- Marriott (Springfield, IL)
- …Y **Relocation?** N **Position Type** Management **JOB SUMMARY** The Manager of IT Service Desk Technologies is a key leadership role responsible ... to both clients and stakeholders. Reporting to the Director, IT Service Desk Technologies this...and meeting deadlines * Provides regular status updates to manager * Successfully manages multiple assignments at once *… more
- GROWMARK, Inc. (Bloomington, IL)
- …what it's like to work at GROWMARK: https://youtu.be/CSVMnKCySsY * _PURPOSE AND SUMMARY STATEMENT_* The IT Service Desk Manager leads and optimizes the ... operations of the IT Service Desk team, managing technical support and customer service delivery for maximum efficiency and user satisfaction,… more
- Robert Half Technology (Lincolnwood, IL)
- …manner. * Manage and improve the IT knowledge base system. * Schedule service desk to ensure coverage during normal business hours and on-call support as ... We are offering an exciting opportunity for a Help Desk Manager in Lincolnwood, Illinois. This role...a dynamic team to ensure efficient operation of the service desk , improving customer experience, and maintaining… more
- Robert Half Technology (Deerfield, IL)
- …management. Requirements * Minimum 5 years of experience as a Help Desk Manager or similar role in IT services * Familiarity with Database management * ... Description We are in search of a Help Desk Manager to be based in...and success. Responsibilities: * Manage and coordinate the help desk team to ensure optimum customer service … more
- Robert Half Technology (St. Charles, IL)
- Description The Help Desk Manager oversees the day-to-day operations of the help desk team, ensuring efficient handling of client support requests. They ... identify areas for improvement and implement strategies to enhance service delivery. The manager serves as a...of industry trends and technologies to ensure the help desk remains current and effective in delivering IT… more
- Cayuse Holdings (Springfield, IL)
- …reduced cost, increased profitability, and accelerated time to market. **Primary Focus** The Service Desk Agent provides customer service solutions within ... and Apple suite of applications + Administration of ServiceNow IT Service Management System (for example ...High school diploma or GED required. + Experience preferred Service Desk or Customer Service … more
- Marriott (Highland Park, IL)
- …prior to use. Report accidents, injuries, and unsafe work conditions to manager . Follow all company policies and procedures; ensure uniform and personal appearance ... all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine… more
- SAIC (Scott AFB, IL)
- …on providing outstanding on-site and remote support to end-users. Collaborating closely with the Service Desk Manager , this position plays a crucial role in ... End User Support Lead section to support an IT Service Delivery effort for USTRANSCOM (USTC)...Lead the local End User team consisting of the Service Desk , Cyber Operations Center, Telephone/Mobility, Executive… more
- Marriott (Springfield, IL)
- …Help Desk environment with experience in supporting application or IT infrastructure customers. + Technical Certifications (Cisco, MCSE, etc.) + Strong ... consistency and client satisfaction and alignment with the industry + Works with service providers, IT teams, and business partners to implement continuous… more
- BorgWarner Inc. (Bellwood, IL)
- …BorgWarner is currently looking for a "dynamic, results driven" individual to join as an IT Service Delivery Manager for our locations in the Chicago Area ... regional Service Delivery functions which include the Service Desk and IT Governance...area, or location of BorgWarner.The Service Delivery Manager manages customer expectations/needs and utilizes IT … more
- Aspen Dental (Chicago, IL)
- …skills and in-depth knowledge of different operating systems, network administration and service desk administration + Project management and leadership skills ... Our continued growth has created an opportunity to join our team as a Senior IT Project Manager . We are looking to hire a positive, proactive IT project … more
- Do it Best Corp. (Dixon, IL)
- Warehouse IT Technician Division / Department: Logistics/Dixon Retail Service Center (RSC) Reports to: RSC General Manager Travel: As needed travel within ... network to support additional RSCs About the role: The Warehouse IT Technician is responsible for onsite support, provisioning, installation, configuration,… more
- Invenergy (Chicago, IL)
- …lead a cross functional team consisting of business stakeholders and IT staff ( IT Infrastructure, Service Desk , Information Security, and IT Business ... before or after the 3-day posting window. Job Description Manager , Service Delivery - International About the...mitigation plans. This role requires understanding the end-to-end technology service catalog, standard IT Service … more
- Crate & Barrel (Naperville, IL)
- …to write and present information and documentation to various audiences (eg leadership, service desk personnel, fellow support staff) + Ability to see beyond ... contact the location you are applying to here and ask to speak with a manager regarding the nature of your request. The Company is an equal opportunity employer;… more
- Kelly Services (Tinley Park, IL)
- Senior Manager of Engineering Operations Tinley Park, IL 90 people onsite directly hired with organization M-F 1 st shift (site operates on 1 st and 2 nd shift) ... Engineering is working with our client exclusively to fill a Sr. Manager of Engineering/Operations position. Our client is a leading provider of precision-engineered… more
- Huron Consulting Group (Chicago, IL)
- …and create your future. **Position Summary** .The Domestic Business Office Operations Manager be responsible for the capacity management of the virtual domestic ... and dissemination of new direction and information. The Operations Manager will report directly to the Domestic AVP of...support teams. This position is critical to the consistent service delivery of revenue cycle management to multiple clients… more
- The Hartford (Naperville, IL)
- …Director for risks outside your authority. Home Office Bond Underwriting Manager : + Represents Bond by demonstrating superior underwriting expertise, high-level ... and comprehensive business knowledge. + Supports Regional Office sales and service objectives. + Monitors and assesses the implementation of underwriting guidelines,… more
- AbbVie (Mettawa, IL)
- …and LinkedIn. Job Description The Field Tools, Field Planning and Analytics Manager is responsible for acting as liaison between Commercial Operations, Field Tools ... and management of Field Tools, data validation, field customer service , and sales force analytics. This position drives field...recommendations and gather feedback. -Level 2 support for Help Desk Cases and root cause analysis and investigation of… more
- Marriott (Springfield, IL)
- …and reliability of property-based systems. Y Provides educational direction to Marriott Service Providers, Service Desk , and Field Services organizations ... Technology Services to the organization. Y Provides educational direction to Marriott Service Providers, Service Desk , and Field Services organizations… more
- Randstad US (Chicago, IL)
- …such as Procedures, run books, and Knowledge Base Articles used by the Service Desk . Review and/or establish Best Practices where applicable + Engage ... interoperability and general well-being. S/he works proactively with IAM Manager and IAM Architect and various IT ...run books, and Knowledge Base Articles used by the Service Desk . Review and/or establish Best Practices… more