- NANA Regional Corporation (Herndon, VA)
- …growth opportunities and excellent retirement options. **Job Summary:** SUVI is seeking a Service Desk Lead to provide Information Technology Support ... **Job Responsibilities:** + Supervises the day-to-day operations of the help desk . + Identifies, researches, and resolves complex technical problems. + Creates… more
- BlackBox (Austin, TX)
- Service Desk Team Lead will be responsible for assessing and addressing all quality and training needs specific to their area of responsibility, with a focus ... then address quality issues through quality auditing and reporting on results. The Service Desk Team Lead will interface with relevant groups to develop… more
- Bright Horizons (Newton, MA)
- **What you will be doing:** The IT Service Desk Team Lead at Bright Horizons plays a critical role in providing advanced technical support to our internal ... users through direct engagement on tickets, service level monitoring and team mentorship. They are a part of a dynamic team that ensures smooth operations, resolves… more
- Vanguard (Wayne, PA)
- …collaboration, integrity and doing the right thing for our clients and our crew! The Service Desk Shift Lead provides intermediate level end user technical ... support in a desktop computing environment, under general supervision. The ideal candidate will diagnose and provide hardware and software solutions for all client issues as submitted to the team. This crew member will work onsite Monday-Friday. In this role,… more
- RLDatix (Skokie, IL)
- …Will Do: The Associate Service Desk Analyst will report to the Service Desk Lead , responsible for supporting the Corporate department. The Associate ... Associate Service Desk Analyst Location: Skopje, Macedonia...new starter and leaver processes, working with the Team lead to ensure systems are updated accordingly, The role… more
- Red River (Lexington, MA)
- …clearance to join our team! The Team Lead (Tier 2) is a strong service desk engineer, primarily responsible for working on a team within the Service ... the day-to-day functions, including scheduling and coordinating daily workload for service desk technicians, reviewing and assigning tickets, and assisting… more
- General Dynamics Information Technology (Indianapolis, IN)
- …on various solutions. **HOW A HELP DESK MANAGER WILL MAKE AN IMPACT** - Lead a team of service desk analysts - Develop service desk processes and ... None **Public Trust/Other Required:** MBI (T2) **Job Family:** Help Desk **Skills:** Communication,Group Problem Solving,Management Reporting,People Management,Problem Resolution **Experience:**… more
- Trace Systems Inc (Colorado Springs, CO)
- …trouble tickets on a daily basis + Provide accurate status reports and updates to Service Desk Lead + Coordinate with DISA's Enterprise SATCOM Gateway ... Overview: Job Title: Service Desk Level I Technician Job Location:Colorado Springs, Colorado Security Clearance: US Government issued active, in-scope Secret… more
- Hormel Foods (Austin, MN)
- **Team Lead - IT Service Desk ** **Hormel Foods Corporation** **ABOUT HORMEL FOODS -** **_Inspired People. Inspired Food. (TM) _** Hormel Foods Corporation, ... . **RESPONSIBILITIES** + Oversees and provides guidance to the Service Desk Technicians and Computer Operators. + Ensures the efficient and… more
- Chenega Corporation (Alexandria, VA)
- …plans for JWICS and support for Data Transfer Across domain activities. + Lead service desk functions, including installing computer equipment (printers, ... that affect compliance with applicable NIST SP 800-53 security controls. + Lead the service desk efforts to document core Standard Operating Procedures… more
- CACI International (Arlington, VA)
- …of Travel Required: None Type of Travel: None * * * The TOC Service Desk Shift Lead will provide daily supervision, technical support and direction to ... community for Department of Homeland Security through telephone and emails. The Service Desk Shift Lead will have extensive experience supporting customers… more
- Vail Resorts (Breckenridge, CO)
- …Assistants ensuring consistent quality customer service is delivered. The Front Desk Team Lead will resolve customer complications and complaints by ... 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and...Critical Illness and Accident plans **Job Summary:** The Front Desk Team Leader provides guidance and leadership to the… more
- Omaha Public Power District (Omaha, NE)
- …Security Service Desk OPPD is seeking a dynamic Supervisor, TS Service Desk ! This key role will lead the Technology and Security (TS) Service ... responsibility for the day-to-day activities and performance of the Service Desk . The Supervisor is responsible for...for bright, capable people who want an opportunity to lead from where you are wherever you are? and… more
- SAS Shoemakers (San Antonio, TX)
- Help Desk Support Lead Company Profile San Antonio Shoemakers (SAS), a San Antonio, Texas based company, has been in business for over 40 years and has developed ... footwear. Position SAS has an opening for a Help Desk Support Lead , who will provide technical...enhance excellence in communication and monitor the level of service delivery in order to determine areas of lapses.… more
- Price Chopper (Schenectady, NY)
- **IT Lead Analyst, Support Desk ** Date: Apr...to the opcos Provide any required documentation to managed service support desk Monitor and ensure that ... being met or exceeded for both internal and managed service support desk . Interface with second level...required. Other duties as assigned **MINIMUM QUALIFICATIONS** Ability to lead a team as well as work independently. Ability… more
- University of Colorado (Aurora, CO)
- Fitness Center Front Desk Lead - 33207 University Staff **Description** **University of Colorado Anschutz Medical Campus** **Department: CU Anschutz Health and ... Wellness Center** **Job Title: Fitness Center Front Desk Lead ** **Position #:** **00821248 - Requisition...service . + Train and manage a high-performing front desk team. + Ensure proper point of sale and… more
- Westat (Rockville, MD)
- **26862BR** **Job Title:** Help Desk Team Lead **Location:** MD - Rockville **Job Description:** Westat is an employee-owned corporation providing research ... * Proven track record of driving customer satisfaction and service level improvements. * Experienced with Help Desk... service level improvements. * Experienced with Help Desk tools such as AWS /Avaya and ServiceNow. *… more
- Chenega Corporation (St. Marys, GA)
- **Req ID:** 30380 **Summary** **Help Desk Lead ** **Kings Bay, GA** Chenega Analytic Business Solutions (CABS) provides federal agencies and commercial customers ... take your career to the next level! The **Help Desk Lead ** will provide expert advice and...and refer Out-of-Scope Calls/Tickets to SPK16. + Provide customer service satisfaction survey results to SPK16 monthly. + Provide… more
- Robert Half Technology (Fort Valley, GA)
- Description We are offering a contract to hire employment opportunity for a Help Desk Lead for a growing IT team in Fox Valley, Wisconsin. The chosen candidate ... exceptional support to our end users. This is a Lead By Example role and does not have any...to manage and maintain workstations. * Experience in handling service desk tickets. * Proficient in using… more
- Vail Resorts (Breckenridge, CO)
- … desk operations; will provide guidance and leadership to the Front Desk Agents ensuring consistent quality customer service is delivered. Resolve customer ... 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and.../ hour + Shift Availability: Full Time The Front Desk Supervisor will be responsible for the daily supervision… more