- Amazon (Edison, NJ)
- …fulfilling and fun. The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team is responsible for providing support to internal fulfillment ... ship customer orders. In this role on the MSP CX team, you will work directly with operations...systems. You are responsible for being the link between operations leaders and technologists, engineers, and support … more
- Amazon (Edison, NJ)
- …can't even image yet. The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team is responsible for providing support to internal fulfillment ... ship customer orders. In this role on the MSP CX team, you will hire and develop a team...Your team will launch new systems, develop and implement support mechanisms, proactively monitor system performance, share best practices,… more
- Edgewood Management Corporation (Gaithersburg, MD)
- Digital Marketing and CX Manager Job Description: The Digital Marketing and CX (Customer Experience) Manager holds a pivotal role in developing and ... companies. As a perpetual learner, the Digital Marketing and CX Manager will consistently identify and manage...+ Strategic Collaboration: Work closely with the SVP of Marketing/ CX , marketing, compliance, and operations teams, to… more
- Bridgestone Americas (Dallas, TX)
- …Category** Sales & Marketing **Position Summary** We are currently seeking a talented Senior Manager , Digital Marketing CX Strategy to join our team at Digital ... who you are More about this role: The Senior Manager , Digital Marketing and CX Strategy is...digital and customer experience for critical audience segments in support of the company's key brands, Bridgestone and Firestone.… more
- SAP (Alpharetta, GA)
- …with potential customers delivering superior customer experience. As a Digital Sales Development Manager of Customer Experience ( CX ), you will work with and ... personalized fashion. The purpose of the organization is to support the Customer Success board area with a broad...Partners resources, as well as Customers. The Sales Development Manager manages a team of CX Sales… more
- Microsoft Corporation (Redmond, WA)
- …artificial intelligence, driving innovation and large-scale AI implementation. The Customer Experience ( CX ) Data and AI team within this group is dedicated to ... mission. We are looking for a Principal Data Science Manager to drive data science for our efforts in...drive data science for our efforts in the Microsoft Support space. Microsoft's mission is to empower every person… more
- Amazon (Detroit, MI)
- …the TPM guides them through the entire lifecycle, from planning and execution to ramp-up support . The Program Manager should be adept at developing new work and ... and easy-to-service. In the position of Sr Technical Program Manager , Deploy & Ramp Up (TPM), you will be...(MSP CX -QA), (II) Deployment & Ramp-up (MSP CX -DR), and (III) Support (MSP CX… more
- ServiceNow, Inc. (Addison, TX)
- …than ever before, and customers expect seamless digital experiences. As a Technical Product Manager at ServiceNow, you will be at the forefront of building the next ... + Engage with internal stakeholders (such as other PMs, architecture, operations , business development, sales, marketing, and customer success teams) and customers… more
- Wolters Kluwer (Columbus, OH)
- …so, then come grow with us! This is a remote position and will report to the Manager , CX /UX Design - DXG TAA US Professional Market and under the leadership of ... **Senior CX /UX Designer - Remote R0040974** We are excited...+ Elicit feedback and iterate designs quickly. + Provide support to development and QA resources during implementation and… more
- Warner Bros. Discovery (Tallahassee, FL)
- …coaching to improve and optimize performance. They will also work closely with the operations team, including their direct manager and senior leaders, to ensure ... you can thrive. **Your New Role ** The Customer Support Lead will provide guidance to coordinators, assist with...complexity in a short amount of time. They will support omnichannel communication including phone calls, emails, chat interactions,… more
- Regeneron Pharmaceuticals (Sleepy Hollow, NY)
- The Manager , Commercial Business Operations & Customer Experience will play a key role within the Omnichannel Operations team, which supports marketing and ... expert (SME) overseeing and supporting the creation, implementation, and maintenance of CX /omnichannel plans and journeys that drive and support brand… more
- Audacy (Philadelphia, PA)
- **Overview** Audacy is looking for a Manager to join our Technical Operations & Support team within Audacy's Digital Operations . You will be responsible ... for leading a technical managed services support team with one goal: providing world-class customer experience...to change based on business needs but we're hiring manager positions for the following: **A Shift:** 7am ET… more
- Hensel Phelps (Irvine, CA)
- …and subject matter experts of building systems, envelopes, campus, and client operations . **Position Description:** The Solutions Manager role is focused on ... multiple projects. This position reports directly to the Facility Solutions Regional Manager and will be supported by remote Facility Solutions Associates. **Salary… more
- MetLife (NY)
- …and delivering high value for customers against marketing priorities and vision. The CX manager will bring an outcomes- and journey-focused perspective to enable ... and attracts top talent. **The Role:** The Customer Experience ( CX ) Manager will be the key person...increase its adoption, quality and expansion driving efficiency. + Support CX awareness managing and documenting data-driven… more
- J&J Family of Companies (Raritan, NJ)
- … architecture shaping from a technological standpoint, support for various CX services like Commerce, Contract Manager , EDI, Analytics and data discovery ... Customer Experience Solutions Senior Manager - 2406183431W **Description** Johnson & Johnson is...and Supply Chain API / Microservice strategies in the CX space. Our company is looking for a creative… more
- EDB (Columbus, OH)
- …Program Manager ** **Job Summary** Enterprise DB is seeking a highly motivated and experienced CX Portfolio and Program Manager to join our team. The CX ... financial results and other relevant metrics + Lead and contribute to other CX initiatives to support customer value realization, retention and growth and… more
- Mass Markets (Wichita, KS)
- POSITION OVERVIEW OPERATIONS MANAGER SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS Our team is looking for experienced call center leaders to support ... and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ensuring call quality from start… more
- University of Washington (Seattle, WA)
- …Customer Experience ( CX ) division is a full-service organization providing 24x7x365 support to UW faculty, staff, and students. Working within the ITIL service ... with UW partners to develop strategic customer solutions. The CX Program Operations Specialist position is responsible...from the project phase to business as usual notifying support teams of the transition. The Program Operations… more
- Mass Markets (Las Cruces, NM)
- POSITION OVERVIEW OPERATIONS MANAGER SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS Our team is looking for experienced call center leaders to support ... and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ensuring call quality from start… more
- Mass Markets (Dallas, TX)
- POSITION OVERVIEW MCI is seeking an Insurance Operations Manager experienced in Property and Casualty and Life insurance to support complex business process ... position has experience planning, directing, supervising, and coordinating insurance operations through phone and automation service transactions. In addition, the… more