- Amazon (Seattle, WA)
- …complex problems on their behalf, with ingenuity and simplicity. The Senior Program Manager , Customer Experience , is a core member of Amazon's Worldwide ... track. - Proactively identify and resolve issues that affect customer experience and may impair the team's...strategy, end to end delivery, and communicating results to senior leadership - Bachelor's degree - Experience … more
- Amazon (Bellevue, WA)
- …world's most customer -centric company? Then come soar with Amazon Air! AIR Customer Experience Strategy, Insight and Program team's vision is to advocate for ... improvement, providing insights through data driven reports to identify customer experience trends, and coordinate the interests...(PTO) - 401(k) Plan Key job responsibilities As a Senior Manager leading an CX Strategy, Insight… more
- Amazon (Seattle, WA)
- …(CS) organization is looking for a dynamic, organized self-starter to help define the customer experience , and develop the expansion planning needs for the CS ... Customer Experience (CX) program team and operations...Amazon's customers across the Americas Emerging region. This Program Manager is a key member of the Customer… more
- Amazon (Seattle, WA)
- Description Amazon Customer Service (CS) is looking for an experienced Senior Program Manager to join Amazon Stores Global Quality (SGQ) team. In this role, ... several key programs and influence multiple cross-functional teams' roadmaps to drive customer experience improvements and defect elimination. You will be… more
- Amazon (Seattle, WA)
- …Garden, etc.) Our goals include providing the best vendor experience , a rewarding Senior Customer Success Manager experience , and ultimately to ... long-term strategic impact on customers and businesses? As a Senior Customer Success Manager with...influencing growth across their businesses on Amazon.com and improving end- customer experience . You will provide data driven… more
- Amazon (Seattle, WA)
- …You should have the experience and capability to prepare documentation for senior executives. Experience managing customer facing technical products and ... team creates powerful, customer -focused search solutions and technologies. The Search Customer Experience team is responsible for the customer -facing… more
- Amazon (Seattle, WA)
- …Experience as a product manager or owner - Knowledge of key customer experience metrics and methodology (eg, NPS) - Superior speaking, classroom delivery, ... Global Leadership Programs (GLP) team is looking for a Sr . Product Manager of Learning Experience...Designing and delivering leadership training for our mid-level through senior manager -level global Stores organization * Continually… more
- Amazon (Seattle, WA)
- …customers every day? The Intelligent Cloud Hosting (ICON) team is looking for a Senior Customer Solutions Manager who is passionate about improving ... customer experience , engaging new customers, and driving adoption. The CSMT...(engineering and product teams). The key responsibilities of a Senior Customer Solutions Manager include… more
- Amazon (Seattle, WA)
- …best shopping and delivery experience . The team is looking for a skilled Senior Product Manager to develop, own, and deliver the end-to-end French-language ... Description Amazon Canada's French Customer Experience (FRCX) team is obsessed...and delivering solutions that future-proof the French-language selling partner experience . As Senior Product Manager ,… more
- Cornerstone onDemand (Seattle, WA)
- **Job Title: Senior Manager , Global Customer Support** **Job Description:** The Senior Manager , Global Customer Support will have a passion for ... performing teams in fast-paced environments. The Senior Manager must have profound knowledge and experience ... experience required. + Minimum of 6 years' experience in a customer support manager… more
- Amazon (Seattle, WA)
- … trust throughout every stage of the shopping experience . We are looking for a Sr . Customer Research Manager to join our growing team! As the Sr ... devise recommendations that will inform business decisions aimed at improving the customer experience - Dive deep into both qualitative and quantitative data in… more
- Chewy (Bellevue, WA)
- …opportunity for a successful candidate to use their expertise to help us build a customer experience that meets Chewy's high bar in a regulated industry. This is ... **Our Opportunity:** Chewy is looking for a ** Sr . Program & Compliance Manager ** to...industry + Five or more years of operations leadership experience , customer service call center or sales… more
- Amazon (Redmond, WA)
- …transportation, with a high degree of ownership over critical features and the customer experience . This role is inherently cross-functional - you will work ... unserved and underserved communities around the world. As a Senior Technical Product Manager on the Project...complex, cutting-edge problems and get things done. As a Sr . Product Manager , you will assume end-to-end… more
- Amazon (Seattle, WA)
- Description The Amazon Canada 3P team is looking for a talented, customer -obsessed Sr . Product Manager to help shape the future of our third-party ... marketplace. The Sr . Product Manager delivers complex projects from... Experience owning technology products Preferred Qualifications - Experience in influencing senior leadership through data… more
- Amazon (Seattle, WA)
- …value to our customers and Amazon Web Services (AWS)? AWS is seeking a customer -obsessed Program Manager to join the Private Pricing Programs and Experiences ... drive innovation and automation in Private Pricing. The Program Manager , 3PX is responsible for managing the full lifecycle...driving end to end delivery, and communicating results to senior leadership experience - Experience … more
- Amazon (Redmond, WA)
- …transportation, with a high degree of ownership over critical features and the customer experience . This role is inherently cross-functional - you will work ... organizations operating in places without reliable connectivity. As a Senior Technical Product Manager on the Project...complex, cutting-edge problems and get things done. As a Sr . Product Manager , you will assume end-to-end… more
- Amazon (Redmond, WA)
- …transportation, with a high degree of ownership over critical features and the customer experience . This role is inherently cross-functional - you will work ... unserved and underserved communities around the world. As a Senior Technical Product Manager on the Project...complex, cutting-edge problems and get things done. As a Sr . Product Manager , you will assume end-to-end… more
- Amazon (Bellevue, WA)
- …is still to be defined? Alexa Customer Journeys team is looking for a Sr . Technical Program Manager to help customers find new experiences on events they ... expert in itself. We are looking for an experienced, customer obsessed Technical Program Manager who is...and be responsible for key aspects of the software customer experience . The role is inherently cross-functional:… more
- SpaceX (Redmond, WA)
- Sr . Starlink Enterprise Account Manager at SpaceX Redmond, WA SpaceX was founded under the belief that a future where humanity is out exploring the stars is ... the ultimate goal of enabling human life on Mars. SR . STARLINK ENTERPRISE ACCOUNT MANAGER Starlink, our...and delivering under tight deadlines and resource constraints + Experience building long-term and successful customer relationships… more
- Amazon (Seattle, WA)
- …be responsible for establishing and driving inventory management strategies to maximize customer experience , while optimizing sales, margin and turns. They will ... Amazon US Consumer Electronics organization is looking for a Sr . Strategic Supply Chain Manager . Candidates should... will play a critical role in delivering optimal customer experience by ensuring Amazon has the… more