- Royal Communications Consultants Inc (New York, NY)
- SERVICE DESK SPECIALIST The Service ...are encouraged to apply. Essential Duties and Responsibilities + Provide Tier 1 (and some Tier 2) ... customers. This position requires a highly motivated problem solver with above-average customer service skills, and willing to learn. The role is on-site in NYC.… more
- City of New York (New York, NY)
- …The Bureau of Business Information Technology (BIT) seeks to hire one ( 1 ) IT Service Management Specialist to provide Tier I Technical support to all DEP end ... in the country, with nearly 6,000 employees. We deliver 1 . 1 billion gallons of high-quality drinking water...York City Department of Environmental Protection's, Business Information Technology's, Service Desk Unit is a first level… more
- City of New York (New York, NY)
- …process re-engineering, change management, program management, security administration, Service Desk , computer operations, telecommunications, and document ... as they relate to Endpoint management updates. - Provide Tier 2 support with desktops, laptops, and mobile devices... 2 technology support to team members of the Service Desk as an escalation point for… more
- City of New York (New York, NY)
- …process re-engineering, change management, program management, security administration, Service Desk , computer operations, telecommunications, and document ... of New York employees serving in a permanent Civil Service title of Computer Specialist (Software) or Computer Specialist...and software for desktops, laptops, and mobile devices. Provide Tier 2 support for related issues. - Microsoft 365:… more
- City of New York (New York, NY)
- Job Description APPLICANTS MUST BE PERMANENT IN THE COMPUTER SPECIALIST (SOFTWARE) CIVIL SERVICE TITLE, The Department of Social Services (DSS) is comprised of the ... Office of Development Services Systems is recruiting for one ( 1 ) Computer Specialist (SW) III, to function as a...WEB. The portal has many applications that manage Customer Service tracking for child support related cases, Automated mailing… more
- CUNY (New York, NY)
- …and maintains the University's network, the enterprise Data Center, and the CUNY Service Desk , manages the processes of safeguarding the University's IT assets ... technical standards. This job is in CUNY's Classified Civil Service . The full specification is available on our web...with scope and intent of position, as assigned. NOTES: 1 . Until further notice, this is a hybrid position,… more
- City of New York (New York, NY)
- Job Description APPLICANTS MUST BE PERMANENT IN THE COMPUTER SPECIALIST (SOFWARE) CIVIL SERVICE TITLE, The Department of Social Services (DSS) is comprised of the ... and personnel systems. Information Technology Services (ITS) is recruiting for one ( 1 ) Computer Specialist (Software) II, to function as a Senior Project Leader,… more
- City of New York (New York, NY)
- …incoming telephone, email and self- service requests for assistance from end-users - Tier 1 troubleshooting of technical issues on printers, PC, phone, email, ... Office of Contract Services (MOCS) is a New York City oversight and service agency that manages procurement citywide, from planning and release of agency… more