- Truliant Federal Credit Union (Winston-Salem, NC)
- …mission is to improve lives by putting our members first, providing great service and straightforward financial solutions. Our core values of Member Focus, ... Service , Guidance, Relationships, and Community define how we interact...guidance in system engineering and software development to peer, junior developers, and project staff in every aspect of… more
- eXcell (Seattle, WA)
- …commissioning, troubleshooting, servicing equipment, and interpreting system drawings Help desk or customer service experience, ServiceNow preferred Experience ... of planned broadcast events as needed Mentor and lead junior team members in incident management and resolution Deploy...and technical writing skills Strong team player, can lead junior members of the team Must be self-sufficient, self-motivated,… more
- Galapagos Federal Systems, LLC (Albuquerque, NM)
- …interaction, you'll play a pivotal role in enforcing protocols for junior technicians and adhering to manufacturer specifications to safeguard equipment integrity. ... with meticulous attention to detail and security protocolsProvide multi-level Help Desk support, adeptly troubleshooting hardware and software issues to enhance user… more
- MultiPlan (Atlanta, GA)
- …Promptly triage and resolve escalated EDI issues called into the Multiplan Service Desk .* Independently build and manage the monitoring requirements of ... Constructively present testing results and propose adjustments that will improve service delivery to our clients and strengthen our ongoing partnership. *… more
- Interactive Process Technology (Huntsville, AL)
- Junior Service Desk Specialist Redstone Arsenal/Huntsville, AL IPTA's Technology Solutions Team is passionate about providing our customers with technical ... to deliver innovative outcomes with "fierce determination, fearless integrity, and passionate service ." Our belief is that our people are the key to success.… more
- Cayuse Holdings (Arlington, VA)
- …$82,400.00 /Yr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/1146/ service - desk -agent junior ... of Indian Affairs, Bureau of Indian Education, among many more. The Service Desk Agent performs a variety of complex tasks, which include creating incident… more
- Leidos (Tampa, FL)
- …allow for life/work balance; tuition reimbursement and more. Leidos is seeking a ** Service Desk Technician** to support the United States Central Command ... (USCENTCOM) Information Technology Services (CITS) contract at our customer site in **Tampa, FL** . You will be part of a team that provides an innovative, modernized, IT life-cycle management system to USCENTCOM, including next-generation IT infrastructure… more
- ManpowerGroup (Richmond, VA)
- …issues to second level support teams Perform Password Resets Answer general IT questions Mentor junior Service Desk Agents Work with Service Desk ... We are seeking an experienced Senior Service Desk Analyst. The ideal candidate brings proven problem-solving experience and the ability to thrive in a highly… more
- BAE Systems (Roy, UT)
- …Space Force Solutions, a business unit within BAE Systems, has an opening for a junior Service Desk Technician. The selected candidate will join our ... desktop support, and ticketing systems + Experience working in a Service Desk /Help Desk team environment **Clearance Requirement** The applicant must… more
- ManTech (Herndon, VA)
- …software and network related problems, questions, and use. + Provide training and guidance to junior service desk personnel. + Provides resolutions to out of ... the ordinary issues for users. If unable to diagnose problem, will work with Service Desk management or Tier 3 to diagnose and resolve problem. + Responds to… more
- Deloitte (Colorado Springs, CO)
- …requests from end users. + Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and ... hardware or software support + Strong written and oral communication, customer service , and time and project management skills Preferred: + Prior professional… more
- Axxum Technologies (Chicago, IL)
- …root-cause solutions. + Provide support, with a send of urgency, to executives. + Mentor junior Service Desk staff. + Participate in the maintenance and ... with a positive, customer- service -focused approach. Milestones and Deliverables: + Provide Service Desk hotline and in person assistance for business partner… more
- City of New York (New York, NY)
- …VPN, Intune-Windows Auto Pilot, and Policies, etc. Administer all Service Desk Operations and supervise the activities/work of Junior , Mid-level, and Senior ... position will also supervise the work and activities of Junior , Mid-level, and Senior Service Technicians. Administering...to ensure top quality solutions are available to aide Service Desk and operational staff. Monitoring and… more
- ManTech (Washington, DC)
- …and a distributed IT infrastructure + Providing guidance and training for network administrators, service desk personnel and junior engineers + Working with ... multiple vendors, subject matter experts, and service providers + Diagnosing, troubleshooting, and resolving issues related to a wide range of areas including:… more
- Assured Consulting Solutions (Patuxent River, MD)
- …and a distributed IT infrastructure + Providing guidance and training for network administrators, service desk personnel and junior engineers + Working with ... multiple vendors, subject matter experts, and service providers + Diagnosing, troubleshooting, and resolving issues related to a wide range of areas including:… more
- NuAxis Innovations (Reston, VA)
- …Science, or related field. + Minimum of 7 years of experience in a help desk or service desk role, with demonstrated progression to senior-level ... **Help Desk Support Service Specialist - Senior**...effective resolution to technical issues. + Mentor and coach junior help desk staff, providing guidance, training,… more
- CACI International (Forest Heights, MD)
- Senior Service Desk Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage ... None * * * CACI is seeking a Senior Service Desk Analyst to support an existing...requests and incidents that have been escalated by the junior level analysts + Leverage remote control technology (such… more
- CACI International (Arlington, VA)
- Technical Operations Center Service Desk Agent - Night Shift Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None ... None * * * The Technology Operations Center (TOC) Service Desk service desk...requests and incidents that have been escalated by the junior level analysts + Leverage remote control technology (such… more
- Intuit (Tucson, AZ)
- …do great things for our customers. Intuit is looking for a dynamic and customer-focused Senior Service Desk Analyst for their Live Expert Service Desk ... team at their Tucson, AZ office. The Live Expert Service Desk Senior Analyst will be looked...management skills, including ability to effectively coach and develop junior colleagues. How you will lead + Configure, implement… more
- Aimbridge Hospitality (Orlando, FL)
- Job Summary The Front Desk Assistant Manager is responsible for assisting the Front Desk Manager with the operation of the Front Office in an attentive friendly ... efficient and courteous manner providing all guests with quality service prior to and throughout their stay while maximizing room revenue and occupancy.… more
