- Palo Alto Networks (Plano, TX)
- …needed (often, in high-pressure situations). **Your Impact** + Provide White Glove Technical Support to top-tier customers + Provide tailored troubleshooting, ... fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and standard methodologies to customers… more
- Palo Alto Networks (Plano, TX)
- …completed in a timely manner + Provide fault isolation and root cause analysis for technical issues + Publish Technical Support Bulletins and other ... a plus + BS/MS or equivalent military experience required **The Team** Our technical support team is critical to our success and mission. As part of this… more
- Palo Alto Networks (Plano, TX)
- …fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and standard methodologies to customers ... soft skills, and enable process and tools knowledge for readiness + Author Technical Support Bulletins and technical documentation in the Knowledge Base for… more
- Palo Alto Networks (Plano, TX)
- …in high pressure situations). **Your Impact** + Provide post sales technical support , configurations, troubleshooting, and standard methodologies to customers ... + Work to reproduce customer issues and qualify critical issues + Publish Technical Support Bulletins and other user documentation in the Knowledge Base + Build… more
- Palo Alto Networks (Plano, TX)
- …high profile and largest customers. **Your Impact** + Provide post-sales technical support , configurations, troubleshooting, and standard methodologies to ... + Has visibility across the entire organization and Executive Leadership + Publish Technical Support Bulletins and other user documentation in the Knowledge Base… more
- Palo Alto Networks (Plano, TX)
- …in our state-of-the-art cybersecurity platform, and knowledge and skills learned from prior technical support experience, as an ETAC engineer one of your primary ... improve product supportability + Work with TAC to provide expert-level technical support of customer issues that involve very complex network topologies,… more
- PNC (Dallas, TX)
- …supporting geographically dispersed data centers. Performing 2nd or 3rd level technical support for mainframe infrastructure software. Assist service partners ... and remediation of complex environments. Work cooperatively with our peer mainframe technical support teams, application development teams, and their lines of… more
- Fotona (Irving, TX)
- …quality, reliability, ease of use, and durability. Fotona is currently seeking a Level 1 Technical Support / Customer Service Associate to join our team based at ... our US headquarters in Irving, Texas. The Level 1 Technical Support / Customer Service Associate will be a key team player as part of the Service Department… more
- Microsoft Corporation (Irving, TX)
- …sound like you? Learn more about our cultural attributes. (https://careers.microsoft.com/v2/global/en/culture) Technical Support Engineer provides technical ... bag sessions, blogs, quality assurance checks). Develops readiness content. Mentors new Technical Support Engineers. Develops intermediate level competence on … more
- Microsoft Corporation (Irving, TX)
- …allow you to bring your aspirations, talent, potential-and excitement for the journey ahead. Technical Support Engineer provides technical support to ... bag sessions, blogs, quality assurance checks). Develops readiness content. Mentors new Technical Support Engineers. Develops intermediate level competence on … more
- Palo Alto Networks (Plano, TX)
- …XDR support team, you will serve our customer base by providing technical support , by answering incoming support inquiries, and managing escalations, ... experience with strong communication and customer service skills **The Team** Our technical support team is critical to our success and mission. As part of… more
- Stryker (Flower Mound, TX)
- …move the business forward. **What you will do -** As a member of the Divisional Technical Support team, customers and patients are at the heart of everything we ... do. our technical support representatives maintain our brand of high-quality technical service. In this role, you will: + Answer incoming calls and emails… more
- Mass Markets (Dallas, TX)
- POSITION OVERVIEW TECHNICAL SUPPORT REPRESENTATIVE (FULL-TIME) As a technical support representative, you will handle blended inbound phone interactions ... SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support , and customer sales interactions. It requires you to interact with… more
- Flowserve Corporation (Irving, TX)
- …to put your talents and career in motion at Flowserve. **Role Summary:** The Technical Support team member is accountable for technical review, execution, ... we combine our global reach with local presence. We support more than 10,000 customers worldwide, creating products to...+ Makes efforts to understand & learn business and technical and functional skills needed to do the job… more
- Siemens (Irving, TX)
- …people's lives. The **Building Automation, Fire Alarm & Security Systems Remote Technical Support Specialist** provides comprehensive support to local ... Overtime is compensated, including a 10% shift differential. **As a Remote Technical Support Specialist, you will:** + Deliver remote technical support… more
- Charles Schwab (Westlake, TX)
- **Your opportunity** The CS&S Client Technical Support Associate responds to escalated technical inquiries from internal and external clients regarding ... of website, systems and accounts. Our goal is to support the one call resolution, while still providing a...proven listening skills, and the ability to effectively communicate technical trouble shooting steps in a detailed, well-organized manner… more
- Mass Markets (Dallas, TX)
- …Operations Management. SALARY $15.00 / hour POSITION RESPONSIBILITIES WHAT IS A TECHNICAL SUPPORT REPRESENTATIVE? Handling inbound customer service calls will be ... sell new products and services, and ensure best-in-class customer experience. Our Technical Support Representative are responsible for the following tasks: +… more
- Celestica (Richardson, TX)
- 04 - Technical Support , Quality 1 Req ID: 120196 Hiring Manager: Dee Thi Yeh Band: 04 Region: Americas Country: United States State/Province: Texas City: ... Overview** Functional Area: Quality (QUA) Career Stream: Operations Quality (OPQ) Role: Technical Support 1 (TS1) Job Title: Technical Support , Quality… more
- Celestica (Richardson, TX)
- 05 - Quality Technical Support 2 Req ID: 120063 Hiring Manager: Anthony Arnold Schneemann Band: 05 Region: Americas Country: United States State/Province: Texas ... **Functional Area:** OPS - Operations **Career Stream:** QUA - Quality **Role:** Technical Support 2 **SAP Short Name:** TS2 **Job Title:** Quality Technical … more
- Safran (Grand Prairie, TX)
- Technical Support Engineer (Electromechanical) Company : Safran Helicopter Engines Job field : Architecture and systems engineering Location : Grand Prairie , ... or oversees maintenance work in accordance with OEM recommendations and technical requirements and to department standards. * Coordinates the installation and… more