- Ryde Technologies (Chantilly, VA)
- Position Overview: We are looking for a Help Desk Specialist to join our team on a new effort supporting our Federal Government Client in Chantilly, VA. The ... as, good oral communication skills. The workweek for this position is Monday - Friday. **This position ...the integrity of the source tables in the Ticketing Service Manager database * Providing support to remote sites… more
- Yakshna Solutions, Inc.(YSI) (Herndon, VA)
- Position Title: Helpdesk Technician - Tier 2Job id: 202112010Location: Herndon, VAYakshna Solutions, Inc., (YSI) is a CMMI Level 3 assessed, ISO 9001, 20000:1, ... management, or related fieldA' . Minimum 5+ years of experience in Helpdesk Tier 2 SupportA' . Demonstrated desktop experience with Active Directory, Windows 10,… more
- Bowman Williams (Washington, DC)
- …with our customers and employees, by continually listening and responding to their needs.The Service Desk Technician Tier 1 (MSP) will be taking calls, ... difficult or more complex issues with great documentation. This position is primarily responsible for answering inbound support call...for answering inbound support call and taking tickets via ConnectWise. Service Desk Technician Tier 1… more
- Leidos (Reston, VA)
- …Job Description:This role provides customer service representative support for customer Service Desk operations. This role requires an individual that is ... such as web browsing and client software, and IT Service Management software such as JIRA, ServiceNow, or Remedy....skills and command of the English language. This dayshift position works 12 hours shifts from 0600 to 1800… more
- Chickasaw Nation Industries (Chantilly, VA)
- …company site. Please follow the link listed below to apply on our company site.Help Desk Support Technician - Tier II supports the Office of the Comptroller of ... As part of the Enterprise IT Customer Support Services division, this position focuses on standard operation and maintenance support, which includes remote… more
- Ryan Consulting Group (Washington, DC)
- Position Summary: The Tier 3 Service Desk provides onsite support to MITs clients as well as a acting like an escalation point for Tier 2 Service ... Desk .Essential Functions:A' . Answer onsite specific and overflow calls to the company Helpdesk, create support tickets, track time, and document issue resolutionsA' . Resolve basic desktop issues involving PC hardware, peripherals, and standard software… more
- NuAxis Innovations (Beckley, WV)
- …We are currently seeking a talented and motivated Tier II Service Desk Specialist for a Full-Time position . Job Summary: The Service Desk ... and innovation in determining how to accomplish tasks. The Service Desk Specialist is required to meet...and resolves technical problems. Responds to tickets assigned by Tier 1. Ensures all assigned tickets are updated and… more
- NuAxis Innovations (Boston, MA)
- …community. We are currently seeking a talented and motivated Tier II Service Desk Specialist for a Full-Time position . Job Summary: The Tier II ... requiring originality and innovation in determining how to accomplish tasks. The Tier II Service Desk Specialist is required to meet contract Service… more
- E Cohen & Co (Rockville, MD)
- …as assignedRequirements: Position requires a minimum of 1-2 years of service desk experienceAbility to communicate technical information to nontechnical ... Rockville, MD, has an immediate opening for a highly motivated, talented, and detail-oriented Tier 1 Help Desk Technician. Providing dedicated support to one of… more
- OrthoVirginia (Fairfax, VA)
- …and long-term disability insurance, life insurance, and a company-wide wellness program. Position Summary IT Support Analyst will provide frontline primary level I ... situations or when appropriate escalate to the appropriate IT staff. This position will support multiple platforms including desktops, laptops, mobile devices and… more
- Leidos (Reston, VA)
- …Tier I and II customer service support as part of a service desk team across multiple networks, facilities, and locations (in-person telephonically or ... both US and coalition personnel. This is a deployed position located at Camp Arifjan, Kuwait.Primary ResponsibilitiesDuty hours on-site...networks and organizations in South-West Asia or on a Camp Arifjan service desk a big plus.Pay… more
- TEKsystems (Seattle, WA)
- …and/or Office 365 , Windows 10, Support, Customer service Core responsibilities of the position * This Tier 2 role is responsible for support of clients, via ... IT Services team that supports the Foundation employees. This position is responsible for providing high-quality customer service...Knowledge, Skills, and Abilities * High school diploma * Service Desk , Call Center, IT Helpdesk Experience… more
- Take2 Consulting LLC (Arlington, VA)
- …Configure and monitor server backups Troubleshoot user issues escalated from the Service Desk Remediate system vulnerabilities found by compliance scanning or ... scripts Provides advice and training to end-users and help desk personnel Maintains current knowledge of relevant technologies as...at least 4 yrs. of directly related experience in Tier II and Tier III support Strong… more
- Binary Networks, LLC (Washington, DC)
- …MD, has an immediate opening for a highly motivated, talented, and detail-oriented Help Desk Technician Tier 2. Providing dedicated support to one of our largest ... Binary Networks, a leading managed service provider and IT consultancy, based in Rockville,...clients, the Help Desk Technician will primarily perform remote and onsite technical… more
- OBXtek Inc. (Washington, DC)
- …a Help Desk Specialist to work remotely.The tasks will involve the following: Tier 1 position taking incoming calls from Vendor Support Center contract ... Portal, GSA Advantage and GSA e-Buy. Having great customer service skills and the ability to professionally handle customers...of MS Office. This is a work from home position .All training will take place using Google Meet as… more
- Gunnison Consulting Group Inc (Rockville, MD)
- …based documentation.Help Desk Support - Mobile ServicesREQUIREMENTS:Experience with help desk support at Tier I level for government clients; ... I operations support for Enterprise Mobility as a Service to government agency staff.Location: Client site: Rockville, MD....services, specifically including two years of experience with help desk support at Tier I level for… more
- Xerox (Fairfax, VA)
- …Follow-up on open and/or pending issues. Provide escalated support for IT Help Desk wage staff.**This position will range from early morning, mid-afternoon, late ... largest institution of higher education is seeking 3 Help Desk Technicians for an full-time 6 month engagement. The...an initial contact for IT related issues and provide tier I technical support to faculty, staff, and students… more
- UnityBPO (Albuquerque, NM)
- SERVICE DESK ANALYST I POSITION SUMMARY Our Service Desk Analyst are the first line of resolution for our clients. Whether it be communication via ... not limited to doctors, nurses, and therapists. Create an exceptional customer service experience by bringing your polished communications, patience, and empathy for… more
- Vector Technical Resources Inc. (Mclean, VA)
- …and moreVector's Client in McLean, VA is seeking (1) Part-Time OR Full-time Help Desk Tier I professionals for a long-term contract role!This is perfect ... Overview: Job Title: Front Line Phone Support- Help Desk IStart Date: Februrary 2021# of Openings: 1Position...to join our team. The primary focus of this position is to provide first contact resolution via phone,… more
- Akiva Technologies (Falls Church, VA)
- …in Northern Virginia. Learn more about us at Title: Helpdesk Technician ( Tier 1) Position Location: Falls Church, VASecurity Clearance Required: Active Public ... previous Help Desk experience.At least 1+ years' of previous Customer Service experience or Call Center environment.1+ years of experience in the IT… more
