- EDB (Atlanta, GA)
- … organization. In this highly visible and hands-on role, the ** Manager , Global IT Service Desk ** will be responsible for the design, development and ... our growing business. + Develop business processes using Jira Service Management to provide measurable and auditable IT...growth objectives. + Develop and manage on-call rotation for Service Desk teams. + Design, document and… more
- PruittHealth (Norcross, GA)
- …issues are resolved 9. Handle any Incidents or Service Requests assigned by their IT Service Desk Manager or Executive Director 10. Proficient ... **JOB PURPOSE:** The IT Service Desk Technician's role provides technical support to all PruittHealth partners and PruittHealth Contractors facing problems… more
- Robert Half Technology (Decatur, GA)
- Description We are offering an employment opportunity for a Help Desk Manager in the non-profit industry based in Decatur, Georgia. The chosen candidate will be ... and procedures for implementing technical solutions to ensure consistency. * Oversee IT help desk ticketing queue, ensuring timely and efficient resolution… more
- Cayuse Holdings (Atlanta, GA)
- …reduced cost, increased profitability, and accelerated time to market. **Primary Focus** The Service Desk Agent provides customer service solutions within ... and Apple suite of applications + Administration of ServiceNow IT Service Management System (for example ...High school diploma or GED required. + Experience preferred Service Desk or Customer Service … more
- Marriott (Atlanta, GA)
- …Help Desk environment with experience in supporting application or IT infrastructure customers. + Technical Certifications (Cisco, MCSE, etc.) + Strong ... consistency and client satisfaction and alignment with the industry + Works with service providers, IT teams, and business partners to implement continuous… more
- Cherry Bekaert (Atlanta, GA)
- **Description** As a Senior IT Manager , you will play a crucial role in leading and overseeing the IT department's operations and strategies within our ... company's IT Support infrastructure, including networks, telecommunications, and help desk . + Monitor system performance and proactively address any issues or… more
- EMCOR Group (Smyrna, GA)
- …from HVAC service to complete operations and maintenance solutions. As the IT manager , you will be supporting our users and remote offices throughout ... largest commercial and industrial heating, ventilating, and air-conditioning (HVAC) service company in the Southeast. For more than 85...will be working with Corporate on initiatives. **Job Title:** IT Manager **Job Summary:** As the … more
- Aveanna (Atlanta, GA)
- …a team. + At least 3 years previous technical support experience, providing 1st tier Service Desk or 2nd tier IT Support in a professional environment. ... also be responsible for managing the outsourced tier 1 Service Desk team and processes. It demands...service at the highest of levels. A top-notch manager should display excellent interpersonal skills to build quality… more
- Serco (Atlanta, GA)
- …to team members. Services will include IT services desk support, IT hardware repaid, customer support service , email and messaging services and network ... **Position Description** IT Infrastructure and Modernization Program Manager ...application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please… more
- Sinclair Broadcast Group (Atlanta, GA)
- …field. + 3 years of experience in a technology management role. + Strong customer service experience. + Strong IT Service Management (ITSM) experience. + ... We are seeking an experienced ** Manager , End User Compute** to add to our...the primary point of contact for a third-party help desk but will be expected to plan and execute… more
- Compass Group, North America (Alpharetta, GA)
- …Our domain encompasses a vast spectrum of opportunities, from hands-on desk support to Cybersecurity, Cloud Engineering, AI, and Modern Application development. ... We are committed to building robust IT infrastructures, driving digital transformation, and much more. Compass...a collaborative open-door environment. As a Senior Software Development Manager you will be expected to establish a collaborative… more
- TEKsystems (Atlanta, GA)
- …Business Relations, PMO) implementation of additional capabilities and features in the service desk application as needed to support and facilitate adoption. ... Description: The Product Manager Sr. is responsible for advanced technology architecture,...managing priorities, infrastructure provisioning, managing budget, and ensuring that service delivery is on time, on budget and of… more
- Atlantic Engineering Group (Buford, GA)
- …infrastructure deployments throughout the country. We operate under a full- service model emphasizing integrity, quality, strong work ethic, and client ... fun. Join our team! Position Overview As a GIS Manager , you will play a pivotal role in driving...projects both within the GIS system and in the IT document storage. + Prioritize tasks effectively to meet… more
- BlackRock (Atlanta, GA)
- …using this expertise in cross-functional solutioning and initiatives. + Ensuring relevant service desk (bugs, questions, etc) inquiries are addressed efficiently ... The Associate Product Management role is ideal for an experienced product manager or technical professional looking to join a high-performance product team. The… more
- ABBTECH Professional Resources, Inc. (Atlanta, GA)
- …Desk Side technicians can and should use remote tools to remediate an incident that Service Desk was not able to fix. These activities are as described in the ... using the IRS incident management system, which is an implementation of HP's Service Manager COTS product. Each technician will manage his/her incident inventory… more
- Marriott (Atlanta, GA)
- …and reliability of property-based systems. Y Provides educational direction to Marriott Service Providers, Service Desk , and Field Services organizations ... Technology Services to the organization. Y Provides educational direction to Marriott Service Providers, Service Desk , and Field Services organizations… more
- SHI (Atlanta, GA)
- …with leadership and organization initiatives. + Mentor/Train lower tier engineering employees and service desk employees. + Involvement in a wide range of ... engineer will collaborate with internal and external customers, lead IT projects, monitor performance, optimize environments, stay updated on...of this role. This role will report to the Manager of ASG Engineering role in the ASG Product… more
- SHI (Atlanta, GA)
- …with leadership and organization initiatives. + Mentor/Train lower tier engineering employees and service desk employees. + Involvement in a wide range of ... engineer will collaborate with internal and external customers, lead IT projects, monitor performance, optimize environments, stay updated on...of this role. This role will report to the Manager of ASG Engineering role in the ASG Product… more
- Marriott (Atlanta, GA)
- …and reliability of property-based systems, Y Provides educational direction to Marriott Service Providers, Service Desk and Field Services organizations ... teams * 4+ years hands-on management level experience in IT customer service with a track record...up. * Performs other reasonable duties as assigned by manager . **California Applicants Only** : The salary range for… more
- TEKsystems (Duluth, GA)
- …their C-Level executives and VP's work out of. This person will directly report to the IT Manager who sits in Lafayette, LA but will also receive direct feedback ... Description: We are looking for a motivated Onsite IT Support Technician for our Duluth, GA office...5pm. This is a newer team with a newer manager . Our team in Lafayette, LA closes around 350… more