- LogixHealth (Bedford, MA)
- Purpose Provide supervision to Patient Call Center and provide backup support to Call Center Reps and Manager when work load requires. Duties and ... as needed 4. Answer questions from Team Leads and Call Center Reps 5. Enforce the existing...insights that directly improve the quality and efficiency of patient care. At LogixHealth, we're committed to Making intelligence… more
- Fenway Health (Boston, MA)
- Medical Call Center Supervisor Boston, MA...provide quality efficiency, one call resolution, and patient satisfaction + Assist Call Center ... Call Center Manager, the Medical Call Center Supervisor is responsible...MCC Manager + Act as a liaison for the patient and health center by troubleshooting … more
- Children's Hospital Boston (Boston, MA)
- 74838BRJob Posting Title: Patient Experience Representative ( Call center ) DentalDepartment:Dental ServicesAutoReqId:74838BRStatus:Full-TimeStandard Hours per ... the remote option will be 2-3 times a week. Patient Experience Representative ( call center )...routine inquiries about hospital protocol, policies, and procedures. d.Involves supervisor to assist with resolution of complex issues. e.Greets,… more
- IQVIA (Northborough, MA)
- …combination of education and experience. + Five years of relevant work experience. + Call center management/ supervisor experience. + One to two years of ... this role provides strategic client management, coupled with virtual program call center oversight and management. _The information contained herein… more
- Beth Israel Lahey Health (Boston, MA)
- …by answering, screening and processing a high volume of incoming calls in a dedicated call center . This role will be working per diem, supporting the GI ... Call Center and it's onsite location is...payer information, including worker's compensation and auto liability. Informs patient of necessary preparation for scheduled visit, including providing… more
- Beth Israel Lahey Health (Boston, MA)
- …screening and processing a high volume of incoming calls in a dedicated call center . **Job Description:** **Essential Responsibilities:** 1. Answers, screens and ... may include Outlook, Word, Excel, PowerPoint or Access. **Preferred Qualifications:** 1. Call Center and/or telephone customer service experience 2. Strong… more
- Tufts Medicine (Boston, MA)
- …school diploma or equivalent. 2. One (1) year of customer service or call center experience working in billing, collections, or insurance. **Preferred ... degree. 2. Three (3) years of customer service or call center experience working in billing, collections,...- further research may involve interacting with area staff, supervisor , manager, another hospital departments or patient … more
- Beth Israel Lahey Health (Burlington, MA)
- …and coordinates the daily operations of the Registration and Scheduling department's Call Center . Coordinates staffing to insure timely customer service access ... Responsibilities:** + Coordinates sufficient staffing levels in the appointment office call center for all hours of operations. + Works department managers to… more
- Fresenius Medical Center (Lowell, MA)
- …and if applicable progress notes. + Report any significant information and/or change in patient condition directly to the nurse supervisor . + Observe patient ... 2022 America's 'Most Loved Workplaces' by Newsweek + **NO Overnight, Sunday or on- call shifts.** + Major holidays off! (Thanksgiving, Christmas and New Years Days) +… more
- East Boston Neighborhood Health Center (MA)
- …ground when interacting with patients and colleagues + SE PA Staff have a dual role: call center agents and registration staff. 50% or more of their time, they ... are functioning as call center agents. + Promptly answers all...for the following queues: Main line, Primary Care, Hass Center , Nutrition, Vision, Patient Services, and Behavioral… more
- Fresenius Medical Center (Chelmsford, MA)
- …and/or change in patient condition directly to the registered nurse or supervisor . + Observe patient and conduct machine safety checks according to facility ... 'Most Loved Workplaces' by Newsweek + Outpatient offers NO: Overnight, Sunday or on- call shifts, major holidays off + **No prior healthcare experience required, on… more
- East Boston Neighborhood Health Center (East Boston, MA)
- …it. There's an immeasurable level of enthusiasm at East Boston Neighborhood Health Center (EBNHC), one of the largest community health centers in the country. From ... the nurses and physicians on the front line of patient care, to the managers who shape our policies, to the customer service representatives who keep our facilities… more
- Fresenius Medical Center (Waltham, MA)
- …process and the various supporting programs to promote these to the patient as well as to external customers, including hospital discharge planners, referring ... physicians and other personnel making decisions regarding patient placement within an assigned market geography. Works with the Central Admissions Office staff to… more
- Fresenius Medical Center (Medford, MA)
- …2022 America's 'Most Loved Workplaces' by Newsweek + **_MWF only no weekends no call ._** + Major holidays off! (Thanksgiving, Christmas and New Years Days) + **No ... state, and federal agencies. **PRINCIPAL DUTIES AND RESPONSIBILITIES:** Provides patient care under the direct supervision of Hemodialysis Registered Nurse… more
- Fresenius Medical Center (Westwood, MA)
- …according to established procedures. * Reports any significant information and/or change in patient condition directly to supervisor . * Enters all treatment data ... Loved Workplaces' by Newsweek + NO Overnight, Sunday or on- call shifts. + Major holidays off! (Thanksgiving, Christmas and...reimbursement per calendar year About this role: As a Patient Care Technician (PCT) at Fresenius Medical Care, you… more
- Fresenius Medical Center (Dorchester, MA)
- …according to established procedures. + Reports any significant information and/or change in patient condition directly to supervisor . + Enters all treatment data ... Loved Workplaces' by Newsweek + **NO Overnight, Sunday or on- call shifts.** + Major holidays off! (Thanksgiving, Christmas and...reimbursement per calendar year **About this role:** As a Patient Care Technician (PCT) at Fresenius Medical Care, you… more
- Beth Israel Lahey Health (Lawrence, MA)
- …the supervision of the Central Triage Senior Director, the Central Triage Overnight Supervisor monitors call center program guidelines and policies with ... shift. 5. Collaborates regularly and provides timely and efficient communication with Call Center Senior Director and Emergency Services Division team leadership… more
- The Overlook (Charlton, MA)
- Job Description Position Title: Nursing Supervisor FLSA STATUS: Non-Exempt REPORTS TO: Director of Nursing SUPERVISES: Nursing Staff DEPARTMENT: Health Center ... POSITION SUMMARY : The primary purpose of the Nursing Supervisor is to supervise the day-to-day nursing activities of...supervise the day-to-day nursing activities of the OMHC Health Center during scheduled hours. Such supervision must be in… more
- Baystate Health (Springfield, MA)
- …Health, western Massachusetts's premier healthcare provider, and home to Baystate Medical Center (BMC), a Magnet Hospital for Nursing Excellence is looking for an ... Administrative Nurse Supervisor at BMC to join our team! The Administrative...power to make broader decisions and collaborate with the Administrator-On- Call (AOC), even accessing additional resources as needed. This… more
- Baystate Health (Springfield, MA)
- …to mental, physical, and financial health Baystate Health, western Massachusetts' only academic center and tertiary care provider has a long and proud tradition of ... and development for purchases of capital equipment and related items. The Supervisor shall interact with staff, leadership, patients, families, providers and members… more