- Microsoft Corporation (Dallas, TX)
- …we help our customers get and stay productive with Microsoft 365 product families. The Support Escalation Engineer (SEE) serves as a senior technical leader ... differentiated and connected customer experience. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and… more
- Splunk (Plano, TX)
- …Customer Success, Global Support ). + Prior experience as a Technical Support , Professional Services, NOC, or operations Engineer . + Splunk product ... As the **Senior Director of Global Incident, Escalation and Problem Management** you are responsible for...and cross-organizational collaborative skills. Reporting to the VP, Global Support Delivery, the Senior Director will lead a global… more
- ManpowerGroup (Irving, TX)
- **Job Title: Support Engineer 2** **Location: Onsite, Las Colinas, Fargo, Charlotte, or Redmond WA** **Duration: 18 Months contract** **Pay Range: $31.49/hr. - ... $33.81/hr.** The primary role of a Support Engineer is to offer technical assistance...transparency within and across teams. + Identify cases requiring escalation , either technically or strategically. + Generate and manage… more
- ManpowerGroup (Irving, TX)
- Our client, an American multinational corporation and technology company, is seeking a Support Engineer 2 to join their team. The ideal candidate will have Cloud ... XML and CSV which will align successfully in the organization. **Job Title:** Support Engineer 2 **Location:** Las Colinas, Fargo, Charlotte, or Redmond **Pay… more
- TEKsystems (Irving, TX)
- Description: Summary: The main function of a Support Engineer is to provide technical assistance to computer system users. A typical Support Engineer is ... location. Job Responsibilities: Your Responsibilities * Responsible for the customer support experience with Microsoft * Own, troubleshoot and solve customer… more
- Rehrig Pacific Company (Richardson, TX)
- … their use of those systems. + Function as an escalation point for technical support and troubleshooting: The Engineer will be on call as a Tier 2 ... Systems Engineer Location: Richardson, TX Job ID: 3380 START...escalation point for system user support requests...escalation point for system user support requests and will apply expertise for consulting and… more
- Microsoft Corporation (Irving, TX)
- …you? Learn more about our cultural attributes. (https://careers.microsoft.com/v2/global/en/culture) Technical Support Engineer provides technical support to ... customers, partners, field engineers, and other product support personnel who are diagnosing, troubleshooting, repairing and debugging complex computer systems,… more
- Microsoft Corporation (Irving, TX)
- …bring your aspirations, talent, potential-and excitement for the journey ahead. Technical Support Engineer provides technical support to customers, partners, ... field engineers, and other product support personnel who are diagnosing, troubleshooting, repairing and debugging...analyses; escalates issues as appropriate or serves as the escalation point for highly complex issues. Collaborates on cross-team… more
- Insight Global (Irving, TX)
- Job Description Responsible for the customer support experience with our customers! Own, troubleshoot and solve customer technical issues, using collaboration, ... within and across teams (eg swarming) Identify cases that require escalation (either technically or strategically) Create and maintain incident management requests… more
- Wells Fargo (Addison, TX)
- **About this role:** Wells Fargo is seeking a Principal Engineer that will perform deep inspection of monolithic applications within the Consumer Banking space. The ... principal engineer must be able to perform gap analysis of...or any other status protected by applicable law. Employees support our focus on building strong customer relationships balanced… more
- Wells Fargo (Westlake, TX)
- …provides technology solutions and manages application portfolios for these groups to support modernization and optimization. Within TCOO we are seeking a Senior ... Software Engineer to join the Corporate Properties Group (CPG) Technology...functions under the Chief Administrative Office. This role will support various build outs of business solutions and related… more
- Wells Fargo (Westlake, TX)
- Job Description **About this role:** Wells Fargo is seeking a Senior Software Engineer to join our Consumer and Small Business Banking as part of Consumer ... achieve goals + Lead projects and act as an escalation point, provide guidance and direction to less experienced...or any other status protected by applicable law. Employees support our focus on building strong customer relationships balanced… more
- Insight Global (Irving, TX)
- Job Description The Azure Data & AI Support Team is looking for multiple Support Engineers to join their team! You will be responsible for the following: * Help ... may require interaction with Software Engineering * Responsible for the customer support experience with Microsoft * Own, troubleshoot, and solve customer technical… more
- Palo Alto Networks (Plano, TX)
- …on your team, keeping them engaged and successful in their careers + Support your services systems engineer team in complex evaluations, problem-solving and ... them as often as possible - from your wellbeing support to your growth and development, and beyond! **Your...**Your Career** As one of our two Services Systems Engineer Manager, you will be the technical leader for… more
- Wells Fargo (Irving, TX)
- …States. **About this role:** Wells Fargo is seeking a Senior Information Security Engineer / Web Application Firewall (WAF) Information Security Engineer . Our ... The successful candidate for this position will help deploy, manage, and support enterprise WAF deployments in alignment with enterprise change management policies… more
- Amazon (Dallas, TX)
- …Packaging Customer Experience (MSP CX) team is responsible for providing support to internal fulfillment and transportation network customers that rely on ... spare part availability, proactively monitor system performance, provide troubleshooting support , share best practices, and implement continuous improvement initiatives… more
- Wells Fargo (Irving, TX)
- …Vault and RBAC Some of the behaviors/outcomes we expect from these Sr. software engineer as follows Rolling out a new application version and/or adding an entirely ... having to jump around multiple repos when making changes. Engineer Fast startup times when rolling out updates to...or any other status protected by applicable law. Employees support our focus on building strong customer relationships balanced… more
- Wells Fargo (Westlake, TX)
- **About this role:** Wells Fargo is seeking a Lead Software Engineer within the Application and Cloud Transformation Platform Engineering team to deliver services ... GCP + Experience with Agile, CI/CD, DevOps concepts and Site Reliability Engineer (SRE) principles + Proficient on container-based solution services, have handled… more
- Wells Fargo (Westlake, TX)
- **About this role:** Wells Fargo is seeking a Lead Software Engineer within the Application and Cloud Transformation Platform Engineering team that is responsible ... tools + Experience with Agile, CI/CD, DevOps concepts and Site Reliability Engineer (SRE) principles + Proficient on container-based solution services, have handled… more
- S&P Global (Dallas, TX)
- …manner. + Work collaboratively with development team as required for third line escalation . + Implement and monitor system checks for early detection of potential ... for all products. + Coordinate with product and delivery teams to ensure the App Support team is ready for new releases and engaged in early design of new… more