- SHI (Washington, DC)
- …representative on technology/business issues. + Work closely with Sales, Customer Success Manager and/or Project Management for account creations, ... **Job Summary** The Sr. ITAM Customer Success Manager (SR..... The SR. CSM will join the IT Asset Management department (ITAM) and will be the principal point-of-contact… more
- Capital One (Mclean, VA)
- Center 3 (19075), United States of America, McLean, Virginia Senior Manager , Project Management - Enterprise Data Customer Success As a **Senior ... Manager of Project Management ** at Capital One, you will drive strategy and...and innovation across all corners of the company. The Customer Success team in Enterprise Data is… more
- Amazon (Arlington, VA)
- Description The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior ... Customer Success Manager drives business...Customer Success Manager drives business growth for some...experience in Buying, Merchandising, Planning and/or relevant experience within Customer Success , Account Management , … more
- Cengage Group (Washington, DC)
- …please see https://www.cengagegroup.com/about/inclusion-and-diversity/ . **What you'll do here:** The ** Manager , Revenue Operations, Customer Success ** will ... tools and analytics that support the US Higher Education Customer Success organization, as well as driving...management , providing timely reporting of progress to the Customer Success organization, and ensuring smooth execution… more
- Nutanix (Washington, DC)
- **Revenue Enablement Program Manager & Curriculum Developer - Customer Success ** EditShareCopy for Jobvite **Hungry, Humble, Honest, with Heart.** **The ... Enablement Program Manager and Curriculum Developer for Customer Success to manage and drive the...team collaboration **What You Will Bring** + Strong program management experience + Experience in curriculum development and content… more
- Quorum (Washington, DC)
- …recently acquired Capitol Canary, a market leader in grassroots advocacy software. As a ** Customer Success Manager ** , you will be responsible for driving ... at least 3 years of experience serving as a Customer Success Manager or Account...tracking software (eg, LexisNexis), grassroots advocacy software (eg, NationBuilder), customer relationship management (CRM) software (eg Gainsight… more
- Quadient (Washington, DC)
- …grow your career - and help our future-focused team lead the way. Position: Customer Success Manager Remote role _People-powered_ Quadient helps people ... future** We currently have an opportunity open for a Customer Success Manager . We offer...by phone, emails and web-conference and provides a consistent customer experience. + Responsible for the management … more
- Wolters Kluwer (Annapolis, MD)
- The ** Customer Success Manager , Lippincott Solutions** is responsible for driving the implementation of all Nursing Solutions products into existing and new ... analysis, and creating and presenting a monthly report to management on key metrics. * Support sales growth from...if no degree, 3 years of sales support or customer success experience. **Required Experience: 2+ years… more
- Trellix (Washington, DC)
- **_Job Title:_** Customer Success Manager **_Role Overview:_** The Customer Success Manager (CSM) is responsible for driving customer ... offerings, and support. Ultimately, in addition to the prime customer success focus, this role promotes retention...escalate as needed. **About You:** + 5+ years of customer engagement and account management experience in… more
- Wolters Kluwer (Annapolis, MD)
- **Project Manager ( Customer Success Specialist)... Customer Success Specialist - Project Manager is responsible for the end-to-end management ... Manager will be the main contact for the customer and internal partners during onboarding. They are responsible...related discipline. + **Experience** : **3 years** of project management experience plus 1-2 years of consultative customer… more
- SHRM (Alexandria, VA)
- Enterprise Solutions Customer Success Manager 1800 Duke St, Alexandria, VA 22314, USA Req #801 Friday, April 12, 2024 SHRM is a member-driven catalyst for ... globally. SHRM Enterprise Solutions is growing! The Enterprise Solutions Customer Success Manager (CSM) will...management efforts and executing an overall strategy + Customer Engagement-- Proven results in member or customer… more
- Trellix (Washington, DC)
- **_Job Title:_** Sr. Customer Success Manager , Public Sector **_Role Overview:_** Role Overview Reporting to the Director, Customer Success ... you will be responsible for managing a team of Customer Success Managers responsible for customer...key metrics for your team including renewal forecast, activity management , upsells, adoption, and churn * Guide adoption practices… more
- Verint Systems, Inc. (Annapolis, MD)
- …Function:** Verint's Experience Management (XM) business unit is seeking an experienced Customer Success Manager (CSM). The CSM position is responsible ... health of assigned accounts to ensure retention and renewal success as the advocate through the customer 's...years' experience in a client facing role utilizing either Customer Advocate Expertise or Account Management . +… more
- iCIMS (Washington, DC)
- …5+ years of prior experience in a customer facing role with accountability for customer success and renewals in a SaaS environment or experience in a talent ... leading industry tools including Gainsight, you'll build and continually update mutual success plans, aligning customer goals with an effective talent… more
- Cleo (Annapolis, MD)
- ** Customer Success Manager ** at Cleo (US) Remote Cleo is a cloud integration technology company focused on business outcomes. Every day, we ensure that each ... + 5+ years working at an Enterprise Software and/or SaaS Company in Customer Success , Sales/Account Management , Professional Services, or a related field +… more
- PagerDuty (Washington, DC)
- …explore life at PagerDuty, discover opportunities, and sign-up for job alerts! The Principal Customer Success Manager is aligned at the customers' key ... strong relationships to help customers accelerate their digital journey. Customer Success Managers are working directly with...the customer 's business priorities. + Guide a customer on process, people and change management … more
- DealerOn, Inc. (Rockville, MD)
- Job Description: The Customer Success Manager II (CSM II) is an enthusiastic, organized and customer -focused individual on the Customer Support Team. ... experience + Google Analytics Certified + 2+ years of customer support or account management experience + 1+ years of previous DealerOn experience, working… more
- Qualtrics (Reston, VA)
- …CX, CS or technical account management role + Track record of success in building customer relationships at multiple levels of a clients' organization ... the globe who think that's work worth doing. **XM Success Manager ** **Why We Have This Role**...negotiate, and execute the renewal strategy through informal account management and formal RFP responses + Monitor Customer… more
- Amazon (Arlington, VA)
- Description The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior Customer ... ideal candidate for this role should possess strong client management skills with the keen ability to work backwards...with our program. The key responsibilities of a Senior Customer Success Manager include but… more
- Marriott (Washington, DC)
- … **JOB SUMMARY** The Senior Manager / Product Owner (PO), Customer Management Products is responsible for supporting technologies that deliver services ... and support to our Customer Management Products and Loyalty Organizations. This...backlog and reflect changes in business priorities. The Senior Manager / Product Owner (PO) will demonstrate management… more