- University of Miami (Medley, FL)
- … Center Manager will manage, lead , and inspire contact center staff, and will support their team supervisors through mentorship, coaching and ... center and as a key member of our Contact Center Operations team , the...and/or supervise the work of others. + Ability to lead , motivate, coach, develop and train others. + Proficient… more
- Peckham, Inc. (Lansing, MI)
- …The Contact Center Supervisor provides leadership and direction to a team of Contact Center Customer Service Representatives who handle inbound calls ... day or evening schedule. MAIN DUTIES AND RESPONSIBILITIES + Lead a team of 10+ agents and...sign language interpreter, or using specialized equipment. Business Line: Contact Center Solutions Location: Lansing, MI Worker… more
- UPMC (Pittsburgh, PA)
- …is committed to employee engagement. Apply today and be a part of this great team !** **Purpose:** The Contact Center Specialist will provide support for the ... **UPMC Community Medicine Incorporated is hiring a full-time Contact Center Specialist to join their...Medicine practice.** **This is a growing practice with a team that works collaboratively to enhance patient experience and… more
- WM (Houston, TX)
- …projects. **I. Job Summary** We are seeking a skilled and experienced Genesys/Nice Contact Center Support Engineer to join our team . As a Contact ... testing, implementing, and maintenance of the Genesys/Nice and other contact center solutions for our organization. You...May coach and mentor less-experienced analysts and act as team leader on systems projects. **IV. Qualifications**… more
- Leidos (Indianapolis, IN)
- **Description** Leidos has an opportunity for a ** Team Leader ** to join our Federal Housing Authority (FHA) mortgage call center based at our Albuquerque, NM ... inclusive communities and quality affordable homes for all._ The Team Leader will provide ongoing training, coaching,...years of customer service experience, including in a call center or contact center work… more
- CalSTRS (Sacramento, CA)
- …a motivated individual to work as an Associate Governmental Program Analyst (AGPA) on the Contact Center Team . Customer Service is the first point of ... to each inquiry. Under the general direction of the Contact Center Team Manager, the...a team setting or serve as a team lead . + Well-developed interpersonal skills that… more
- Randstad US (Tucson, AZ)
- …We are recruiting DIRECT HIRE candidates to join our client's team . Must have contact center Coach/ Team Lead experience in motivating, developing and ... team lead /coach call center ....years + Experience level: Experienced Randstad is a world leader in matching great people with great companies. Our… more
- Randstad US (Tucson, AZ)
- …+ category sales and related occupations + referenceAB_4512288 job details Have you Supervised a team of Contact Center Agents? Do you live in Tucson, AZ ... supervisor/call center . + tucson , arizona + posted april 11,...AM - 8 PM education: High School Responsibilities + Coach/ lead a team of 15 call agents +… more
- General Dynamics Information Technology (Barbourville, KY)
- …Information Technology is seeking highly motivated individuals to join our rapidly growing team of customer support contact center professionals. Employees ... documentation standards within required time frames + Adheres to contact center scheduling, ensures telephone coverage during...every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most… more
- Improveit Home Remodeling (Columbus, OH)
- …organization, we are looking for more enthusiastic individuals to join our Inside Sales Contact Center team . If you are a motivated self-starter with ... dynamic team . Position Overview The Inside Sales Contact Center Representative plays a pivotal role...mix of people, processes, and technology to be a leader , this could be the home for you. If… more
- Charles Schwab (Westlake, TX)
- …quality, long-term relationships with internal clients, HR Contact Center team members and business partners that lead toward effective collaboration and ... one connection at a time. As a **Human Resources Contact Center Associate** , you will have...+ Desire to work with a supportive and collaborative team with a commitment to results in a fast-paced,… more
- Duquesne Light Company (Pittsburgh, PA)
- …and surrounding area **Responsibilities:** + Successfully lead and fully engage a hybrid team to deliver contact center excellence to all stakeholders. + ... innovation and outcomes. We want you to join our team ! **Summary:** The Director, Customer Contact &... lead the implementation and management of enterprise contact center capabilities and develop and implement… more
- CVS Health (Buffalo Grove, IL)
- …strategy and manage application sustainment, enhancement, and/or new development. Reporting to the Lead IT Director, Contact Center Technology, this position ... our business. + Contribute to the enterprise strategy for Contact Center and lead execution...requests utilizing SAFe Agile Methodology. + Liaise with the Contact Center Engineering team to… more
- Solis Mammography/ Washington Radiology (Fort Worth, TX)
- …productivity; ensures minimal downtime. Team Focus * Ensures adherence to contact center policies and procedures. * Forms strong working relationships within ... generations of women that we serve. As the nation's leader in breast health services, our commitment to providing...responsibility, we would like to speak to you. The Contact Center QA and Training Specialist is… more
- American Airlines (Dallas, TX)
- …you'll love this job** + This job is part of the Contact Center Planning, Reporting, and Operations Team within the Customer Division. + Responsible for ... of an overall analytics plan for the company and lead highly visible projects across multiple departments to support...+ Serves as the liaison between Mosaic and the Contact Center Planning team , developing… more
- Delaware North (Buffalo, NY)
- … Manager to join our Buffalo, New York team . As an HR Enablement Contact Center Manager, you will partner with the Delaware North HR community to implement ... North enterprise. In this role, you will focus on team member and leader self-service and multi-channel...and maximizing the usage of existing technology. Our HR Contact Center is staffed 7 days/week. Monday… more
- Trinity Health (Maywood, IL)
- …Patient Access Center is responsible for the daily oversight and management of a team of call and contact center advocates (~100 FTE). This includes ... planning, Training, Quality Assurance and directing contact center operations. This position helps to...and perceiving our world and that these differences often lead to innovative solutions. Our dedication to diversity includes… more
- BeneLynk (Sunrise, FL)
- …actively seeking an experienced Contact Center Supervisor to supervise and lead their direct report Team Leaders and their teams that conduct telephonic ... to guide, develop, assist and delegate to your dedicated team of contact center agents...motivating work environment and atmosphere. + Answer agent and team lead questions regarding best practices or… more
- MassMutual (Springfield, MA)
- …team , our business partners, and vendors to drive the work to delivery an enterprise-wide contact center migration. **The Team ** The Contact Center ... solutions aligned to their strategy and requirements. You will lead this initiative through exceptional management of project plans,...the Team ** + Regular meetings with the Contact Center Technology Migration Team … more
- General Dynamics Information Technology (El Paso, TX)
- …And our work depends on a Full-Time Customer Support Professional joining our rapidly growing team of contact center professionals in El Paso, TX. At GDIT, ... solving skills to manage inbound calls in our state-of-the-art contact center . In this role, a typical...every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most… more