- LA Care Health Plan (Los Angeles, CA)
- Customer Solution Center Member Advocate II Job Category: Customer Service Department: Even MORE Outreach & Service Location: Los Angeles, CA, ... and to support the safety net required to achieve that purpose. Job Summary The Customer Solution Center Member Advocate II serves as primary point of… more
- Baylor Scott & White Health (Temple, TX)
- …testing following initial Advocate training. + Must successfully complete Customer Service training and successfully pass proficiency exam to maintain ... **JOB SUMMARY** The Customer Advocate 1, under general supervision,...Accesses appropriate sources to obtain benefit information requested by Member and Providers. + Acts as liaison between Members,… more
- MyFlorida (Tallahassee, FL)
- …Requisition No: 823815 Agency: Management Services Working Title: MEMBER SERVICES ADVOCATE - 72002514 Pay Plan: Career Service Position Number: 72002514 ... MEMBER SERVICES ADVOCATE - 72002514 Date:...to research information quickly. + Ability to provide outstanding customer service . + Ability to speak on… more
- MyFlorida (Tallahassee, FL)
- …helping people and customer focused mindset. + Ability to provide outstanding customer service . + Ability to work independently and in a team environment. ... OPS MEMBER SERVICES ADVOCATE - 72901358 Date:...of insurance, retirement or social security, administration, call center, customer service , fiscal work, statistics, personnel, or… more
- CVS Health (St. Louis Park, MN)
- …as directed by the Director of Medicare Operations and as customer service demands allow. Examples may include annual member meetings in the spring, ... to evolve the Allina Health | Aetna's in-person concierge customer service program to meet the changing...and make recommendations for improvement.* Serve as an in-person member advocate for Allina Health | Aetna… more
- Centene Corporation (Springfield, IL)
- …performance and quality standards based on established contact center metrics + Provides customer service in a high pace contact center environment over the ... changes everything for our 28 million members as a Customer Care professional at Centene. As a diversified, national...in initial contact + Serves as the front-line resolution advocate on various member and/or provider inquiries,… more
- CVS Health (Harrisburg, PA)
- …them under their Medicare plan for specific screenings and medications. The Health Advocate delivers provider and member telephonic outreaches to ensure receipt ... care, and providing best in class support to each member . + Ensures that every customer is...services. + Accepts end to end accountability for the member experience and provides exceptional service . +… more
- Kelly Services (Albuquerque, NM)
- …and accurate customer service What's a typical day as a Customer Advocate ? You'll be: * Researching and responding to telephone and written inquiries ... for you. How about this one? We're seeking a Customer Advocate to work at a premier...a prompt, accurate, and objective manner * Providing excellent customer service in a healthcare or health… more
- Bob's Discount Furniture (CT)
- …initiate action for repair, replacement return or service . In this role, the Customer Support advocate will be responsible for identifying issues related to ... The Customer Support Advocate - Provides support to customers... customer 's issue on the first call to increase customer loyalty. As a member of our … more
- Robert Half Finance & Accounting (Minneapolis, MN)
- …correspondence. If you bring experience in a call center environment, have excellent customer service skills, and thrive in fast-paced environments, this might ... Description We are seeking a Customer Care Advocate to join our...efficiently resolving low-impact issues. - Provide courteous and efficient customer service , demonstrating problem-solving skills. - Conduct… more
- Disabled Veteran Solutions (Columbus, OH)
- …Time Disabled Veteran Solutions (DVS) is seeking top talent for our Customer Advocate Role in our Customer Service Division. At Disabled Veteran ... not just part of a company; you're a valued member of a diverse and inclusive team. To attract...+ Respond to and resolve, on the first call, customer service inquiries and issues by identifying… more
- CareFirst (Baltimore, MD)
- …of products and the contractual provisions that govern administration to provide customer service and education, to interpret contractual language to the ... **Education Level:** High School Diploma or GED. **Experience:** Less than one year customer service experience **Preferred Qualifications** : Less than 1 year… more
- CVS Health (St. Louis Park, MN)
- …to make health care more personal, convenient and affordable. Position Summary The Sr. Service Advocate will drive member retention in the Minnesota Medicare ... meetings and events, promoting the plan and providing live member service . + Sales meeting support +...communication skills Required Qualifications + Passion for providing exceptional customer service in a positive and caring… more
- Universal Health Services (Mcallen, TX)
- …to Supervise the Care Advocate Supervisors to ensure a high standard of customer service is met. In this role, you will provide our employees with ... Advocates are health care professionals who compassionately and quickly advocate for our member 's care by going...experience. + At least five year of experience in customer service with proven ability to de-escalate… more
- CVS Health (Tallahassee, FL)
- …Advocates on this team are responsible for working with members with the mission excellent customer service on every call and first call resolution. Service ... resolving any outstanding issues and identifying root causes of member pain points. These Service Advocates will...solve members' problems and have desire to help and advocate for them- Problem solving with demonstrated ownership qualities-… more
- HCA Healthcare (San Antonio, TX)
- …revenue integrity, collections, payment compliance, credentialing, health information management, customer service , payroll and physician billing. We also ... thrive? Submit your application for our Bilingual Medicaid Eligibility Advocate opening with Methodist Hospital today and find out...3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan with 10% off… more
- Internal Revenue Service (Cleveland, OH)
- …CAREERS? Visit us on the web at www.jobs.irs.gov Responsibilities WHAT IS THE Taxpayer Advocate Service (TAS) DIVISION? A description of the business units can ... filled in the following specialty areas: TAS - Taxpayer Advocate Service . Deputy Executive Director Case Advocacy...completion of the case work. Ensures that each team member has an integral role in achieving the final… more
- Actalent (Chicago, IL)
- …taken regarding contact related to member . Interacts with other departments including customer service to resolve member issues. Refers to case or ... of business and protected health information. Acts as a liaison and member advocate between the member /family physician and facilities/agencies. Acts as the… more
- Healthfirst (New York, NY)
- …Qualifications: + High school diploma or GED from an accredited institution + Bilingual + Member facing or customer service experience + Be able to work ... in systems. + Serve as the liaison between all parties and acts as Member advocate maximizing the participant's support network and obtaining needed services. +… more
- Actalent (Chicago, IL)
- …taken regarding contact related to member . + Interacts with other departments including customer service to resolve member issues. + Refers to case or ... be a Resident of IL): Job Description: + Acts as a liaison and member advocate between the member /family physician and facilities/agencies. + Acts as the… more