- Amazon (Seattle, WA)
- …complex problems on their behalf, with ingenuity and simplicity. The Senior Program Manager , Customer Experience , is a core member of Amazon's Worldwide ... track. - Proactively identify and resolve issues that affect customer experience and may impair the team's...strategy, end to end delivery, and communicating results to senior leadership - Bachelor's degree - Experience … more
- Qualtrics (Seattle, WA)
- …across the globe who think that's work worth doing. ** Senior Product Marketing Manager , Digital Customer Experience Products** _Why we have this Role_ ... to drive product and GTM strategy for our emerging, high-growth digital customer experience lines of business. This world-leading platform delivers real-time… more
- Amazon (Bellevue, WA)
- …world's most customer -centric company? Then come soar with Amazon Air! AIR Customer Experience Strategy, Insight and Program team's vision is to advocate for ... improvement, providing insights through data driven reports to identify customer experience trends, and coordinate the interests...(PTO) - 401(k) Plan Key job responsibilities As a Senior Manager leading an CX Strategy, Insight… more
- REI (Seattle, WA)
- …are inspiring, inclusive, human, purposeful & trustworthy. The CX team is looking for a Senior Principal Product Manager . In this role, you will be driving the ... working on digital consumer products, including 8+ years' experience as a Product Manager or equivalent...experience working in discovery and delivery of new customer experiences in market. + Specific knowledge regarding membership… more
- Amazon (Seattle, WA)
- …(CS) organization is looking for a dynamic, organized self-starter to help define the customer experience , and develop the expansion planning needs for the CS ... Customer Experience (CX) program team and operations...Amazon's customers across the Americas Emerging region. This Program Manager is a key member of the Customer… more
- Amazon (Seattle, WA)
- Description Amazon Customer Service (CS) is looking for an experienced Senior Program Manager to join Amazon Stores Global Quality (SGQ) team. In this role, ... several key programs and influence multiple cross-functional teams' roadmaps to drive customer experience improvements and defect elimination. You will be… more
- Amazon (Seattle, WA)
- …Garden, etc.) Our goals include providing the best vendor experience , a rewarding Senior Customer Success Manager experience , and ultimately to ... long-term strategic impact on customers and businesses? As a Senior Customer Success Manager with...influencing growth across their businesses on Amazon.com and improving end- customer experience . You will provide data driven… more
- Amazon (Seattle, WA)
- …customers every day? The Intelligent Cloud Hosting (ICON) team is looking for a Senior Customer Solutions Manager who is passionate about improving ... customer experience , engaging new customers, and driving adoption. The CSMT...(engineering and product teams). The key responsibilities of a Senior Customer Solutions Manager include… more
- REI (Seattle, WA)
- **Overview** Reporting to the Director of Customer Analytics & Planning, the Sr . Manager Customer Analytics & Data Science will lead two teams focused on ... and implement roadmap for data products/models that power insights and customer experience delivery, working tightly with cross-functional Engineering and… more
- Amazon (Seattle, WA)
- Description Sr . Customer Solutions Manager Are you customer obsessed, speak cloud, and want to help customers build at unbelievable scale? Come join a ... possibilities leveraging AWS. As an Amazon Web Services (AWS) Sr . Customer Solutions Manager you...them. You should be passionate about delivering a great customer experience by deploying AWS solutions and… more
- Amazon (Seattle, WA)
- … trust throughout every stage of the shopping experience . We are looking for a Sr . Customer Research Manager to join our growing team! As the Sr ... devise recommendations that will inform business decisions aimed at improving the customer experience - Dive deep into both qualitative and quantitative data in… more
- Amazon (Seattle, WA)
- …for Sr . Technical Program Managers who are passionate about customer 's end-to-end shopping journey, leading large and complex multi-team projects through the ... entire software development life cycle. As a Sr . Technical Program Manager , you will work...- Manage cross-team dependencies, risks, and tradeoffs against developer experience and time to delivery - Drive engineering and… more
- Chewy (Bellevue, WA)
- …opportunity for a successful candidate to use their expertise to help us build a customer experience that meets Chewy's high bar in a regulated industry. This is ... **Our Opportunity:** Chewy is looking for a ** Sr . Program & Compliance Manager ** to...industry + Five or more years of operations leadership experience , customer service call center or sales… more
- Amazon (Seattle, WA)
- …value to our customers and Amazon Web Services (AWS)? AWS is seeking a customer -obsessed Program Manager to join the Private Pricing Programs and Experiences ... drive innovation and automation in Private Pricing. The Program Manager , 3PX is responsible for managing the full lifecycle...driving end to end delivery, and communicating results to senior leadership experience - Experience … more
- Amazon (Redmond, WA)
- …transportation, with a high degree of ownership over critical features and the customer experience . This role is inherently cross-functional - you will work ... unserved and underserved communities around the world. As a Senior Technical Product Manager on the Project...complex, cutting-edge problems and get things done. As a Sr . Product Manager , you will assume end-to-end… more
- Amazon (Redmond, WA)
- …transportation, with a high degree of ownership over critical features and the customer experience . This role is inherently cross-functional - you will work ... unserved and underserved communities around the world. As a Senior Technical Product Manager on the Project...complex, cutting-edge problems and get things done. As a Sr . Product Manager , you will assume end-to-end… more
- Amazon (Redmond, WA)
- …transportation, with a high degree of ownership over critical features and the customer experience . This role is inherently cross-functional - you will work ... organizations operating in places without reliable connectivity. As a Senior Technical Product Manager on the Project...complex, cutting-edge problems and get things done. As a Sr . Product Manager , you will assume end-to-end… more
- Amazon (Bellevue, WA)
- …is still to be defined? Alexa Customer Journeys team is looking for a Sr . Technical Program Manager to help customers find new experiences on events they ... expert in itself. We are looking for an experienced, customer obsessed Technical Program Manager who is...and be responsible for key aspects of the software customer experience . The role is inherently cross-functional:… more
- Amazon (Seattle, WA)
- …be responsible for establishing and driving inventory management strategies to maximize customer experience , while optimizing sales, margin and turns. They will ... Amazon US Consumer Electronics organization is looking for a Sr . Strategic Supply Chain Manager . Candidates should... will play a critical role in delivering optimal customer experience by ensuring Amazon has the… more
- Amazon (Seattle, WA)
- Description As the Offline Sr . Creative Development & Scale Manager you are passionate about the retail experience . You create the content strategy for how ... digital screens and detail page experiences. As the Offline Sr . Creative Development & Scale Manager , you...improvements - Bachelor's degree Preferred Qualifications - MBA - Experience communicating results to senior leadership -… more