for problem managementProblem Management - populate and ... maintaining the constant health of the supporting systems. Incident management - Act in key support...resolve technical issues and escalations with other technical staff as requiredWork with and lead more
    JobDiagnosis (10/13/21)
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  • Salesforce (Herndon, VA)
    …roles during major incidents eg Sev0, Sev1. Also, participate in the technical review of the incident for problem managementProblem Management - populate in ... maintaining the constant health of the supporting systems. Incident management - Act in key response...resolve technical issues and escalations with other technical staff as requiredWork with and lead more
    JobDiagnosis (09/28/21)
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  • EagleBank (Silver Spring, MD)
    …are: Relationships FIRST: Flexible, Involved, Responsive, Strong, and Trusted. GENERAL SUMMARY: Lead SOC Analyst / Manager is responsible for the monitoring, ... analyzing and maintaining EagleBank's technical security controls in support of EagleBank's Information Security Program. This role will be focused on performing… more
    JobGet (10/17/21)
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  • Epsilon, Inc. (Washington, DC)
    …Secret EligibilityLocation: Washington, DCPosition Summary: The O&M Network Engineering Team Lead , leads a team of data O&M (Operations & Maintenance)engineers who ... equipment installations, and infrastructure support for data services. The Team Lead will also provide leadership, mentoring, and in-depth day-to-day technical more
    CareerBuilder (09/14/21)
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  • General Dynamics Information Technology (Chantilly, VA)
    Travel Required: Less than 10%Requisition Type: RegularContributes to the completion of major programs and projects.Provides technical solutions to a wide range ... of complex issues for systems applications and related peripheral hardware.Provides incident response and performs complex customer support tasks.Deploys a wide… more
    JobDiagnosis (09/28/21)
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  • ECS Federal, LLC (Fairfax, VA)
    …communication, and leadership they must strive for excellence in delivery.PMs lead and coordinate with cross-functional teams consisting of engineering, analysis, ... deliver services.They create customer plans and reports for communication, incident response, change management, RACI, engagement reports, and kick-off slides.Create… more
    CareerBuilder (10/14/21)
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  • ECS Federal, LLC (Fairfax, VA)
    …to handle incidents and requests and security incidents and response.SDCs lead and coordinate with cross-functional teams consisting of engineering, analysis, ... deliver services.They create customer plans and reports for communication, incident response, change management, RACI, engagement reports, and kick-off slides.Keep… more
    CareerBuilder (10/14/21)
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  • Acumen LLC (Washington, DC)
    …areas of AcuSphere which might need technology solutions designParticipate in all major incident and subsequent root-cause analysis eventsTackle other projects ... The Lead DevOps Engineer, under the direction of the...New Relic, Dyatrace, Nagios, Prometheus, or ZabbixExperience with OpentracingStrong technical knowledge of application and IT systems at all… more
    JobDiagnosis (10/13/21)
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  • SES (Manassas, VA)
    …in Problem ticketsWork actively with the incident management toolCreation of Incident Reports for major incidentsWork actively with the Service Desk to ... operations environmentProvide support to internal and external customers for clarification of technical matters and the resolution of technical issuesHave a… more
    JobDiagnosis (09/28/21)
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  • CACI (Springfield, VA)
    …improvement opportunitiesSupport Problem Management Board facilitationSupport Major Incident management, organizing, coordinating and leading technical ... Travel Required: NoneType of Travel: NoneWhat You'll Get to Do:Reporting Analyst Lead 's responsibilities include leading a team of professionals with varying skills… more
    JobDiagnosis (10/11/21)
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  • GovernmentCIO LLC (Washington, DC)
    …of the organization's operational and functional baseline.Participate in the support of Major Incidents with Major Incident Management (MIM), Operations ... SolarWinds, etc. A successful candidate will be able to lead business and technical system owners through...Group (OTG), ECC, and Problem Management (PM) throughout the major incident life cycle by providing monitoring… more
    GovernmentCIO LLC (10/17/21)
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  • GovernmentCIO LLC (Washington, DC)
    …the organization's operational and functional baseline. * Participate in the support of Major Incidents with Major Incident Management (MIM), Operations ... SolarWinds, etc. A successful candidate will be able to lead business and technical system owners through...Group (OTG), ECC, and Problem Management (PM) throughout the major incident life cycle by providing monitoring… more
    GovernmentCIO LLC (10/15/21)
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  • FLEETCOR (Atlanta, GA)
    …we have those too!). We're growing our team and are looking for an IT Operations Incident Manager to join us and make a real impact! If that is you, APPLY ... NOW!Purpose of JobThe IT Incident Manager manages the process to restore normal IT...degree (A. A.) or equivalent from two-year college or technical school and five or more years related experience… more
    JobGet (10/17/21)
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  • NIH Federal Credit Union (Rockville, MD)
    …This position will require occasional travel, both local and out of town. MAJOR DUTIES AND RESPONSIBILITIESThe ATM Operations Manager will manage the ATM Operations ... three or more years operations management experience. Having an extensive ATM/ITM technical background and three to five years' experience working with NCR ATMs.… more
    JobDiagnosis (09/28/21)
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  • GovernmentCIO LLC (Washington, DC)
    …organic part of the organization's operational and functional baseline.Support Triage Major Incident Management (MIM) and Problem Management (PM) incidents ... engineers, both junior and senior level, to support an engineering team lead to perform the required deliverables. Responsibilities Areas of support include:Utilize … more
    GovernmentCIO LLC (10/17/21)
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  • Public Storage (Mantua, NJ)
    …(REIT), and the most recognizable name in self-storage.Job DescriptionThe Director of Incident Management is responsible for the operation of the Public Storage ... technology operations centers as a service. This includes leading the incident management, crisis management, problem management and monitoring management processes.… more
    JobGet (10/16/21)
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  • GovernmentCIO LLC (Washington, DC)
    …part of the organization's operational and functional baseline. * Support Triage Major Incident Management (MIM) and Problem Management (PM) incidents by ... engineers, both junior and senior level, to support an engineering team lead to perform the required deliverables. Responsibilities Areas of support include: *… more
    GovernmentCIO LLC (10/17/21)
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  • ICONMA, LLC (Mclean, VA)
    …Required Level of experience: 7-10 Years Operations Support, day to day incident response, root-cause analysis Technical Must Haves: - Routing/Switching, ... On-call rotation schedule and be available to assist during major issue or outages. Business Communication. Engage with IT...business areas to discuss issues and document or explain technical solutions in a simplified way. Mentor junior members… more
    Jobsflag (07/30/21)
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  • Ad Hoc Company Website (Washington, DC)
    …and process.Generate and deliver regular reports on program status.Prepare and lead incident response processes.Elaborate and present on the program's ... frequently meet with engineers, clients, and stakeholders to translate and communicate technical challenges and roadmaps. This is generally an engineer's first foray… more
    JobDiagnosis (09/28/21)
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