- TEKsystems (Malvern, PA)
- …patching. 14. Help to administer and learn new Enterprise Applications (Salesforce etc.) Skills: Service desk , Support , Customer service , Windows 10, ... reset, zoho, voip, Vpn, hardware/software, Ticketing system Top Skills Details: Service desk , Support ,Customer service ,Windows 10,Active… more
- Koniag Government Services (Albuquerque, NM)
- **Kadiak** **Job ID 24200046** Kadiak, a Koniag Government Services company, is hiring a Service Desk Support Specialist to support our Federal client in ... three weeks paid time off, and more. **Position Overview:** Service Desk Support Specialist performs...problems immediately, while more complex problems are elevated to senior or supervisory personnel. + Perform tests during application… more
- NuAxis Innovations (Reston, VA)
- **Help Desk Support Service Specialist - Senior ** Location **Reston, VA** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT ... We are currently seeking a talented and motivated **Help Desk Support Service Specialist - Senior ** for a Full-Time position. **Key Responsibilities:** +… more
- Janus Henderson Investors (Denver, CO)
- …snacks and all employee Happy Hours Must have skills + 3+ years in an IT Service Desk support role + Knowledge of Windows 10/11 and Office 365 applications + ... EMEA, APAC) + Acting as Tier 2 support specialist for the Global Service Desk T1 team while tackling complex issues / problems + Escalation point and liaison… more
- Nexagen Networks Inc (Rock Island, IL)
- …server, mainframe applications and hardware. Handles problems. that the first-tier of help desk support is unable to resolve. May interact with network services, ... Contract and has an immediate opening for IT Help Desk Job Location: Rock Island, IL Job Clearance: Must...software systems engineering, and/or applications development to restore service and/or identify and correct core problem. Simulates or… more
- ManTech (Glen Burnie, MD)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Senior ** **Tier 1 Help Desk Support Services Specialist** ... Contributing to and developing knowledge base articles. + Providing phone, email, chat, and Service - Desk support for end users that are in-office and… more
- TEKsystems (Washington, DC)
- …follows VIP and other special project support services. * Consult with the Service Desk Manager to coordinate staff schedules and time off requests to ensure ... 1 team daily operational job duties and responsibilities, providing senior level guidance on technologies, procedures, and service...conditions. Skills: Service desk , Customer service , Help desk support , Help… more
- Trinity Health (Livonia, MI)
- …their issue during first contact, may request assistance from Senior IS Service Desk Support . Resolves problems for various applications, password ... of computers in order to provide initial system telephone support service . Experience in utilizing a call-tracking...and verbal activities necessitate the use of hearing and speech . 5. Visual activity requires ability to look at… more
- Trinity Health (Livonia, MI)
- …their issue during first contact, may request assistance from Senior IS Service Desk Support . Resolves problems for various applications, password ... of computers in order to provide initial system telephone support service . Experience in utilizing a call-tracking...and verbal activities necessitate the use of hearing and speech . + Visual activity requires ability to look at… more
- Beth Israel Lahey Health (Boston, MA)
- …identify when issues should be escalated to Senior Service Desk Analyst for incidents/requests that require elevated support . 4. Diagnose and resolve ... areas. On a day-to-day basis, the Service Desk Analyst ensures proper operation and support ...related work experience required in 2 plus years of Service Desk /IT Support experience supporting… more
- L3Harris (Dulles, VA)
- …(interim, or ability to obtain within 30 days of employment). Preferred Additional Skills: + Service Desk or customer phone support or prior phone sales ... Job Title: Sr Assoc, Tier 1 HelpDesk Support -Engineering...on-site full time. As an essential member of the Service Desk team, individual will engage customers… more
- Randstad US (Minneapolis, MN)
- senior it service desk specialist. +...escalation and support for other members of the Service Desk for advanced technical issues and requests. ... is required. + 3+ experience in an IT related support role in service desk ...a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based… more
- Insight Global (New Orleans, LA)
- Job Description Insight Global is looking for a Service Desk Specialist to support their Federal client in a 24x7 environment. This person should be ... and resolving level 1 tickets while maintaining good customer service skills to support their customer. This...week, and flexible on hours. - 3+ years of service desk experience null We are a… more
- CACI International (Forest Heights, MD)
- …Travel Required: None Type of Travel: None * * * CACI is seeking a Senior Service Desk Analyst to support an existing IT Service Desk team. As a ... Senior Service Desk Analyst Job Category: Information Technology Time... Senior Service Desk Analyst, you will provide mid-level support to a… more
- General Dynamics Information Technology (Arlington, VA)
- …we can't turn into opportunity. And our work depends on a Service Desk Specialist joining our team to support the National Guard activities at Arlington, ... this role. You will be interfacing with users and senior staff. Therefore, you should be articulate in your...support and maintain a working knowledge base of service desk processes including pertinent guidelines, regulations,… more
- CACI International (Forest Heights, MD)
- …, The Shift Lead will provide daily supervision, technical support and direction to 6-8 Service Desk staff in support of a 24x7x365 Service Desk ... Service Desk Shift Lead Job Category:...solving skills, and a desire to provide outstanding customer support to customers of all levels. Candidate must be… more
- Insight Global (Malvern, PA)
- Job Description One of Insight Global's clients is looking for a Sr . Service Desk Technician to support them in Malvern, PA. The ideal candidate must be ... doing the following: - Perform first and second level support /troubleshooting for all issues received via phone, email, and...VPN, and Bit Locker Disk Encryption. - Manage internal Service Desk documentation, outlining steps and solutions… more
- NuAxis Innovations (Reston, VA)
- ** Senior Help Desk Support ...overseeing the day-to-day operations of the service desk , ensuring timely resolution of support requests, ... community. We are currently seeking a talented and motivated ** Senior Help Desk Support Specialist**...and monitor reported problems. + Record all calls and support requests in the Service Desk… more
- Universities Space Research Association (Washington, DC)
- …located at USRA's headquarters office in Washington, DC **Essential Duties/Responsibilities:** + Provide service desk support and resolve problems to the end ... to the Service Level Agreement (SLA). The Sr End User Support Analyst must have...support for handheld smartphones and tablets + REQUIRED: Service Desk Management. Excellent communication skills and… more
- Optiv (Columbia, MD)
- …to be in-office up to 3 days per week._ The Sr . Service Desk Analyst provides moderately complex support and rapid resolution to end users at Optiv for ... IT issues and update requests via helpdesk. The Sr . Service Desk Analyst will...PCs. **How you'll make an impact:** + Accept technical support calls and emails to the IT Department and… more