- GovCIO (Kiln, MS)
- …be located in Kiln, MS and will be an onsite position . **Responsibilities** The Service Desk Tech shall perform Tier 1 services by working directly with ... **Overview** GovCIO is currently hiring for a Service Desk Technician tier 1.0 to provide onsite support for our federal customer. This position will… more
- Motion Recruitment Partners (Irving, TX)
- Service Desk Technician - Tier 3...Experience** + 3-4+ years of experience within a Tech Support position . + Strong Tier 3 support skills. + ... local financial tech company, is looking to grow their Service Desk team. This is a client...skilled with Windows based technologies. You'll be helping with Tier 3 support - username and password build out,… more
- GovCIO (Kiln, MS)
- …is hiring for a Service Desk Tech in Mississippi. **Responsibilities** The Service Desk Tech shall perform Tier 1 services by working directly with ... job (https://careers-govcio.icims.com/jobs/3336/jr- service - desk -technician-%28tier-1.0%29/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-MS-Kiln_ **ID** _2023-3336_ **Category** _Information Technology_ **… more
- ManTech (Herndon, VA)
- …to out of the ordinary issues for users. If unable to diagnose problem, will work with Service Desk management or Tier 3 to diagnose and resolve problem. + ... customer service skills and practices. + Experience contributing to a service desk technical knowledge base **Preferred Qualifications:** + Proficient with… more
- Insight Global (Golden, CO)
- …https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements - 4 years of experience as a service desk technician resolving tier 1 and ... the west Denver area is looking to hire a service desk technician to join their team...with law enforcement. This person will be responsible for Tier 1 and 2 support over the phone managing… more
- ManTech (Herndon, VA)
- …opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Tier 3 Service Desk Journeyman Engineer** to join ... our team in the **Herndon, VA** . This position supports a 24/7/365 service center. You...If unable to diagnose problem, will work with Help Desk Management to diagnose and resolve problem. + Responds… more
- Cognosante (Portland, OR)
- …(GFE provided where needed) and on site. + 3+ years IT experience in an IT Service Desk , Tier 2 Enterprise Environment. Experience with technical writing and ... country. We provide a variety of services, including remote Service Desk support and in-person help. Spread...variety of support challenges and opportunities. **What is the position ?** The Tier 2 Desktop Support technician… more
- Janus Henderson Investors (Denver, CO)
- …(US, EMEA, APAC) + Acting as Tier 2 support specialist for the Global Service Desk T1 team while tackling complex issues / problems + Escalation point and ... liaison between Global Service Desk and Tier 3...###@janushenderson.com Compensation information The base salary range for this position is $85,000 - $95,000. This range is estimated… more
- Vectrus (Bangor, WA)
- …and maintain a Counterintelligence (CI) Polygraph. Responsibilities + What You'll Do + The Senior Service Desk Specialists are the Tier 2 team members of an ... respect, responsibility, and professionalism. We are hiring a Senior Service Desk Specialist - Top Secret clearance...support our government customer based in Springfield, VA. The position is required to be onsite. The position… more
- State of Colorado (CO)
- …these skills while providing critical, targeted Tier I and II desktop support. Our new Service Desk Analyst will provide Tier I and Tier II support ... Service Desk Analyst (Remote From Anywhere...Tier II support for a wide range of service offerings, products, and applications including mainframe, voice, and… more
- MPR Associates (Alexandria, VA)
- …ensure timely resolution and follow-up of incidents and requests. + Coordinates with users, the Service Desk Manager, and higher tier support to escalate and ... consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT...user incidents and requests, resolve a variety of technical tier 1 and tier 2 hardware and… more
- C4 Planning Solutions, LLC (Camp Pendleton North, CA)
- Position Title: Tier I Help Desk Analyst Location: Camp...point of entry for support requests within the 24/7 Tier 1 service desk at the ... Degree, or higher, preferred Preferred Skills: + Experience in working in a service desk dealing with incidents and requests, preferred. + Experience in… more
- TEKsystems (Phoenix, AZ)
- Description: A Service Desk Technician provides first-level end-user support and incident diagnosis for Republic our clients applications, endpoints, and ... infrastructure. A Service Desk Technician acts as a single...contact between the end-user and other IT resources. This position also documents incoming interactions and their resolutions and… more
- GovCIO (Martinsburg, WV)
- …solution. + Facilitating documentation acceptance by receiving teams. + Documenting relevant service desk / Tier I knowledge artifacts. + Documenting relevant ... service -transition-support%29/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-WV-Martinsburg_ **ID** _2024-3882_ **Category** _Information Technology_ **… more
- GovCIO (Martinsburg, WV)
- …the solution + Facilitating documentation acceptance by receiving teams + Documenting relevant service desk / Tier I knowledge artifacts + Documenting relevant ... required to transition the support of new and refreshed technologies from architecture/ Tier IV support to operational/ Tier II support, in alignment with… more
- CACI International (Oklahoma City, OK)
- …to Do:** CACI has an excellent opportunity for a Tier 1 Service ** Desk Analysts** with potential for growth. This position is in support of a Department ... of Defense (DoD) organization. As a Tier 1 Service Desk Analyst...any other protected characteristic. This posting is for a position covered by the Service Contract Labor… more
- BlackBox (Plano, TX)
- … requests via incident management and dispatch processes through the service desk . + Escalate irresolvable issues requiring Tier 2 support assistance within ... technologies. + Able to work active alarms and engage Tier 2 when necessary. + Working knowledge of Cloud...problem resolution in matters of greater complexity. + Monitor service desk tickets volume and ensure timely… more
- Leidos (Reston, VA)
- **Description** This role provides customer service representative support for customer Service Desk operations. This role requires an individual that is ... such as web browsing and client software, and IT Service Management software such as JIRA, ServiceNow, or Remedy....communication skills and command of the English language. This position will work a Panama shift which are 12… more
- American Systems (Dallas, TX)
- …other System Administrators (SA) in creating, administering, and managing Linux user accounts. + Triage Tier 1 Service desk tickets and produce service ... Linux Systems Administrator Tier I - TOP SECRET Clearance w/SCI Eligibility...you an experienced Linux Systems Administrator with strong customer service skills and a knack for problem-solving? Do you… more
- CACI International (Bethesda, MD)
- …correct core problem + Providing Tier 1-4 support: + Tier 1 basic help desk resolution and service delivery. + Tier 2 in-depth technical support. + ... Help Desk Specialist SME Job Category: Information Technology Time Type:...Tier 3 expert product and service support. + Tier 4 outside support for… more