- Leidos (Indianapolis, IN)
- …strong, sustainable, inclusive communities and quality affordable homes for all._ As a Mortgage Servicing Customer Service Representative, you will make a ... needs) + Bilingual (Spanish & English) **As a Mortgage Servicing Customer Service** **Representative,...loss mitigation specialist) + Minimum of 1 year of contact center experience or telephone customer service… more
- Bangor Savings Bank (Bangor, ME)
- …Serve as the primary contact for internal and external customers regarding mortgage and consumer loan servicing , ensuring adherence to federal and state ... of three days per week in the office. The Mortgage and Consumer Loan Servicing Specialist role...customer usage and structure. + Independently resolve complex customer issues accurately and timely, requiring contact … more
- Commerce Bank (Kansas City, MO)
- …duties as assigned Knowledge, Skills & Abilities Required + Thorough knowledge mortgage servicing functions + Intermediate analytical and problem solving skills ... experience, skills, and competencies.) Essential Functions + Perform routine and complex tasks in the servicing of mortgage loans in one or more of the various … more
- City of New York (New York, NY)
- …with regulatory agreements ensuring affordability in multiple types of housing. The Homeowner Mortgage Servicing Unit (HMS) focuses on owner compliance with HPD ... As a Mortgage Analyst with the Homeowner Mortgage Servicing Unit under the Division of...mortgages; and prepare the above-described documents and related correspondence; contact homeowners to obtain missing documents and resolve questions… more
- TEKsystems (Harrisburg, NC)
- Description: + Candidate will be assisting a well known bank national contact center within the mortgage line of business. + Candidates will be the front line ... contact with potential customers of the home ...that point, you as the agent will pass this customer to a home mortgage consultant. +...and look to move up in the company. + Sales/ servicing opportunities you can be an HMC or move… more
- Navy Federal Credit Union (Winter Park, FL)
- …and spreadsheet software skills Desired Qualification(s) + Working knowledge of Navy Federal Mortgage Production and/or Servicing Systems + Working knowledge of ... Overview To interview and counsel members about first mortgage loans and to take mortgage ...reports, Navy Federal and investor requirements, etc.) + Maintain contact with the member, Realtor and/or seller during the… more
- Fifth Third Bank, NA (Cincinnati, OH)
- …FUNCTION: Under moderate supervision the Homeowner's Assistance Department Counselor initiates contact and provides assistance to consumer and mortgage loan ... customers who are in default. Counsels and guides the customer in order to achieve workout alternatives based upon...and interpretation of complex information. + Basic understanding of Mortgage lending and servicing . + Must be… more
- US Bank (Cincinnati, OH)
- …groups. **Day-to-Day Management** + Management of all areas of US Bank's customer facing default servicing including: SPOC, Loss Mitigation, Default Fulfillment, ... leading operations teams across multiple product areas (eg, residential mortgage , loss mitigation, and default servicing , etc.)...areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes… more
- Fifth Third Bank, NA (Cincinnati, OH)
- …of business partners/key stakeholders. + Maintain and provide product information to Servicing partners for contact center training documentation. + Actively ... to introduce new and innovative digital solutions to build trust and exceed customer expectations. Will work closely with line of business partners to understand… more
- Regions Bank (Hattiesburg, MS)
- …into the careers section of the system. **Job Description:** At Regions, the Loan Servicing Single Point of Contact Specialist works with customers that are ... going through the foreclosure process as the sole point of contact for the borrower until their financial hardship is resolved. **Primary Responsibilities** + Acts… more
- TEKsystems (Rosemont, IL)
- …Line of Defense reviews in all default servicing areas including Customer Service, Investor Accounting, Continuity of Contact - Collections, Loss Mitigation, ... Skills & Qualifications: - Customer service or Collections within the mortgage industry - Servicing experience within: Default, Customer Service,… more
- TEKsystems (Rosemont, IL)
- …Line of Defense reviews in all default servicing areas including Customer Service, Investor Accounting, Continuity of Contact - Collections, Loss Mitigation, ... Assist the department supervisor as needed. Qualifications: -3+ years of mortgage Servicing experience within: Default, Collections, Loss mitigation,… more
- Regions Bank (Hattiesburg, MS)
- …careers section of the system. **Job Description:** At Regions, the Loan Servicing Account Solutions Specialist conducts inbound and outbound calls to resolve the ... delinquency status of past due customer accounts. **Primary Responsibilities** + Calls customers about early...and paperwork are properly and accurately completed + May contact outside parties to collect or clarify documentation This… more
- ABBTECH Professional Resources, Inc. (Albuquerque, NM)
- …strong, sustainable, inclusive communities and quality affordable homes for all._ As a Mortgage Servicing Customer Service Representative, you will make a ... (FHA) mortgage policies and procedures. **As a Mortgage Servicing Customer Service Representative,...specialist, loss mitigation specialist) plus an additional year of customer service or contact center experience +… more
- Oriental Bank (San Juan, PR)
- …and systems relating to the effective operation of a Mortgage Servicing Unit and responds appropriately to customer requirements. + Actively promotes ... The Associate, Customer Intelligence & Operations (Collections Contact ...strategies implemented for the maximization of collection recoveries on mortgage accounts while minimizing collection costs and loan losses.… more
- PennyMac (Plano, TX)
- … mortgage platform and integrated business focused on the production and servicing of US mortgage loans and the management of investments related ... of Americans achieve aspirations of homeownership through the complete mortgage journey. **Job Overview** As the **Sales Contact...to borrowers as well as proper routing of inbound customer calls to appropriate groups. The ** Contact … more
- Carrington (Westfield, IN)
- …such as nature of call, customer comments, follow-up dates, etc., in mortgage servicing system. + Knowledge of Fair Debt Collection Practices Act preferred. ... Customer service/call center experience preferred, but not required. + Banking, Mortgage /Loan Servicing industry experience preferred, but not required. +… more
- Carrington (Anaheim, CA)
- …such as nature of call, customer comments, follow-up dates, etc., in mortgage servicing system. + Perform other duties as assigned. **What you'll need:** ... Customer service/call center experience preferred, but not required. + Banking, Mortgage /Loan Servicing industry experience preferred, but not required. **Our… more
- Oriental Bank (San Juan, PR)
- …& Operations ( Customer Services), is responsible for contributing to the Mortgage Unit success by effectively servicing telephone and walk-in customer ... (balances, transaction history, etc.), and confidentiality of information. + Ensuring quality customer service is provided on every contact , adhering to the… more
- TEKsystems (Troy, MI)
- …calls are also often necessary. Skills: Customer , Service, data, entry, mortgage , insurance, call, center, contact , center, customer service, call ... Description: Start Date: 5/21 Insurance Servicing Class 11:30am to 8pm Monday through Friday...Top Skills Details: Customer , Service, data, entry, mortgage , insurance, call, center, contact , center, … more