- TTEC (Trenton, NJ)
- …to the Role High school diploma or equivalent 6 months or more of customer service and call center experience Understanding, interpreting, and manipulating ... you love pinpointing areas for improvement?You'll evaluate and analyze customer interactions to improve customer experience and...bring value to the table in your own unique way.#LI-( Remote OR Hybrid OR Onsite)- - - - -… more
- TTEC (Trenton, NJ)
- …or equivalent 6 months or more in training and adult learning or call center experienceTeam building and nurturing an inclusive learning environmentEngage and ... what we do at TTEC for you and the customer . As a Learning and Development Trainer working remotely,...things from different vantage points and for you to bring value to the table in your own unique way.#LI- Remote… more
- Conduent (Hamilton, NJ)
- …on a full understanding of program requirements. **Requirements** + Basic understanding of a call center environment in a customer service role and quality ... where individuality is noticed and valued every day. **Job Description:** ** Remote - Customer Service Representative** **$16.00/ Hourly** **Paid Training**… more
- Conduent (Hamilton, NJ)
- …culture where individuality is noticed and valued every day. **Job Description:** ** Call Center Representativ** **e** **(NOT REMOTE )** $18.00/hr. ... and drug screening required + Bilingual a Plus + A minimum of 1-year call center experience in telephone customer service or related experience + Display a… more
- Conduent (Hamilton, NJ)
- …of a culture where individuality is noticed and valued every day. ** Call Center Representativ** **e** **(NOT REMOTE )** $18.00/hr. $19/Hr-Bilingual-Spanish ... hours 9AM-6PM, OR 10am-7:30 PM M-F **Join the Conduent Customer Service Team** Come join us and grow with...inquiries and provide appropriate and accurate information. + Inbound Call Center - The Agent is responsible… more
- Navient (Trenton, NJ)
- …smooth transitions to newer platforms. **About You:** + 6+ years experience managing contact center software in a call center environment. + Proven ... Center Engineer position will report to the Director, Customer Experience.** **As the Contact Center Engineer,...the Director, Customer Experience.** **As the Contact Center Engineer, you will:** + Oversee the configuration and… more
- Evolent Health (Trenton, NJ)
- …virtual classroom environment with trainers who have experience working within the Evolent Customer Service Operations (CSO) call center . Training Hours are ... Stay for the culture. **What You'll Be Doing:** Our customer service team offers candidates the opportunity to make...or GED - **Required** * At least 1 year call center experience - **Required** * Ability… more
- Merck (Trenton, NJ)
- …(IAM) professional to serve as the Product Manager for our Company's Customer Identity & Access Management (CIAM) product under Identity Access Management Product ... AWS IAM and AWS IAM related services (eg AWS Cognito, AWS Identity Center ), Passwordless authentication (eg FIDO2 at the desktop) or other biometric authentication… more
- Sharecare, Inc. (Trenton, NJ)
- …+ Proactively educate caller on program benefits. + Meet or exceed established call center metrics, attendance standards and quality levels. + Use computer ... for everyone. To learn more, visit www.sharecare.com . **Job Summary:** The Customer Service Representative (CSR) handles calls and provides a high level of… more
- NRG Energy, Inc. (Princeton, NJ)
- …in timely and correct completion of customer issues and meeting Retention Call Center performance metrics. In this role the Analyst must develop skills ... the analysis and resolution of global issues affecting the Customer Care organization. In addition, the Analyst must monitor...Provider invoice reviews and overall budget management + Perform call center metrics and financial analysis +… more
- Merck (Trenton, NJ)
- …collaboration and further differentiate our portfolio. **Location:** This is a remote position that serves the Southern California territory, and possibly adjacent ... Scientific Directors specific therapeutic area. **Research** + Upon request from Global Center for Scientific Affairs (GCSA), + Initiates discussions with SLs and/or… more
- Merck (Trenton, NJ)
- …Practice (GCP) guidelines, and administrative/operational responsibilities. **Location:** This is a remote position that serves the New England territory with a HQ ... for your specific therapeutic area. **Research** + Upon Request from Global Center for Scientific Affairs (GCSA) + Initiates discussions with SLs and/or potential… more
- Lincoln Financial Group (Trenton, NJ)
- …regarding potential group insurance product (example: dental, life, disability, FMLA, etc.) in a call center environment. You will act as a liaison between the ... Glance** We are excited to bring on a Claims Customer Care Associate to join our claimant excellence team...our claimant excellence team supporting Group Protection in a remote environment. Background Details The Claimant Excellence Team will… more
- Sutherland Global Services (Trenton, NJ)
- …starting your on-the-job training **Preferred:** + Experience working with POS applications + Previous remote or call center experience + 2+ years of sales ... and a hard-wired Internet connection capable of continuously supporting outstanding call quality and high-speed response rates. (wireless and/or satellite Internet… more
- NRG Energy, Inc. (Princeton, NJ)
- …Warranty, etc.) across multiple channels - 3rd Party Partnerships, Digital/Online, Call Center . **Essential Duties/Responsibilities:** As a Go-to-market Strategy ... role is to implement products and services that our customer base needs and wants to provide them peace...working relationships with the Sales, Business, Product, Marketing and Call Center teams. + Devise product go-to-market… more
- Sutherland Global Services (Trenton, NJ)
- Do you have a background in a customer service/ call center environment? Have you been involved with auditing and related quality assurance within that ... responsible for; + Overseeing/managing performance and service quality to guarantee customer satisfaction, while providing coaching and feedback to CSRs. +… more
- Sutherland Global Services (Trenton, NJ)
- …whole-heartedly. + Active property and casualty license + One year of experience in a Call Center with one year of sales-related experience or in a role with ... Do you have a valid P&C insurance license, a customer -centric mindset and a passion for delivering exceptional customer experiences? Do you enjoy using your… more
- Concentrix (Trenton, NJ)
- Job Title: Senior Sales Engineer, Cloud Contact Center Solutions Job Description Your Journey at Concentrix + Webhelp Starts Here: At Concentrix + Webhelp, our ... mission is to be the greatest customer engagement services company in the world, rich in...solutions for clients across various industry sectors. We're a remote -first company looking to hire the absolute best talent… more
- Merck (Trenton, NJ)
- **Job Description** The Virology Customer Representative is a key member of the Customer Team and plays a critical role in supporting our Company's customer ... business model. He/she is responsible for working with the Customer Team to understand and identify customer ...territory or within a reasonable commuting distance to workload center . + Travel (%) varies based on candidate's location… more
- Wolters Kluwer (Trenton, NJ)
- …+ Proficiency in Microsoft Office/Office 365 + 1+ years of experience within a Call Center role or equivalent (ie, trade school or other training) preferred ... Remote US **OVERVIEW** You will deliver world-class customer service with knowledge about Wolters Kluwer products and...business practices. Our values propel us to put the customer at the center of everything we… more
