- Vivint (Lehi, UT)
- …MBA preferred. + Six or more years of CX-related work experience (eg, customer -facing roles/ customer loyalty projects / VOC research/journey mapping, etc.); ... Working with the Analytics team to 1) track key customer experience metrics (eg, relational NPS , transactional...but is not limited to: + Understanding how a loyalty program could work at Vivint and evaluating the… more
- Ford Motor Company (Charlotte, NC)
- ** Customer Experience Zone Manager ** We are...data-driven insights into innovative solutions that enhance sales and customer loyalty . Join us and be the ... audience-first mindset and way of doing business that improves customer loyalty , vehicle repurchase, as well as...will be located in North Carolina. As a Zone Manager , you will join a team that provides insights,… more
- Acumatica (Bellevue, WA)
- …outcomes for our customers. To support our growth, we are looking for a Senior Manager . This is a customer -facing, hands-on role that will start with a 70/30 ... team to do so). + Drive retention, expansion and loyalty of the customer under your direct...coaching and teaching others how to excel as a customer success manager . + You have experience… more
- Blufox Mobile (Fulshear, TX)
- …and sustain effective sales channel training and development programs. Operations Customer Satisfaction ( NPS ) Job Qualifications High School or Equivalent ... Experience selling Mobile is a huge plus. As a manager , one of your primary duties will be to...maximize sales through effective upselling while maintaining a positive customer experience. Not to mention you will be operating… more
- Blufox Mobile (Weymouth, MA)
- …public perception of a company. + Strive to achieve the maximum Net Promoter Scores ( NPS ) with each customer interaction. Organization goals + Work well with the ... Cable products is a huge plus. As an Assistant Manager your primary duties will be promoting the sale...maximize sales through effective upselling while maintaining a positive customer experience. + In addition, AM's drive daily performance… more
- Fortive Corporation (Cincinnati, OH)
- …that thrives in the leadership capacity! We want a Territory Service Manager that loves addressing sophisticated issues and improving processes. Be responsible for ... + Lead a cross-functional team of managerial, technical, logistics and customer service personnel. + Deliver business objectives around safety, operational… more
- Fortive Corporation (Erie, PA)
- …in leadership roles! We are actively looking for a Territory Service Manager committed to cultivating an inclusive and empowered team passionate about delivering ... + Lead a diverse team comprising managerial, technical, logistics, and customer service professionals. + Achieve business objectives related to safety, operational… more
- Blufox Mobile (Lake Michigan Beach, MI)
- …Operations + Maintain standards of appearance, cleanliness, timeliness as established by Blufox Mobile. Customer Experience ( NPS ) + Manage NPS ( Customer ... account analysis, promotional offer use, retention tools, and overall customer sales and service expectations. + Work with leadership...key KPI's from the Sales Report and keeping high NPS scores. + Follow best practices using the support… more
- Ford Motor Company (Chantilly, VA)
- …and service expertise to turn data-driven insights into innovative solutions that enhance sales and customer loyalty . Join us and be the eyes, ears and voice of ... transaction support + Wholesale support + GTM and C&I Communications support + Sales NPS support + Model e sales and infrastructure + Optimizations You'll have + A… more
- Nutanix (Durham, NC)
- …- customer support is a strategic differentiator for Nutanix, helping drive customer loyalty , references, and repeat business. **Your Role** Customer ... Nutanix is looking for an experienced and knowledgeable Sr. Manager /Director to manage support delivery through a team or...customer experience. Nutanix Global Support has a 90+ NPS score for over seven years. I focus on… more
- Ford Motor Company (Kansas City, MO)
- …and service expertise to turn data-driven insights into innovative solutions that enhance sales and customer loyalty . Join us and be the eyes, ears and voice of ... of brand-differentiating customer experiences + Conduct ongoing analysis of Dealer customer advocacy ( NPS ) scores to identify areas of improvement, develop… more
- Walmart (Sunnyvale, CA)
- …Testing, Vendor integration services + Promote and create developer and customer loyalty through highly innovative, quality driven product strategies ... product strategy and roadmap for keyreturns initiatives for Walmart customers that boost NPS . + Platform Product Manager will work with engineering and… more