- MPR Associates (Alexandria, VA)
- …specialty engineering services and consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT team. If you ... culture making this an exceptional place to work. General Job Description The Service Desk Analyst will investigate and resolve the software and hardware… more
- CACI International (Forest Heights, MD)
- Senior Service Desk Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular ... of Travel Required: None Type of Travel: None * * * CACI is seeking a Senior Service Desk Analyst to support an existing IT Service Desk team. As… more
- ERP International (Washington, DC)
- …International, LLC** ( www.erpinternational.com ) is currently seeking a Full Time **Tier 1 Service Desk Analyst ** to support our DFC CFESS technical support ... Details and Tasks:** + Support and respond to tickets for ongoing Tier 1 Service Desk activities in Service Now for DFC IT infrastructure + Work with… more
- CACI International (Forest Heights, MD)
- Service Desk Analyst - Mid (Hybrid) Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: ... 15,000 tickets monthly through the Service Now service management software. The IT Help Desk supports a 12,000+ user community within the Department of… more
- Intuit (Washington, DC)
- Overview Come join Intuit as a Service Desk Analyst 2. What you'll bring + Knowledge of database software and Microsoft Office applications. + Minimum of an ... Associate's Degree in a computer technology or equivalent from two-year College or technical school. + Previous experience with Microsoft Word, Excel, PowerPoint and Outlook software is preferred. + Strong interpersonal/communication skills with the ability to… more
- ManTech (Herndon, VA)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Tier 2 Service Desk Senior Analyst ** to join our team in the ... the ordinary issues for users. If unable to diagnose problem, will work with service desk management or Tier 3 to diagnose and resolve problem. + Responds to… more
- General Dynamics Information Technology (Washington, DC)
- …Required:** Yes **Job Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class IT support ... government in the heart of our nation's capital. As a Service Desk Technician / Help Desk Analyst , you are the foundation of our overall approach to… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …site in Vienna VA (Tysons Corner) Tesla Laboratories is actively seeking Application Support Analyst to join a new technical support team for a federal agency. We ... strong skills in leveraging chat functionality, providing exceptional customer service with excellent typing speed, and quality oral and...customer is asking + Enters, monitors, and updates help desk tickets in the call tracking system to track… more
- William C Brown Inc (Bowie, MD)
- …law. Description (Bowie, Maryland Computer Center) We are currently seeking a Tier-1 Level Service Desk Analyst to support a large data center infrastructure ... Service Desk Agent (Third Shift) EOE... Service Desk Agent (Third Shift) EOE Statement We are...within a timely manner as stated in the Help Desk Service /Operating Level Agreement. + Provide triage… more
- Censeo Consulting Group (Washington, DC)
- Help Desk Analyst (Salesforce) The Company: Censeo Consulting Group is a top Washington DC based management consulting firm dedicated to helping public sector ... and guide them towards operational success. As a Help Desk Analyst (Salesforce) with Censeo, you will...familiarity with various Salesforce products such as Sales Cloud, Service Cloud, Marketing Cloud, and Community Cloud + Ability… more
- CACI International (Arlington, VA)
- Help Desk Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of ... Team is looking for a Senior Tier 2 Help Desk Analyst to fill a position in...to be completed by system users. + Improve current service desk processes and procedures and champion… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- **Functional Business Analyst - Help Desk ** **Category:** Business Analysis (functional and technical) **Main location:** United States, Virginia, Arlington ... of Momentum ERP product or similar ERP product though not required, customer service and Business Functional Analyst skills/abilities, SQL is a plus; as… more
- Robert Half Technology (Alexandria, VA)
- Description We are in search of a skilled Help Desk Analyst II in the Higher Education sector, based in Alexandria, Virginia. In this role, you will become an ... software applications, and licenses. * Guarantee timely response and resolutions to service desk requests in harmony with service level agreements. *… more
- Fusion Technology LLC (Washington, DC)
- Lead Help Desk Business Analyst Who is Fusion Technology? Fusion Technology is a performance-driven HUBZone Small Business concern residing in the heart of the ... completed. + Documents and tracks customer incidents and requests via Service Now ticketing management system, updating troubleshooting and resolution efforts, and… more
- Transportation Security Administration (Springfield, VA)
- …and ensuring freedom of movement for people and commerce. Responsibilities This Program Analyst (Regional Desk Officer) position is located in the Western ... Hemisphere Regional Desk , International Operations, Security Operations, Transportation Security Administration, Department of Homeland Security (DHS). Duties… more
- Randstad US (Arlington, VA)
- help desk analyst . + arlington , virginia + posted 4 days ago **job details** summary + $30 - $35 per hour + temp to perm + high school + category computer and ... as a Tier II Customer Support Representative in a federal government IT service delivery operation chartered with large scale, multi-faceted IT support. ? PC… more
- CACI International (Chantilly, VA)
- Service Desk Technician (Business, clearance Sponsorship) Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI ... Type of Travel: None * * * **Description:** The Service Desk Technician will provide frontline support...CompTia A+ CompTia Server+ CompTia Network+ HDI Customer Help Desk Analyst + Microsoft Office Specialist **Clearance**… more
- CACI International (Chantilly, VA)
- Integrated Service Desk Technician Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee ... service and/or support experience working in a Help Desk , Service Desk , or Call...A+ CompTia Security + CompTia Network+ HDI Customer Help Desk Analyst + Microsoft Office Specialist What… more
- William C Brown Inc (Bowie, MD)
- Service Desk Agent EOE Statement We are... Analyst is part of the Enterprise Operations Service Desk staff supporting the agency's systems, hybrid ... notifications and updates to incident stakeholders. + Conduct continuous improvement service desk support and update knowledge base as required. + Perform… more
- Three Saints Bay (Suitland, MD)
- **Technical Service Desk (TSD) Manager - Suitland (3723)** Location **Suitland, MD** Job Code **3723** \# of Openings **1** Apply Now ... and a Federal Government Contractor industry leader, is seeking a Technical Service Desk (TSD) Manager **POSITION RESPONSIBILITIES:** * Coordinating work efforts… more