- LogixHealth (Bedford, MA)
- Purpose Provide supervision to Patient Call Center and provide backup support to Call Center Reps and Manager when work load requires. Duties and ... as needed 4. Answer questions from Team Leads and Call Center Reps 5. Enforce the existing...insights that directly improve the quality and efficiency of patient care. At LogixHealth, we're committed to Making intelligence… more
- Fenway Health (Boston, MA)
- Medical Call Center Supervisor Boston, MA...provide quality efficiency, one call resolution, and patient satisfaction + Assist Call Center ... Call Center Manager, the Medical Call Center Supervisor is responsible...MCC Manager + Act as a liaison for the patient and health center by troubleshooting … more
- Mass Markets (Mesilla, NM)
- POSITION OVERVIEW EXPERIENCED CALL CENTER CONTACT TRACING SUPERVISOR SUPPORTING THE PUBLIC SECTOR Our team is looking for experienced call centercontact ... activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is responsible for… more
- Penn Medicine (Radnor, PA)
- …shape our future each day. Are you living your life's work? Job Title: OB/GYN Call Center Supervisor Department: OB/GYN Location: Penn Medicine Radnor- 145 ... Responsible for all aspects of the Call Center Queues, including customer and patient satisfaction,...Call Center Queues, including customer and patient satisfaction, personnel management, quality management, change management, and… more
- Stanford Health Care (Newark, CA)
- …while enhancing the quality of support provided.* Analyze data and metrics related to call center performance and patient satisfaction to identify trends and ... Care job.** **A Brief Overview** Under the direct supervision of the MGR-Fac Call Center , dispatches or manages a team that dispatches Facilities Personnel… more
- The Mount Sinai Health System (New York, NY)
- In the Supervisor III role within the FPA Access Center , you will be responsible for exemplifying patient experience while interacting with patients and ... channels by providing superior customer service. The FPA Access Center which is centralized contact/ call center...the various doctors' offices in our health system. The Supervisor III for the access center is… more
- Catholic Health Initiatives (Omaha, NE)
- …some clinics offering extended hours. CHI Health has an immediate need to add an RN (Nurse) Supervisor to our Call Center Triage team located at our Service ... Center located off of 72nd & Center ! This position will be HYBRID! Can work at...unique needs of our patients. **Responsibilities** **Job Summary:** The Supervisor - Clinic Nursing assists the Clinic Administrator /… more
- Children's Hospital Boston (Boston, MA)
- 74838BRJob Posting Title: Patient Experience Representative ( Call center ) DentalDepartment:Dental ServicesAutoReqId:74838BRStatus:Full-TimeStandard Hours per ... the remote option will be 2-3 times a week. Patient Experience Representative ( call center )...routine inquiries about hospital protocol, policies, and procedures. d.Involves supervisor to assist with resolution of complex issues. e.Greets,… more
- ConnectLife (Williamsville, NY)
- …previous supervisory / management experience strongly preferred. + Experience in a call center environment or medical related field preferred. Knowledge, Skills, ... through educating the community, inspiring donation, and connecting lives. Donor Referral Center Shift Supervisor Status: Full Time Available shifts: Days… more
- IQVIA (Atlanta, GA)
- …combination of education and experience. + Five years of relevant work experience. + Call center management/ supervisor experience. + One to two years of ... this role provides strategic client management, coupled with virtual program call center oversight and management. _The information contained herein… more
- Beth Israel Lahey Health (Boston, MA)
- …by answering, screening and processing a high volume of incoming calls in a dedicated call center . This role will be working per diem, supporting the GI ... Call Center and it's onsite location is...payer information, including worker's compensation and auto liability. Informs patient of necessary preparation for scheduled visit, including providing… more
- Beth Israel Lahey Health (Boston, MA)
- …screening and processing a high volume of incoming calls in a dedicated call center . **Job Description:** **Essential Responsibilities:** 1. Answers, screens and ... may include Outlook, Word, Excel, PowerPoint or Access. **Preferred Qualifications:** 1. Call Center and/or telephone customer service experience 2. Strong… more
- Compass Group, North America (Jacksonville, FL)
- …+ We are hiring immediately for a full time DINING ON CALL SUPERVISOR position. + Location: Baptist Medical Center - 800 Prudential Drive, Jacksonville, FL ... professional food service team members. Job Summary Summary: Responsible for coordinating patient meal service; eg, menu selections, tray assembly, tray delivery and… more
- Stanford Health Care (Newark, CA)
- …brings awareness to the critical link between eating healthy and living well. Relief Call Center Dietetic Assistants starting pay is $29.41 an hour. Shift ... weeks, many of their hours will come from a supervisor 's same-day call to come into work...call to come into work when needed. Relief Call Center Dietetic Assistant employees must be… more
- Hackensack Meridian Health (Wall, NJ)
- …Health includes: + Supervises and coordinates all processes and activities in the Call Center ensuring all policies and procedures are followed. Responsible for ... and serve as a leader of positive change. The ** Supervisor , Contact Center ** will be responsible for...of work. Position is also responsible for ensuring the call center agents are in adherence to… more
- Billings Clinic (Billings, MT)
- …Click here (https://www.billingsclinic.com/campaign-landing-pages/magnet/) to learn more! Customer Service Call Center Specialist (Full-time/Billings) PATIENT ... Billings Clinic by providing exemplary customer service within the Patient Financial Services Call Center ....concerns they have in this regard with their immediate supervisor and/or the Vice President People Resources. All employees… more
- Texas Health Resources (Dallas, TX)
- ** Patient Meal Service Supervisor - PRN**...accountable to set standards + Perform regular in-services with patient meal services and call center ... daily employee position assignments and flow of service for call center and patient meal...Resources. **Additional perks of being a Texas Health Dallas Patient Meal Service Supervisor ** . Benefits include… more
- University of Miami (Doral, FL)
- …a good understanding of the unique characteristics and operations of remote based call center operations to proficiently support all Front-End Revenue Cycle and ... at Doral has an exciting opportunity for a full-time Supervisor , Patient Access (On-Site) with a hire...Doral will have services through the Sylvester Comprehensive Cancer Center , Bascom Palmer Eye Institute, and the Desai Sethi… more
- Penn Medicine (Philadelphia, PA)
- …our future each day. Are you living your life's work? **Job Title:** Supervisor Ambulatory Access Center **Department:** Access Center **Location:** Centre ... that impact services provided by the CPUP Ambulatory Access Center . + Conduct Quality Assurance telephone call ...+ Responsible for the maintenance of CPUP Ambulatory Access Center spreadsheets as defined by the Senior Supervisor… more
- CVS Health (Tallahassee, FL)
- …convenient and affordable. Position SummaryCVS Health is seeking a dedicated and compassionate Call Center Pharmacy Technician to join our team and provide ... our patients across the Retail Pharmacy setting. As a Call Center Technician on this team, you...processing* Utilize computer systems and databases to accurately record patient information and interactions, call outcomes, program… more