- Cayuse Holdings (Boston, MA)
- …reduced cost, increased profitability, and accelerated time to market. **Primary Focus** The Service Desk Agent provides customer service solutions within ... and Apple suite of applications + Administration of ServiceNow IT Service Management System (for example ...High school diploma or GED required. + Experience preferred Service Desk or Customer Service … more
- Marriott (Boston, MA)
- …Help Desk environment with experience in supporting application or IT infrastructure customers. + Technical Certifications (Cisco, MCSE, etc.) + Strong ... consistency and client satisfaction and alignment with the industry + Works with service providers, IT teams, and business partners to implement continuous… more
- Boston Architectural College (Boston, MA)
- …the areas of Help Desk Management, Information Technology Systems, and interdepartmental IT Coordination. The Manager of Support Services acts as the Help ... Desk Manager , and is responsible for providing day-to-day guidance to...to, distribution of tickets and assignments, assuring quality customer service , managing Help Desk schedules, and providing… more
- Marriott (Boston, MA)
- …High school diploma or GED; 4 years experience in the guest services, front desk , housekeeping, or related professional area. OR * 2-year degree from an accredited ... or related major; 2 years experience in the guest services, front desk , housekeeping, or related professional area. **CORE WORK ACTIVITIES** **Leading Room… more
- Camping World (Berkley, MA)
- …customer focus to the business._ **Camping World is seeking a** **Finance & Insurance Manager ** **to join our growing team.** **Are you working long hours in your ... Camping World is seeking an experienced Finance & Insurance Manager (F&I). If you are a self-motivated professional with...If you are a self-motivated professional with superior customer service skills we want you on our team! The… more
- Marriott (Boston, MA)
- …and reliability of property-based systems. Y Provides educational direction to Marriott Service Providers, Service Desk , and Field Services organizations ... Technology Services to the organization. Y Provides educational direction to Marriott Service Providers, Service Desk , and Field Services organizations… more
- SHI (Boston, MA)
- …with leadership and organization initiatives. + Mentor/Train lower tier engineering employees and service desk employees. + Involvement in a wide range of ... engineer will collaborate with internal and external customers, lead IT projects, monitor performance, optimize environments, stay updated on...of this role. This role will report to the Manager of ASG Engineering role in the ASG Product… more
- Marriott (Boston, MA)
- …and reliability of property-based systems, Y Provides educational direction to Marriott Service Providers, Service Desk and Field Services organizations ... teams * 4+ years hands-on management level experience in IT customer service with a track record...up. * Performs other reasonable duties as assigned by manager . **California Applicants Only** : The salary range for… more
- Sodexo (Boston, MA)
- …Offers guidance and assistance, working in close collaboration with the Sodexo Service Desk and remote technicians, to resolve high-priority issues that ... at enhancing operational efficiency and compliance. Works closely with IT Information Security to ensure the endpoint devices are...efficiency and accuracy. + Provide advice to the Sodexo Service Desk when issues require escalation. +… more
- Ensono (Boston, MA)
- …all areas of responsibility + Familiarity with the following tools: Service Manager , CASD Service Desk or ServiceNOW Configuration Management Database, ... reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up… more
- H&R Block (Stoughton, MA)
- …associates accountable to Standard Operating Procedures (SOP) execution and client service experience, with escalation to the Multi-Unit Team Leader and District ... General Manager as necessary + Serve as point of contact for onsite escalated client service concerns + Ensure clients are scheduled properly and conflicts are… more
- Children's Hospital Boston (Boston, MA)
- …per Week:40 Job Posting Category:AdministrationJob Posting Description:This position is a front- desk reception position located at our Global Services office at the ... will thrive in a fast paced environment, provide excellent service to our patients and guests, and is interested...work in collaboration with the Program Coordinator and Department Manager as follows: + Assisting Leadership in managing daily… more
- Cengage Group (Boston, MA)
- …solving issues discovered in data, through both contacting stakeholders as well as through desk research + Partner with IT team to evolve current toolsets used ... territory crediting. Working at the direction of the **Insights Manager , Revenue Operations** , this person will be accountable...in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course… more
- WellSense (Boston, MA)
- …monthly investment portfolio information from custodian to general ledger and investment manager reports for WellSense GAAP and STAT set of books and records** ... successfully. . Detail-oriented, excellent proof reading and editing skills. . Collaborative, service oriented dealing with peers and Boston Medical Center staff. .… more