- Bank of America (Chandler, AZ)
- Consumer AML Operations Control Analyst - KYC Call Center Chandler, Arizona **Job Description:** **ABOUT US:** At Bank of America, we are guided by a common ... building and maintaining business relationships. This position is a call center role. **Responsibilities:** + Delivers and...+ Collaboration + Decision Making + Problem Solving + Quality Assurance + Innovative Thinking + Prioritization… more
- TEKsystems (Renton, WA)
- …of customer service to cardholders while maintaining the integrity of the client * The Call Center QA Analyst will responsible for auditing, analyzing, ... for improvement * Develop and implement improvement strategies with call center QA teams and...calibration meetings with key stakeholders to develop excellence in Quality Assurance evaluation assessments across the enterprise… more
- University of Pennsylvania (Philadelphia, PA)
- …wellness programs and resources, and much more. Posted Job Title Quality Assurance Analyst (Regulatory) CVPF ( Center for Cellular Immunotherapy) Job ... variety of atmospheres, Philadelphia is the perfect place to call home for work and play. The University offers...Profile Title Research Coordinator Job Description Summary The Quality Assurance Analysis will work within the… more
- AON (Alpharetta, GA)
- Quality Assurance -Sr. Analyst As part of...will be tested on site for proficiency. + Knowledge of Call Center , related Quality and related ... to this job at any time. #LI-DD1 #LI-HYBRID 2533073 Quality Assurance -Sr. Analyst As part...be tested on site for proficiency. + Knowledge of Call Center , related Quality and… more
- CVS Health (Atlanta, GA)
- …personal, convenient and affordable. Position Summary Join Fortune 5 CVS health as a Senior Analyst , Quality Assurance . In this role you will be responsible ... Anchored in our brand - with heart at its center - our purpose sends a personal message that...for applying CVS Health and industry best practices for quality assurance to ensure that CVS IT… more
- WSP USA (Louisville, KY)
- This Opportunity WSP is currently initiating a search for a **Full-Time** ** Quality Assurance Analyst .** This position will be based out of **Louisville, ... Service Representatives (CSRs) for both inbound and outbound calls. + Image review quality assurance . + Participates in calibration exercises. + Participates in… more
- Banco Popular Puerto Rico (PR)
- Testing/ Quality Assurance AnalystApply now " Apply now... QA Tester, QA , Data Conversion, Call Center , Quality , Data, Customer Service ... quality expectations. Candidate must be capable of performing QA process for custom developed and packaged software products.... quality software development skills and knowledge about call center programs such as: Amazon Connect,… more
- MSys Inc. (Lansing, MI)
- …of their external facing web portals, internal line of business application, and their call center CRM application. The goal of this position is to create ... Job summary: Title: QA Test Analyst - Hybrid Location:...Follows both the State and industry best practices for quality assurance . Understands testing automation to help… more
- ManpowerGroup (Columbia, SC)
- …functions including, but not limited to, claims, membership, customer service/ call center , workflow, processing support systems, procedures, documentation, ... or operations experience.** **Required Skills:** + Under direct supervision, performs quality control audits, reviews, or monitoring of departmental operations… more
- Pearl Interactive Network (Washington, DC)
- …Future Opportunities.** The **Data Analyst - Tableau SME** is responsible for analyzing call center data (DRIL and VOICE). Display searchable call data ... Duties:** + Identify and analyze calls to the ECCO Call Center + Develop and produce summary...email mailboxes to identify new reporting opportunities. + Provide quality assurance for the development, implementation, and… more
- Austin Energy (Austin, TX)
- Position Information Posting Title IT Quality Assurance /Test Engineer Senior Job Requisition Number AE503652 Position Number 109469 Job Type Full-Time Division ... Testing ( SVT ) team supporting Tech and Data's Quality Assurance program. This position will need...and business groups. This position will report to the Testing/ QA IT Manager in the Tech and Data Business… more
- Antech Diagnostics (Loveland, CO)
- …weekly, monthly and annual results + Ability to partner with other team members of the Call Center Quality Assurance team as well as team training ... or near Loveland, CO** **Job Purpose/Overview** The Customer Support Call Quality Analyst delivers on...focus of this role is providing support to the Call Center Managers and Supervisors in the… more
- Olympus Corporation of the Americas (Center Valley, PA)
- …utilizing a dedicated tool to enhance global visibility. The role of a Quality Analyst - Global Ship Hold Center (GSHC) is overseeing and maintaining the ... and will work closely with the following groups: + Quality Assurance /Regulatory Affairs ( QA /RA): Ensures...United States (US) || Pennsylvania (US-PA) || Center Valley || Quality & Regulatory Affairs ( QA… more
- HCA Healthcare (Earth City, MO)
- …+ Robust analytical, Big Query, and Microsoft Excel skills. + Understanding of call center environments required. + Knowledge of relational database structure ... **GENERAL SUMMARY OF DUTIES -** **The Consulting Product Business Analyst - Contact Center Virtual Agent and...or further leveraging these processes.** + **Participates in the QA of products/solutions to ensure features and functions have… more
- Vanderbilt University Medical Center (Nashville, TN)
- …and ensures validity of data passed among programs. Learns to use basic quality assurance processes, tools, and scripts for testing purposes. BASIC ... **Discover Vanderbilt University Medical Center :** Located in Nashville, Tennessee, and operating at...education, and research. **Organization:** VICTR **Job Summary:** Associate Application Analyst - VICTR This is a full-time/exempt term position… more
- Vanderbilt University Medical Center (Nashville, TN)
- …testing, and ensures validity of data passed among programs. Understands and uses quality assurance processes, tools, and scripts for testing purposes. * Product ... **Discover Vanderbilt University Medical Center :** Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care,… more
- Alight (IN)
- …in the following critical activities:** + Involved in focused testing involving contact center solutions including call center routing and management, IVR ... project management teams to develop, publish and implement software quality assurance plans along with appropriate KPIs...years of experience designing, implementing, and supporting cloud contact center solution including call center … more
- University of Pennsylvania (Philadelphia, PA)
- …health and wellness programs and resources, and much more. Posted Job Title DOCM Data Analyst (Cancer Center ) Job Profile Title Data Analyst C Job ... offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play. The University offers a competitive benefits package… more
- Olympus Corporation of the Americas (Center Valley, PA)
- …software/applications to justify recommendations and to support purchasing efforts + Provide quality assurance on all supporting documentation and ensure all is ... **Working Location:** **PENNSYLVANIA, CENTER VALLEY** **Workplace Flexibility:** **Hybrid** Are you looking...staying **True to Life.** **Job Description** The Lead Business Analyst acts as an intermediary between IT and the… more
- The City of Houston (Houston, TX)
- …data updates for the 911 call floor. + Provide daily maintenance and quality assurance to a variety of datasets within a multi-user versioned GIS ... GIS ANALYST Print (https://www.governmentjobs.com/careers/houston/jobs/newprint/4482698) Apply GIS ANALYST...you have working knowledge of geocoding, address assignment, and quality assurance research? + Yes + No… more