- ERP International (Washington, DC)
- …LLC** ( www.erpinternational.com ) is currently seeking a Full Time ** Tier 1 Service Desk Analyst ** to support our DFC CFESS technical support program. ... **Job Specific Details and Tasks:** + Support and respond to tickets for ongoing Tier 1 Service Desk activities in Service Now for DFC IT infrastructure… more
- CACI International (Oklahoma City, OK)
- …is in support of a Department of Defense (DoD) organization. As a Tier 1 Service Desk Analyst you are the front-line supporting technical needs of Airman ... Service Desk Analyst Job Category: Service ...to Do:** CACI has an excellent opportunity for a Tier 1 Service ** Desk Analysts** with… more
- Stantec (CA)
- …Our Information Technology team is currently seeking to fill one full-time Tier 1 Service Desk Analyst position whose primary role will be to provide ... Service Desk Analyst - ( 240001RB ) **Description** Grow with the best. Join a smart, creative, and inspired team that works behind the scenes to support… more
- ManTech (Herndon, VA)
- …advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Tier 2 Service Desk Senior Analyst ** to join our team in the ... of the ordinary issues for users. If unable to diagnose problem, will work with service desk management or Tier 3 to diagnose and resolve problem. + Responds… more
- SAIC (Las Vegas, NV)
- **Description** SAIC is seeking an experienced, motivated, career and customer- service oriented Help Desk Analyst to join our team to begin an exciting and ... Vegas, NV. Duties: + The qualified applicant will provide Tier II help desk support to users...or equivalent experience + Comprehensive knowledge in Information Technology service delivery + A+ certification or higher + Must… more
- General Dynamics Information Technology (Quantico, VA)
- …of the world's most complex technical challenges. The Navy **NCIS** team is searching for **Help Desk Analyst - Tier I** to join their program in **Quantico, ... Top Secret/SCI **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** End User Support,ITSM,Remedy Help Desk ...VA** . The **Naval Criminal Investigative Service (NCIS)** is an organization of approximately 2,000 personnel… more
- SAIC (Washington, DC)
- **Description** We are currently seeking a motivated, career and customer service oriented Tier II Technician to begin an exciting and challenging career with ... SAIC. In this role you are responsible for installing, configuring, and maintaining operating system workstations and servers, including web servers, in support of business processing requirements. You will perform software installations and upgrades to… more
- General Dynamics Information Technology (Washington, DC)
- …Required:** Yes **Job Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class IT support ... of our nation's capital. As a Service Desk Technician / Help Desk Analyst...**MAKE AN IMPACT:** + Providing program support as a Tier 1.5 Service Desk Technician.… more
- MPR Associates (Alexandria, VA)
- …specialty engineering services and consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT team. If you ... an exceptional place to work. General Job Description The Service Desk Analyst will investigate...of incidents and requests. + Coordinates with users, the Service Desk Manager, and higher tier… more
- ManTech (Glen Burnie, MD)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Senior** ** Tier 1 Help Desk Support Services Specialist** to join our ... problems, trends, and unique criteria, as required. + Reviewing analyst ticket queues to facilitate ticket resolution at or...knowledge base articles. + Providing phone, email, chat, and Service - Desk support for end users that are… more
- KeenLogic (Washington, DC)
- KeenLogic is seeking an experienced Tier III Help Desk Analyst to join our team on Capitol Hill at the US House of Representatives. The ideal candidate will ... Windows, Mac, iOS, and Android operating systems. As a Tier III Help Desk Analyst ,...technical support are responded to and addressed within established service level agreements. Qualifications: + Must be eligible for… more
- Robert Half Technology (Tampa, FL)
- …with a can-do attitude who is looking to be part of a highly motivated team. This Service Desk Analyst job is for someone who can represent the Service ... to create knowledge articles and arrange training for other Service Desk Analysts when needed. You will...piece of knowledge you should have as the Help Desk Analyst is how your role relates… more
- General Dynamics Information Technology (Quantico, VA)
- …Required:** None **Job Family:** Help Desk **Skills:** Help Desk Support,Help Desk Ticketing System,IT Service Desk **Experience:** 2 + years of ... challenges. The **NCIS** team is searching for an **Helpdesk Analyst Tier I** to join their program...resolution of issues acting as liaison to the IT service desk , field services or vendor +… more
- CACI International (Arlington, VA)
- …integrated personnel and pay system ever deployed!" The CACI Team is looking for a Senior Tier 2 Help Desk Analyst to fill a position in Arlington, VA. ... Help Desk Analyst Job Category: Information Technology...to be completed by system users. + Improve current service desk processes and procedures and champion… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …site in Vienna VA (Tysons Corner) Tesla Laboratories is actively seeking Application Support Analyst to join a new technical support team for a federal agency. We ... strong skills in leveraging chat functionality, providing exceptional customer service with excellent typing speed, and quality oral and...as part of the Application Support team responsible for Tier 1 through Tier 2 support leveraging… more
- BlackBox (Plano, TX)
- … requests via incident management and dispatch processes through the service desk . + Escalate irresolvable issues requiring Tier 2 support assistance within ... technologies. + Able to work active alarms and engage Tier 2 when necessary. + Working knowledge of Cloud...problem resolution in matters of greater complexity. + Monitor service desk tickets volume and ensure timely… more
- Beth Israel Lahey Health (Boston, MA)
- …logging, triaging, resolving, and timely follow up of service requests/incidents. The Service Desk Analyst interacts with all levels of BILH colleagues ... BILH entities and its affiliates. Using the Information Technology Service Management suite provided, this Tier 1...various information technology areas. On a day-to-day basis, the Service Desk Analyst ensures proper… more
- Intuit (Tucson, AZ)
- …do great things for our customers. Intuit is looking for a dynamic and customer-focused Senior Service Desk Analyst for their Live Expert Service Desk ... team at their Tucson, AZ office. The Live Expert Service Desk Senior Analyst will...How you will lead + Configure, implement and provide tier 2 support for incident resolution and service… more
- Robert Half Technology (Phoenix, AZ)
- …someone with a can-do attitude who is looking to be part of a highly motivated team. This Service Desk Analyst job might be for you if you can represent the ... service to the end users. As the Help Desk Analyst , it is important that you...used in a corporate environment - Provide guidance to Tier 1 support and team members - Understand concepts… more
- Robert Half Technology (Chicago, IL)
- …by consulting with 2nd and 3rd level teams to help transition new and changing services? This Service Desk Analyst job might be for you. You might end up ... Description Robert Half is looking for a Help Desk Analyst II to join our...creating knowledge articles and arranging training for other Service Desk Analysts when needed. You'll mostly… more