- CACI International (Arlington, VA)
- …+ 5+ years of previous experience supporting a federal client + 3+ years as a Senior Deskside Support Technician + Must possess experience as a leader and ... services within a multi-facility region/complex, managing dedicated on-site IT deskside personnel. This candidate will help to mentor a...Tier 1 and 2 techs + Assist in conducting technician annual skills assessments + Offer coverage as surge… more
- TEKsystems (Eden Prairie, MN)
- Description: Position Overview: We are seeking a highly skilled and motivated Tier 2/3 Deskside Support Technician to join our dynamic IT support team. As a Tier ... 2/3 Deskside Support Technician , you will play a...articles, and standard operating procedures. Skills: Help desk, Troubleshooting, Service desk, Technical support, Help desk support, Customer … more
- CACI International (Arlington, VA)
- …IT Operations Manager to oversee an O&M team comprised of over 15 service agents, O&M engineers, incident response specialist and O&M support staff (incident ... the TOC received a standardized onboarding approach for Tier 1 & 2 service support. Candidates will be responsible for meeting contractual SLAs, implementing and… more