• Contact Center AI Voicebot Product…

    HCA Healthcare (Nashville, TN)
    … technologies as it pertains to the healthcare industry. Prior knowledge of Noble, Avaya or Contact Center as a Service, Cloud technologies- including ... (tuition, student loan, certification support, dependent scholarships) + Colleague recognition program + Time Away From Work Program (paid...OF DUTIES -** **The Consulting Product Business Analyst - Contact Center Virtual Agent and IVR is… more
    HCA Healthcare (04/19/24)
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  • Senior A/V Support Engineer

    CoStar Realty Information, Inc. (Washington, DC)
    Senior A/V Support Engineer- Washington, DC Job Description **A/V... Avaya CM 8.1 with 80+ gateways + Avaya Contact Center Elite Multichannel, Nice ... Polycom, and One-X + 4,500 employees and 400+ call center agents + 6 data centers, 3,000 VM hosts,...Paid time off + Tuition reimbursement + On-site fitness center and/or reimbursed fitness center membership costs… more
    CoStar Realty Information, Inc. (04/20/24)
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  • Senior Sales Engineer, Cloud Contact

    Concentrix (Columbus, OH)
    Job Title: Senior Sales Engineer, Cloud Contact Center Solutions Job Description Your Journey at Concentrix + Webhelp Starts Here: At Concentrix + Webhelp, ... solutions are powered by artificial intelligence, machine learning, facial recognition , cloud solutions and Big Data analytics. You will...Genesys Cloud or NICE CX certification + Knowledge of contact center skills, including ACD, IVR, NLP,… more
    Concentrix (03/16/24)
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  • Senior Manager Application Development

    CVS Health (Buffalo Grove, IL)
    center application development. This individual will be the most technical and senior resource on the Contact Center application engineering team. This ... contact center applications that integrate with the different contact center solutions within CVS including, Cisco, Avaya , Five9, Verint, Nice IEX. +… more
    CVS Health (04/13/24)
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  • Senior Staff Assistant

    Rochester Institute of Technology (Rochester, NY)
    **8778BR** **Position Title:** Senior Staff Assistant **Organization:** Student Health Center **Job Responsibilities:** Implement and refine financial processes ... is responsible for performing finance and operations functions within the Student Health Center (SHC) and RIT Ambulance (RITA). The Senior Staff Assistant will… more
    Rochester Institute of Technology (04/10/24)
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  • Senior Project Manager

    Insight Global (Seattle, WA)
    …Seattle, WA area. This candidate will be joining the Unified Communications and Collaboration Contact Center project team. This organization is in the process of ... migrating their Contact Centers to Genesys Cloud CX, as well as...- Experience and/or working knowledge of projects within Call Center Technology/IVRs ( Avaya , Genesys) - Strong relationship… more
    Insight Global (04/04/24)
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  • Telecom Analyst

    MAPFRE Insurance (Webster, MA)
    …MAPFRE **Job Summary** Must have experience with Genesys, call center experience and excellent interpersonal skills. Provide technical, analytical, research ... Manages internal and external relationships. Represents organization as prime contact for projects and other necessary communications. Interaction may include… more
    MAPFRE Insurance (04/10/24)
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