- Merck & Co. (Grand Rapids, MI)
- …short- and long-term account plans in collaboration with the account team and supervisor (known as the Oncology Customer Team Leader). Share learnings and ... make an impact on cancer patients! We take a customer -centric approach by leveraging emerging digital technologies and data...to better understand our patients' needs and design ingenious solutions to meet them. Developing your career with us… more
- Merck & Co. (Durham, NC)
- …with automation related deviations/investigations Communicates periodically with immediate supervisor about status of area of responsibility.Support digital ... Leads in installing and placing new equipment into operations.- Develops solutions for automation problems.- Oversees investigations of automation anomalies to… more
- American Honda Motor Co Inc (Chino, CA)
- …and identify buyback root causes and prevention.Provide ongoing coaching for customer call handling.Determine arbitration hearing strategies.Monitor daily case ... future-focused goals. At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success. We strive to be a… more
- US Tech Solutions, Inc. (Scarborough, ME)
- *Job Title: HR Customer Service Representative *Location: Scarborough, ME *Duration: 6 months contract with possible Extension, Full-Time * Employment Type: W-2 Job ... navigational tools provided to find answers and inform the Supervisor of missing, inaccurate, or confusing documentation. . Work...available information to assist with the highest level of customer service. . Recognize when escalation to a subject… more
- Credit Acceptance Corporation (Atlanta, GA)
- …while in a senior or mentoring roleHigh School Diploma or GEDPrevious customer service or collections experience in a call center environmentProficient ... a Great Place to Work!About this Position: Through performance monitoring, the Supervisor will ensure adherence to procedures, policies and company guidelines and… more
- Sunbelt Rentals, Inc. (Round Rock, TX)
- Join Our Team!Sunbelt Rentals strives to be the customer 's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we ... aim to be the only call needed to outfit a job site with the...you to review our opportunities!Job Description SummaryPosition Objective:The Flooring Solutions Technician 1 will coordinate with the leadership team… more
- Yakima Valley Farm Workers Clinic (Cowiche, WA)
- …such as number of calls per Call Center Agent, queue time, call abandonment %, dropped calls, and customer service satisfaction levels. Communicates and ... Join our team as a Service Center Supervisor in Yakima, WA, and be part of...serves as a liaison between call center and all clinics scheduling coordinators are serving.… more
- A-Line Staffing Solutions (Alameda, CA)
- …internal controls. Member Service Representative Qualifications: Minimum one year of direct customer service experience, Call center experience and managed care ... by Member Services Quality Specialist, MS Trainer and Member Services Supervisor . Demonstrated proficiency in current Customer Relationship Management (CRM)… more
- Percepta (San Antonio, TX)
- …levels and achieving Customer Experience (CX) objectives relative to their after- call customer survey scores.About Percepta Established in 2000, Percepta has ... by the Operations SupervisorIdentify and relay to the Operations Supervisor opportunities for improving the customer experience...will exhibit the appropriate empathy and warm transfer the call to a Customer Experience Specialist (CXS).The… more
- Life & Safety (Baton Rouge, LA)
- …of 911 call handling and dispatch systems, including traveling to customer site, installation and troubleshooting of software and hardware; traveling to ... installs using the tools provided prior to traveling on-site Make an introductory phone call to the customer to confirm appointment time and location Provide… more
- George Washington University (Washington, DC)
- …to verify details, accuracy, and thoroughness of work requests submitted by customers. Call customer to obtain more information when necessary. Submit and ... is the hub of Facilities Maintenance and Property Management. The Customer Support Representative, Facilities Central, is responsible for facilitating and responding… more
- Percepta (Mahwah, NJ)
- …possible solution for every unique consumer. You are truly customer -focused and dedicated to exceeding expectations and developing new innovative solutions ... Coordinate towing and roadside services for ownersProvide the highest level of customer support through omnichannel solutions (voice calls, emails, chat, and… more
- Percepta (Asheville, NC)
- …the use of technology, scripts, and product knowledge. Actively listens to the customer providing answers, while controlling the call to lead the ... and escalation points including diagnostic information, technical manuals, and call history log to find solutions for...and procedures to improve support services provided to the customer , as needed keep the Supervisor informed… more
- Percepta (Mahwah, NJ)
- …a unique culture.What You'll Be DoingWe are looking to hire passionate, professional customer service representatives in a call center environment. Our client, ... Day, You'llCoordinate towing and roadside services for ownersProvide highest level of customer support through omni-channel solution (voice calls, emails, chat,… more
- Credit Acceptance Corporation (Atlanta, GA)
- …on to contact and collect from these consumers is accurately maintained.Support additional customer service requests (ie: customer call backs, email follow ... exceed customer expectations with empathy, sincerity, and a commitment to one call resolution.Effectively educate the customer on how to resolve their issue… more
- Stellantis Financial (Dallas, TX)
- …and culture and contribute to our core mission which is enhancing our customer 's experience Summary: The Customer Care Representative is responsible for handling ... a high volume of incoming customer service calls and responds to various inquiries including...prompt courteous services and notates the system on each call . Essential Duties and Responsibilities include the following. Other… more
- American Tire Distributors (Mccook, IL)
- … as recorded by the sales personnel in the Region.Ability to create business solutions to customer needs that directly impacting the growth of tire ... materials and programs as requested. The RTC will be assigned a call frequency objective for visiting corporate account locations within their territories comprised… more
- FUJIFILM Holdings America Corporation (College Station, TX)
- …cultivate a culture that will fuel your passion, energy and drive - what FDB call Genki. External US College Station, Texas may be a small, university town, but the ... workplace initiatives; monitoring employee well-being; investigating and reporting to the Supervisor / Director of Human Resources the results of investigations,… more
- FUJIFILM Holdings America Corporation (Atlanta, GA)
- …to ensure that a successful clinical demonstration process occurs.Nurture current customer accounts through routine call pattern, product demonstration, product ... is a leading innovator in diagnostic and enterprise imaging solutions designed to meet the evolving needs of healthcare...to promote the use of core products within prospective customer accounts, maintain current customer accounts to… more
- Percepta (TN)
- …Specialist, in Tennessee, you'll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique ... point for customers. The DES provides an accurate and timely response to customer inquiries using the flow of an instant message conversation in real-time. The… more
