- TTEC (Portland, ME)
- …or equivalent 6 months or more in training and adult learning or call center experienceTeam building and nurturing an inclusive learning environmentEngage and ... what we do at TTEC for you and the customer . As a Learning and Development Trainer working remotely,...things from different vantage points and for you to bring value to the table in your own unique way.#LI- Remote… more
- Conduent (ME)
- …on a full understanding of program requirements. **Requirements** + Basic understanding of a call center environment in a customer service role and quality ... of a culture where individuality is noticed and valued every day. ** Remote - Customer Service Representative** **$16.00/ Hourly** **Paid Training** **Equipment… more
- The Hartford (ME)
- …we are committed to a high level of ethics and integrity, where we place the customer at the center of everything we do. Our team values open communication and ... Hartford website. All other locations are eligible for this remote role. We are hiring for the following schedule...issue policies. + Use a consultative approach to determine customer needs, build rapport, and provide solutions based on… more
- Navient (Augusta, ME)
- …smooth transitions to newer platforms. **About You:** + 6+ years experience managing contact center software in a call center environment. + Proven ... Center Engineer position will report to the Director, Customer Experience.** **As the Contact Center Engineer,...the Director, Customer Experience.** **As the Contact Center Engineer, you will:** + Oversee the configuration and… more
- Quadient (Augusta, ME)
- **Connect with Quadient** Quadient is a global leader in customer communication solutions. With over 100 years' of experience and still going strong, we aim to be ... the driving force behind the world's most meaningful customer experiences. Our success in delivering innovation and business growth is inspired by the connections… more
- Conduent (ME)
- ** Remote Customer Service Sales Advisor** Starting Pay Rate is $17.31/Hour Full time schedules between the hours of 10am - 11pm CST. Plenty of growth ... one weekend day. Fully work from home! **About the Remote Customer Service Sales Advisor role:** As...communication skills, maintain the highest standards of quality, guarantee customer satisfaction on every call , provide product… more
- Conduent (ME)
- ** Customer Service Advisor ( Remote )** Starting Pay Rate is $17.31/Hour Full time schedules between the hours of 7am - 12am CST. Plenty of growth opportunities ... one weekend day. Fully work from home! **About the Customer Service Role - Remote ** As ...communication skills, maintain the highest standards of quality, guarantee customer satisfaction on every call , provide product… more
- Evolent Health (Augusta, ME)
- …virtual classroom environment with trainers who have experience working within the Evolent Customer Service Operations (CSO) call center . Training Hours are ... Stay for the culture. **What You'll Be Doing:** Our customer service team offers candidates the opportunity to make...or GED - **Required** * At least 1 year call center experience - **Required** * Ability… more
- Sutherland Global Services (Augusta, ME)
- …+ High School Diploma or equivalent + 1-2 years of experience working in a call center environment as a customer service representative + Effective verbal ... customers. In this role, you will be responsible for delivering an exceptional customer experience by responding to calls and occasionally, email and/or chat --… more
- Merck (Augusta, ME)
- …Practice (GCP) guidelines, and administrative/operational responsibilities. **Location:** This is a remote position that serves the New England territory with a HQ ... for your specific therapeutic area. **Research** + Upon Request from Global Center for Scientific Affairs (GCSA) + Initiates discussions with SLs and/or potential… more
- Sharecare, Inc. (Augusta, ME)
- …college-level coursework, preferred + At least one year of experience in a productivity based customer service role, or call center environment or a minimum ... caregiver search journey through relationship building and exceptional communication in a call center environment. + Provide ongoing support after the caregiver… more
- Sutherland Global Services (Augusta, ME)
- …starting your on-the-job training **Preferred:** + Experience working with POS applications + Previous remote or call center experience + 2+ years of sales ... and a hard-wired Internet connection capable of continuously supporting outstanding call quality and high-speed response rates. (wireless and/or satellite Internet… more
- Sutherland Global Services (Augusta, ME)
- Do you have a background in a customer service/ call center environment? Have you been involved with auditing and related quality assurance within that ... responsible for; + Overseeing/managing performance and service quality to guarantee customer satisfaction, while providing coaching and feedback to CSRs. +… more
- Concentrix (Augusta, ME)
- Job Title: Senior Sales Engineer, Cloud Contact Center Solutions Job Description Your Journey at Concentrix + Webhelp Starts Here: At Concentrix + Webhelp, our ... mission is to be the greatest customer engagement services company in the world, rich in...solutions for clients across various industry sectors. We're a remote -first company looking to hire the absolute best talent… more
- Quadient (Augusta, ME)
- …Management (CRM) applications. + Ability to multitask in a high-volume, fast-paced call center environment. + Demonstrated commitment to problem-solving and ... **Connect with Quadient** Quadient is a global leader in customer communication solutions. With over 100 years' of experience and still going strong, we aim to be… more
- Conduent (ME)
- …drug screening required** **.** **Bilingual Required ( Spanish)** **. A minimum of 1-year call center experience in telephone customer service or related ... research customer inquiries and provide appropriate and accurate information. . Inbound Call Center - The Agent is responsible for responding to telephone… more
- Cardinal Health (Augusta, ME)
- …with medical billing preferred + Experience with insurance verification preferred + Prior Call Center or Inbound Call experience preferred **_What is ... **_What Customer Service Operations contributes to Cardinal Health_** ...problem-solving, research and problem/dispute resolution. **Shift:** Monday-Friday 8:30am-5:00pm EST ** Remote Details:** You will work from home, full-time. _As… more
- Ford Motor Company (Augusta, ME)
- …to recognize roadblocks and escalate issues as needed + Operations Center or Customer Call Center experience + Product Management experience You may not ... Research teams, to execute strategies and tactics that improve customer experience. REMOTE : We're looking for the...supplier issues within Service Level Agreement targets (SLA's) + Customer and Dealer Relationship Center contact for… more
- Ford Motor Company (Augusta, ME)
- …escalate issues as needed + Automotive industry experience + Operations Center or Customer Call Center experience + Product Management experience You may ... Managers, Analytics and Research teams, to execute strategies and tactics that improve customer experience. REMOTE : We're looking for the best talent no matter… more
- Ford Motor Company (Augusta, ME)
- …escalate issues as needed + Automotive industry experience + Operations Center or Customer Call Center experience + Product Management experience You may ... Operations team to execute strategies and tactics that improve customer experience. REMOTE : We're looking for the...issues, obstacles, and dependencies for actions + Lead Dealer, Customer Relationship Center , Field, and Internal business… more
