- University of Utah (Salt Lake City, UT)
- …**Requisition Number** PRN37608B **Job Title** Technical Support Analyst **Working Title** Video Tier 1 Technician **Job Grade** E **FLSA Code** Computer ... **Job Summary** The primary role of the (VT1) Video Tier 1 Support Group is to serve...daily operational support and troubleshooting services for UETN IVC systems , services, devices, and platforms. This includes collaboration with… more
- BCMC (Arlington, VA)
- …introducing new cyber capabilities to address emerging threats. We are seeking a Tier 1 Technician/Specialist to perform a wide variety of technical tasks ... one or more of the following: M365, Call Distribution Systems , Red Hat, Microsoft Windows (10, 11), VMware, SharePoint...incident response (tiered support model), using an Incident Management System . * Tier II experience: Prioritize incidents.… more
- ERP International (Washington, DC)
- …**ERP International, LLC** ( www.erpinternational.com ) is currently seeking a Full Time ** Tier 1 Service Desk Analyst** to support our DFC CFESS technical ... Tasks:** + Support and respond to tickets for ongoing Tier 1 Service Desk activities in Service...Conferencing Support (ie, VTC) General Desktop and Mobile Device System Administration Specialized agency inhouse application support… more
- Leidos (Rockville, MD)
- …opportunity to make an impact!! Leidos currently has an opening for a Help Desk Analyst ( Tier 1 ). This is an exciting opportunity to use your experience to aid ... Nuclear Regulatory Commission (NRC). In this mission we provide Tier 1 Help Desk Support to the...be accountable for logging all calls in the ticketing system and escalating issues to the next level when… more
- TEKsystems (Anchorage, AK)
- …This will be a Monday - Friday 8- 5 position on-site in Anchorage, AK The Tier 1 End User Support Technician will be responsible for answering first- tier ... TEKsystems is seeking 1 End User Desktop Support Technician for our...will provide technical expertise and training to end-users and system support staff. SKILLS & ABILITIES Education: Associate's degree… more
- Leidos (Ashburn, VA)
- **Description** Leidos is seeking a Tier 1 Cyber Network Defense Analyst (CNDA) to join our team on a highly visible cyber security single-award IDIQ vehicle ... + Contribute to content tuning requests **Basic Qualifications** All Tier 1 Cyber Network Defense Analyst candidates...Administration + Software engineering + Software development + Systems administration + Help desk/IT support The… more
- ManTech (Glen Burnie, MD)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Senior** ** Tier 1 Help Desk Support Services Specialist** to join our ... and off-site. + Documenting customer requests in call tracking system and recording the action(s) taken and follow up...call or ticket to the appropriate queue/group for resolution ( Tier 2, Account Administration , Mobile Support, Asset… more
- CACI International (Washington, DC)
- Network Operations Center- NOC Tier 1 and 2 Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph ... in the Network. **What will you do:** + Perform System patching and IAVA patches to network routers and...Standard Operating Procedures (SOP) for network operations. + Troubleshoot systems failures and accessibility problems within the network to… more
- Farfield Systems (Fort Meade, MD)
- About Farfield Systems , Inc At Farfield we are committed to delivering trusted expertise to our government clients. As we grow, our focus is on increasing ... additional years). In addition, position requires a minimum of 1 year of experience with background in Microsoft Office...include Outlook, Word, and Excel. Experience in Ticket Management Systems like SupportIT and ServiceNow is a plus. Unix… more
- Robert Half Technology (Nashville, TN)
- …and maintaining end-user satisfaction. + Technical Leadership: Provide expert guidance and mentorship to Tier 1 and Tier 2 support analysts, assisting them ... issues, providing expert guidance, and ensuring the organization's IT systems operate at peak performance. This is a contract...Other Teams: Collaborate with Tier 2 and Tier 3 support teams, as well as system… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join our client's IT support team. As a Tier 1 Helpdesk Analyst, you will be the ... Log, prioritize, and track support requests using a ticketing system , ensuring timely and accurate resolution of problems. +...is not required. Requirements + Prior experience in a Tier 1 helpdesk or technical support role… more
- Dobson Fiber (Oklahoma City, OK)
- …training the Network Operations Center and providing support as the escalation point internally for Tier 1 and Tier 2 NOC employees to solve difficult, in ... dept troubleshooting issues. The NOC Engineer Tier III will act as the technical subject matter...and other telecommunication services offered. Ability to perform basic system administration functions and manage day-to-day maintenance… more
- Robert Half Technology (Nashville, TN)
- …hardware, software, and network systems , serving as an escalation point for Tier 1 support. + Ticket Resolution: Handle escalated support tickets, ensuring ... Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT...complex issues, and ensuring the efficient operation of IT systems . This is a contract position that offers an… more
- ARSIEM (Monterey, CA)
- …with. ARSIEM is looking for a motivated individual for an Incident Handler Tier 1 position offering on-the-job training (JOT) on cybersecurity incident response ... manager and leadership + Handle other tasks that a Tier 1 level of experience and talent...experience in ANY of the following: network or UNIX/Linux system administration , software engineering, software development, AND/OR… more
- McLaren Health Care (Lansing, MI)
- …of care, and standards of practice. **Essential Functions and Responsibilities:** 1 . Assesses each assigned patient, documents, and evaluates their response to ... clinical practice outcomes and patient safety initiatives, and designs and monitors system nursing improvement plans. 7. Analyzes data to determine outcomes of… more
- Leidos (Reston, VA)
- …classification levels. This role is also responsible for installation, configuration, administration , support, and maintenance of systems , including associated ... 6AM-6PM or 6PM-6AM. Duties may include updating to new systems , as well as support on current systems...by tuning performance, allocating storage space, and implementing critical system patches. + Works to achieve key project/program objectives… more
- Virtua Health (Mount Laurel, NJ)
- …and techniques to provide exceptional care close to home. A Magnet-recognized health system ranked by US News and World Report, we've received multiple awards for ... extensive range of services and facilities. Our doctors, clinical practitioners, and administrative staff are a respectful, caring team of professionals committed to… more
- IQVIA (Bethlehem, PA)
- …+ Implementation of new working practises within the team + First line escalation from Tier 1 for issues that need to be escalated to Technical Operations, ... The Client Services Rep 1 is responsible to support CSPMs on technical...High Complexity Data reconciliation + Coordinates data extractions from systems which requires technical understanding and/or high-risk/sensitive areas +… more
- Leidos (MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem ... **Description** Provide support for implementation, troubleshooting and maintenance of IT systems Manage the daily activities of configuration and operation of IT … more
- MAG (Fort Huachuca, AZ)
- **Position Summary** The Senior Database Administration /Programmer will support the EKMS Common Tier 1 System (CT1S) for the EKMS Lead Service that ... Ensures appropriate linkages to existing databases and data processing systems . + Ensures adequate security and recovery procedures are...the operations of EKMS software components for the multi-service Tier 1 System Management Board… more