- City of New York (New York, NY)
- …The Bureau of Business Information Technology (BIT) seeks to hire one ( 1 ) IT Service Management Specialist to provide Tier I Technical support to all DEP end ... in the country, with nearly 6,000 employees. We deliver 1 . 1 billion gallons of high-quality drinking water...York City Department of Environmental Protection's, Business Information Technology's, Service Desk Unit is a first level… more
- TEKsystems (Hoboken, NJ)
- …Customer service , Troubleshooting, Windows, Desktop, Technical support, password reset, Service desk , Remote support, software support Top Skills Details: ... resolve any issues. Will handle roughly 30-50 inbound calls a day. The Customer Service Representative (CSR) is a member of the Family Tech support Contact Center.… more
- Robert Half Technology (New York, NY)
- …work together to provide superior support and high availability of our business. The ideal Service Desk Analyst can represent the Service Desk by ... to create knowledge articles and arrange training for other Service Desk Analysts when needed. Covering alternative...used in a corporate environment - Provide guidance to Tier 1 support and team members Requirements… more
- City of New York (New York, NY)
- …process re-engineering, change management, program management, security administration, Service Desk , computer operations, telecommunications, and document ... as they relate to Endpoint management updates. - Provide Tier 2 support with desktops, laptops, and mobile devices... 2 technology support to team members of the Service Desk as an escalation point for… more
- City of New York (New York, NY)
- …process re-engineering, change management, program management, security administration, Service Desk , computer operations, telecommunications, and document ... of New York employees serving in a permanent Civil Service title of Computer Specialist (Software) or Computer Specialist...and software for desktops, laptops, and mobile devices. Provide Tier 2 support for related issues. - Microsoft 365:… more
- City of New York (New York, NY)
- Job Description APPLICANTS MUST BE PERMANENT IN THE COMPUTER SPECIALIST (SOFTWARE) CIVIL SERVICE TITLE, The Department of Social Services (DSS) is comprised of the ... Office of Development Services Systems is recruiting for one ( 1 ) Computer Specialist (SW) III, to function as a...WEB. The portal has many applications that manage Customer Service tracking for child support related cases, Automated mailing… more
- City of New York (New York, NY)
- Job Description APPLICANTS MUST BE PERMANENT IN THE COMPUTER SPECIALIST (SOFWARE) CIVIL SERVICE TITLE, The Department of Social Services (DSS) is comprised of the ... and personnel systems. Information Technology Services (ITS) is recruiting for one ( 1 ) Computer Specialist (Software) II, to function as a Senior Project Leader,… more
- Allied Universal (New York, NY)
- …and courteous, timely, and effective resolution of support issues + Engage in Level 1 Help Desk support for end users via account support, troubleshooting, and ... pride in hiring professionals with diverse backgrounds in law enforcement and military service . Start your phenomenal career with us today! We offer medical, dental… more
- City of New York (New York, NY)
- …incoming telephone, email and self- service requests for assistance from end-users - Tier 1 troubleshooting of technical issues on printers, PC, phone, email, ... Office of Contract Services (MOCS) is a New York City oversight and service agency that manages procurement citywide, from planning and release of agency… more